Having Trouble Accessing iTunes Store...

I cannot access the iTunes store by any method in my wireless network or a hard line to the internet. I have every other feature on every other device in my home for online content, but I simply cannot get into the itunes store from my Apple TV, iPhone, MacBook Pro, Mac Pro...NOTHING!! It sporadically came back a few minutes ago on my ATV, then zap...Gone again...Still have online content...ATV connects to You Tube just fine...Just no iTunes store. Has this happened to anybody? Please help...

On all of my machines? not at all never have...not even on my iPhone.
I still to this day am not able to get anything on any device even by switching to another wireless network. I even moved my Mac Pro to another location with another isp and nothing.
y ATV Started working briefly and I rented some movies, they all had an error while downloading and it stopped working again...of course, I've been charged the rental fee. Let's see if I get them before the month is out.

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Having trouble accessing itunes store...help please

Been unable to access itunes store for 2 weeks.tried updating all latest downloads, internet connection works. taken itunes off and downloaded again...still no access to itunes store
any help?

I am having the same issue... The following are the most common occurances:
1. Sometimes the progress bar will get to about 45% and then just sit there...
2. Every once and a while the store will half load but it looks like a poorly scripted website circa 1996... all text and hyperlinks (which don't work i might add.. see number 1.)
3. iTunes crashes all together when i clock on the store button.
4. Nothing happens at all... as if it wouldnt have the time to be bothered to load at all.
For the exhuberant amount of money that I and so many others are throwing at Cupertino, you would think they would have a half decent support team that reponds online... instead of tossing blue shirts onto 12-16 jokers into every store they had as if to say... come on in and lets have a go at this the hard way.
Frusterated.

HT5706 Having trouble accessing iTunes store

Got an Apple TV for Easter, hooked it up and everything seemed to be working fine, until I tried to buy a movie. Eveytime I try to buy something it says "unable to access Itunes store" How to fix?

Hi Alexis,
Thanks for visiting Apple Support Communities.
If your Apple TV does not connect to the iTunes Store, I recommend the tips in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best Regards,
Jeremy

Please help me....Having trouble accessing iTunes store it won't load on my computer but will on Hubbys

I can't seem to get the iTunes store to load on my computer it lets me go through my playlists and stuff but not the store. My hubby has no trouble loading the iTunes store on his computer though the only differences between our computers is mine is Windows 7 and his is Vista.....
Does anyone know or have any ideas on how to fix this issue I'm going crazy trying to solve it cos I just brought a new iPod and it just won't sync properly either.
Thanking you in advance for any help your able to give

I am having the same issue... The following are the most common occurances:
1. Sometimes the progress bar will get to about 45% and then just sit there...
2. Every once and a while the store will half load but it looks like a poorly scripted website circa 1996... all text and hyperlinks (which don't work i might add.. see number 1.)
3. iTunes crashes all together when i clock on the store button.
4. Nothing happens at all... as if it wouldnt have the time to be bothered to load at all.
For the exhuberant amount of money that I and so many others are throwing at Cupertino, you would think they would have a half decent support team that reponds online... instead of tossing blue shirts onto 12-16 jokers into every store they had as if to say... come on in and lets have a go at this the hard way.
Frusterated.

I am having trouble accessing itunes store. It starts to load but then goes blank.

I can not access the Itunes store. It will start to load but then goes blank. Not sure what to do.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.

Anyone else having trouble with Itunes store? My account says I have entered the wrong security code for my credit card

Anyone else having trouble with Itunes store? My account says I have entered the wrong security code for my credit card

Yes, it happens to me all the time. I deleted an app because it froze the. Tried to redownloading it but it wouldn't let me ivd tried all of my cards and nothing works. I thought it was because I had a negative balance but I have a to of money all accounts. It'd be very helpful if someone could help us out.

HT1551 trouble accessing itunes store with apple tv

I have trouble accessing itunes store with apple tv. Can anyone help me?

i have same issue. netflix is fine. Itunes on an appletv is slow and then times out.. cant connect to server. Is the server, or a pipe, just overloaded?

HT4623 I'm having trouble launching iTunes Store on my phone since new update.

I'm having trouble launching iTunes on iPhone 4 since new updates.

Hello Mdimbo1,
Thank you for providing so much detail about the issue you are experiencing with the iTunes Store after updating to iOS 7.
The first thing I recommend is quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching the iTunes Store, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
Best,
Sheila M.

Trouble accessing iTunes store THROUGH iTunes

I am not sure if it is a problem with the program necessarily, but I am suddenly unable to access my iTunes account through my iTunes program. I am trying to continue the streaming of a bulky purchase I made yesterday, but now when I try to login, I get the following message:
[in red]
"FieldName:null. java.lang.Exception"
What does this mean, and how to I fix the underlying problem? Note that this does not occur when I attempt to log the SAME information on the Apple website.
Macbook Pro Mac OS X (10.4.10)
Macbook Pro Mac OS X (10.4.10)

It seems 7.3.1(3) has been causing a lot of problems, especially with authorization. I have also started seeing this in red:
FieldName:null.java.lang.Exception
on error messages when trying to log in to authorize my Mac, AGAIN. I have authorized repeatedly, iTunes said authorization succeeded, and all is well in iTunes. However, the music I imported into iMovie HD will not play, because my Mac is not authorized!!!
At first, just after the update, everything in my library had disappeared. However, after logging into the Store, everything reappeared. This happened sporadically for a few days, now everything loads properly when opening iTunes.
I would like to see a fix from Apple on this; clearly, the latest version has a serious bug.
17" 1.83 GHz Intel Core Duo IMac, 1 GB 667 MHz DDR2 SDRAM Mac OS X (10.4.10)
17" 1.83 GHz Intel Core Duo IMac, 1 GB 667 MHz DDR2 SDRAM Mac OS X (10.4.10)

I am unable to access itunes store(I have already tried uninstalling and reinstalling itunes)

I am having trouble accessing itunes store . What is your suggestion? My operating system is windows 8.1

Hello joanfromwilson,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes Store connection issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Help for People That Can't Access iTunes Store

Hi,
i had issues with iTunes 10.4 & 10.5 which would not connect to the itunes store. The account page would work, but the storefront wouldnt. Also couldnt browse internet with safari 5.1 either. found a solution which resets netsh to installation defaults and removes any corruptions. hope this helps as u as it did for me.
go to the start menu (win 7) and type cmd and press CTRL+SHIFT+ENTER. this will open the command prompt in adminstrator mode.
type the following: netsh winsock reset catalog and press enter
type the following: netsh int ipv4 reset reset.log and press enter
type the following: netsh int ipv6 reset reset.log and press enter
reboot the computer.
You may have to reconfigure your network settings, but now everything should work.

thank you for the information it works! i was having trouble accessing itunes version 10.5. thank you it was very helpful.

I can't access itune store not matter what I do. I have uninstalled the program twice and downloaded with no resolve.

I am having difficulty accessing ITUNE STORE. The home screen for that page is blank. I have tried to uninstall and download twice and nothing changes. Everything else seems to be working with the program except accessing the store.

Problems connecting to the iTunes Store often are due to firewalls, Internet privacy filters, and similar utilities blocking the connection. Run the Network Diagnostics in iTunes:
http://support.apple.com/kb/HT3204
and post the results here. That may provide some clues.
Regards.

HT201210 Is anyone having trouble accessing the iTunes store?

Is anyone having trouble accessing the iTunes store?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I'm having trouble with iTunes synching and accessing the iTunes store.

I'm having trouble with iTunes synching and accessing the iTunes store. When synching, the process tops at the back up stage, freezes and I can't close the iTunes window, need to ctrl alt del. When trying to access the store, the progress bar stops halfway. I've googled heaps and tried most of the standard answers - unistall, reinstall, etc, now looking for some help please.
This has only started a few weeks back, after working smoothly for the 2 years of owning the iPhone 3gs.
Any suggestions will be appreciated, it's getting realy frustrating.
Cheers for now,
Marty

http://support.apple.com/kb/HT1923?viewlocale=en_US
this worked perfectly for me, with no loss of library! BUT was warned about uninstalling things in the order listed...FYI.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

Having Trouble Accessing iTunes Store...

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