Having the same problem with Adobe Story. Getting a warning that says "Failed to get user preference

Having the same problem with Adobe Story. Getting a warning that says "Failed to get user preferences, lost the internet connection." Any help would be greatly appreciated. Phone support was useless

Yes, me, just now! I was thinking it was because I am on a brand new computer and I did something wrong when I put itunes on it. But now I am thinking it is an itunes issue, not mine.

Similar Messages

  • Can't get CF11 to download free trial for students.  Anyone having the same problem with Adobe's site?

    Can't get CF11 to download free trial for students.  Anyone having the same problem with Adobe's site?

    Hi,
    Please download it from http://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion&promoid=DJDUK use your Adobe ID and password to login and download CF11.
    Let me know in case you face any issue while downloading it, if you get any error try another browser.
    Thanks,
    Priyank

  • HT204380 i have an iphone 4 which i purchased from dubai. this handset has facetime blocked on it . now i use the handset in india and want to use facetime on it . how can i activate facetime on my handset. i am having the same problem with my 4s i got fr

    The query i have is that ,, i have an iphone which i purchased from dubai . facetime was blocked on it when i purchased it . however now i use the phone in india and i want to use facetime on it .
    i wanted to know if there is any way i can activate facetime on it .
    i am having the same problem with the 4s i purchased from riyadh .

    You can't. FaceTime has been permanently removed from your phone, there is no way to add it back. Next time, buy your phone in India.
    BTW: Your warranty & support will only be valid in the UAE.

  • After updating my 4s to ios6, I'm having the same problems with wi-fi switching to cellular on it's own and running up my data usage.....anyone else having this problem?

    After updating my 4s to ios6, I'm having the same problems with wi-fi switching to cellular on it's own and running up my data usage.....anyone else having this problem?

    The iPhone is DESIGNED to switch to cellular data when asleep, unless it's connected to a power source, in which case it will stay logged onto the WiFi network.  iPhones have ALWAYS behaved this way.
    Either turn cellular data off at night, or leave your phone connected to a power source to continue the WiFI.

  • I keep having the same problem with my messages over and over again. My number is not checked in my message settings it just unchecks itself

    I keep having the same problem with my messages over and over again. My number is not checked in my message settings it just unchecks itself

    Dear Tomarshe
    I had the same problem a couple of weeks back.
    What I did was that I restarted that Ipad of mine and voila!
    Problem solved!
    hope this helped!
    - DASHdotDASHdot

  • OSX 10.5.4: Still the same problems with Adobe CS3 files

    I updated to OS X 10.5.4 on a latest generation 24" iMac with Adobe CS3 on it. This is the only Mac with 10.5 installed in a publishing company with 10 Macs, all with Adobe CS3 and all working always with files on the same file server. The other 9 Macs have OS X 10.4 installed.
    The iMac with 10.5 had massive problems with CS3 files since OS X 10.5.2 - frequently existing Photoshop files disappeared from the server after the "Save" command, frequently "Save As" was not possible in Photoshop, sometimes Indesign crashed when files were getting saved on the server - none of this is happening on the other Macs with OS X 10.4.
    On the first couple of days with 10.5.4 at least in Photoshop exactly the same problems: Existing files disappear from the server after the "Save" command, "Save As" is often times not possible.
    It's a shame!

    Hi
    Why don't you try updating with the larger installer, the combo updater. The combo updater is generally more helpful when troubleshooting a problem.
    http://www.apple.com/support/downloads/macosx1054comboupdate.html
    Vic

  • 10.5.4: Still the same problems with Adobe CS3 files

    I updated to OS X 10.5.4 on a latest generation 24" iMac with Adobe CS3 on it. This is the only Mac with 10.5 installed in a publishing company with 10 Macs, all with Adobe CS3 and all working always with files on the same file server. The other 9 Macs have OS X 10.4 installed.
    The iMac with 10.5 had massive problems with CS3 files since OS X 10.5.2 - frequently existing Photoshop files disappeared from the server after the "Save" command, frequently "Save As" was not possible in Photoshop, sometimes Indesign crashed when files were getting saved on the server - none of this is happening on the other Macs with OS X 10.4.
    On the first couple of days with 10.5.4 at least in Photoshop exactly the same problems: Existing files disappear from the server after the "Save" command, "Save As" is often times not possible.
    It's a shame!

    Hi
    Why don't you try updating with the larger installer, the combo updater. The combo updater is generally more helpful when troubleshooting a problem.
    http://www.apple.com/support/downloads/macosx1054comboupdate.html
    Vic

  • For about 2 weeks I have been unable to leave feedback on ebay. Firefox brings up login page but will not accept password. I am having the same problem with my yahoo email. It will not accept my passwords, so I have to use IE to login to these accounts.

    On yahoo email, it accepted my login id, but not password. This started on one account about two weeks ago. Today when I tried to login to another yahoo email, which worked yesterday, but it would not accept my password on this account.
    I bought some items on ebay and wanted to leave feedback. When I clicked on the leave feedback button a sign in window appeared, this should not have happened, when I tried to sign in, it would not accept my password. I called ebay and was told they have had many complaints from customers using firefox when trying to leave feedback. The help desk suggested I try with Internet Explorer, I did, and it worked perfectly.
    I have been using firefox for a long time and really do not want to go back to IE, but when I cannot sign into my accounts, I can't, so I will have to use IE.
    As far as I know, no new programs have been installed on this computer.

    Try deleting cookies and cache:
    1. Tools| Clear recent history
    2. Time range to clear: Everything
    3. If it isn't already selected, select '''Cookies''' and '''Cache'''
    4. '''Clear now'''
    '''Check cookie exceptions'''
    1. Tools | Options | Privacy Panel
    2. Set '''Firefox will: Use custom settings for history.''' '''Insure Accept cookies for sites and accept third-party cookies''' is selected
    3. Click '''Exceptions'''. If the misbehaving site is in that list, select it and click '''Remove site'''
    '''Safe Mode'''
    Add-ons can cause problems with not being able to log into certain websites. To see if this is the case with your issue, run [[Safe mode]]. When you get to the safe mode window, select Continue in Safe Mode. If this resolves your problem, see [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    Also see [[Updating Firefox]] and [[Cannot log in to websites]]

  • Having the same problem with Aol not sending my mail and getting error message. If I delete this account, what will happen? This is on my iPad, and I also have a gmail and Yahoo account.

    This happened after I was hacked.

    If you delete that account from your iPad, all messages from it will be removed. You can then go back into Settings, then Mail, Contacts, Calendars and 'Add Account' to add it back onto your iPad.

  • I am having the same problem with my sound, it does not work with my games. I tried the info that was given below

    I tried the suggestion for the sound, but it is not working. the sound will not play for my games, but it does play for all other Apps

    As you don't say what suggestion it is that you've tried, I don't know whether you mean for having notifications muted, so you may already have tried the following.
    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

  • Having the same problem with my music videos streaming from the icloud.  Used to work fine.  Music streams OK

    My apple TV no longer will stream the music videos, especially when in shuffle mode.  Music is fine.  Music Videos from the computer library work just fine.
    All was well until about 3 weeks ago
    Appears from reading the different communites the problem is widespread
    Anyone found a solution
    I even purchased another Apple TV thinking the original may have been defective

    Welcome to the Apple Community.
    I believe you can only wait for Apple to resolve this issue.

  • I am constantly having the same problem with the books that I buy: due to some bug, dozens of pages are missing from my ebooks. That is very annoying. A bug fix would be much appreciated!

    Any ideas pls?

    After what I thought was a small victory, I still wanted to see how I could fix the song skipping issue. So I set to apply Mitch's suggestion - to erase the iPod's HD using Disk Utility, then restore the iPod settings via the latest updater. It just made sense to do so, right?
    Well, I opened Disk Utility, set to erase the iPod's HD zeroing all data, walked away for half an hour or so... just to see Disk Utility hung up doing nothing.
    Situation now is:
    -OS X (sometimes) recognizes the iPod... as a hard disk.
    -deinstalled itunes app and .pkg, downloaded and reinstalled again.
    -On last reboot, it mounted as an iPod, then iTunes asked me to "update iPod software"? "Heck yeah, but do something - anything" I muttered. And do something it did - show me the dreadful folder icon on the iPod.
    - So here I am now running the (latest) iPod updater for the umpeenth time trying to restore the iPod software, but at the time of this writing it just seems stuck on the "restoring iPod" phase... oh wait, it just gave up quitting or something. Out of desperation probably...
    So, after the best part of a couple of flawless years, I suddenly don't have an iPod anymore - now I just have an expensive paperweight. Thank you Apple... (sorry, but a $300 gadget isn't among the items I consider "disposable"... my apologies, had to vent a little)
    iMac G4   Mac OS X (10.3.9)  

  • Adobe support is hopeless, there must be a better way, if not it might be better to get a different movie program. is anyone having the same problem?

    adobe support is hopeless, there must be a better way, if not it might be better to get a different movie program. is anyone having the same problem? 

    This is like buying a GM car and being told to talk to otherGM customers on how to fix your car yourself.  It it the blind leading the blind.   I have wasted many days and weeks because I cannot find solutions.  I have rarely gotten a solution from any similar forum, and more often been told by other members that I should buy what they have or that I should not want to make this or that type a disc, etc., and rarely a suggestion that is useful.

  • TS1702 help, are you having the same problem? iPad 2 calendar, can't get the month of March, can get days in March, but not month view. Any suggestions, thank u.

    help, are you having the same problem? iPad 2 calendar, can't get the month of March, can get days in March, but not month view. Any suggestions, thank u.

    Hi melbernai - not sure if you've solved this problem yet. I had the exact same problem recently with my 2nd Gen iPod Nano. I solved it yesterday by simply updating iTunes to the most recent version, after which I could get rid of the register screen. The only other thing I needed to do to add my custom playlists was select "Manually manage music" on the screen for my iPod, since it had been in an automatic synching mode since the problem occurred.

  • Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

    Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

    Did you delete all receipts with iDVD in the file name  with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/  folder before installing the new copy?  If not then do so and delete the new application also.
    Click to view full size
    Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
    OT

Maybe you are looking for