Having trouble buying gems from clash of clans using new apple id

having trouble buying gems from clash of clans using new apple id, anyone can help, thks...

You should do what it says to do and contact iTunes support.  You can also click Contact Us at the bottom of this page.

Similar Messages

  • Everytime i try to buy gems from clash of clans game i receive the following message (your purchase could not be completed) what should i do?

    everytime i try to buy gems from clash of clans game i receive the following message (your purchase could not be completed) what should i do?

    Contact iTunes support at the link below.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • TS1702 When i try to buy gems from clash of clans this masseg come "your purchase could not be completed"

    When i try to buy gems from clash of clans this masseg come "your purchase could not be completed" so what can i do to fix the problem

    Contact itunes

  • HT4009 BUYING GEMS from CLASH OF CLANS STORE

    I am playing CLASH OF CLANS. I have an App Store Voucher. But I am unable to purchase gems from the CLASH OF CLANS store... I keep on gettiing an error that: Please contact apple.com/support/ itunes/ww/. Please Assist me.

    Then do what the message says:
    Contact iTunes support.

  • I cant buy Gem from clash of clan games. The phone writing contact support

    Please assist to let me understand what the problem cant buy the GEM.thx

    Did you contact Support as advised?

  • HT2534 I am unable to buy gems on clash of clan app. Message say unable to complete purchase

    Hi,
    Please assist.
    Travelling abroad an cannot buy gems from clash of clan app. Itune purchases work but not in app.

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App Purchases require a Credit Card.

  • Why i cannot buy the gems from clash of clans

    I Cannot buy a gems from clash of clans ?

    Please see your duplicate post for answer already provided.
    Why I can not bay the gems from clash of clans

  • Hi..when i'm buying the gem from clash of clans the device say your purchase succesful but i didnt receive any gem

    hi..when i'm buying the gem from clash of clans the device say your purchase succesful but i didnt receive any gem

    I had this problem playing rage of bahamut on my iphone 5 ios 6.1.2. Another side effect was that I could not log into apple forums because it said session timed out. Turned out it was an app called onavo causing the issue by setting up a VPN. For some reason there is a delay in the transfer of data that apple did not like. I just went into the setting and turned the VPN off and all started working again. I don't know about your device but if you do have a VPN set up it should say VPN somewhere at the top near single strength. Hope this helps

  • HT4009 Trying to buy gems in 'clash of clans' but keeps coming up go on iTunes support the another message saying can't connect to iTunes why is this and what can I do?

    Trying to buy gems in clash of clans but won't let says can not connect to iTunes I have wifi and can still purchase song in iTunes

    First I will say good luck! I have been trying to have them fix mine for a couple days now and still can't make the purchase I need to in my own game in King's Empire that is actually really messing up my game. While none of the suggestions I have found to fix it have worked and support still hasn't fixed it either, I did read somewhere to set the date on your device ahead by a few years, click out of the date and time, then go back in and set it to auto again so it corrects the time itself. Then restart the device and see if it works. Again it didn't work for my problem, but I saw many who said it did work for them and they were having them same issues as we are. Otherwise, if that doesn't work, it looks like you and I will both be in the same boat and have to wait on support. Again, good luck and hope it resolves soon.

  • HT201272 can not purchases sack of gems from clash of clans geme

    can not purchases sack of gems from clash of clans game help me plese ..

    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If you are having a different problem ... ?

  • Why can't I redeem iTunes credit to buy gems in clash of clans?  It keep charging to my credit card.

    Why can't I redeem iTunes credit to buy gems in clash of clans?  It keeps charging to my credit card. It happened from my iPad and from IPhone 3G.

    You have a balance on your account i.e. you've already redeemed the card onto it ? If you have then it should automatically be used (it's only when gifting that your credit card should be used), you could try contacting iTunes Support and see if they can see why it isn't : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How do I purchase a bag of gems from Clash of Clans?

    I just put 10$ in my apple account. I had 21 cents prior, my total is $10.21 now.
    The bag of gems (1200 gems) is 9.99
    I have enough money to purchase this bag of gems from Clash of Clans.
    I press 'Bag of Gems -1200-' and it goes black and white then gives me a box that says 'Confirm Your In-App Purchase'
    I press 'Buy' because yes I want to buy this bag of gems.
    Then it gives me a window that says 'Insufficient Store Credit Remaining' and redirects me to the payment-method page
    Where I sign in, confirm that it's a gift code and that I do in fact have enough store credit remaining
    To which is remains adament in telling me I don't.
    Someone please tell me whats going on before I rip my hair out.

    You may also have to pay applicable sales tax on the in-App purchase.

  • HT201209 I have successfully loaded a gift card worth10.00 $ but when i try to use in to buy gems in clash of clans it says "insufficient st store credits" or "please contact apple..." even though im just getting gems that s only worth 5$ .please help.

    I have successfully loaded a gift card worth10.00 $ but when i try to use in to buy gems in clash of clans it says "insufficient st store credits" or "please contact apple..." even though im just getting gems that s only worth 5$ .please help.

    The problem is im from the philippines and calling US FROM HERE WILL COST ME EVEN MORE FOR A 10 dollar gift card. I wondering if i can just email the support etc. or whatever online resource they have. Thanks

  • Problem to buy gems in clash of clans with gift card

    hi dear manager  . i have a problem with my gift card .i have 50$ in my ac but my iphon didnt let me to buy gems in clash of clans game and they say u must verfy your payment but i dnt have any cards so i chose none  but i have gift card please help me

    You should be able to. If you haven't already done so then redeem it onto the account (the account that was used to download the game from the store) : Redeem and use iTunes Gift Cards and content codes - Apple Support
    And in the app tap on what you want to buy, it should automatically debit your balance.

  • I have a problem buying gem in clash of clans by visa card

    I  have a visa but i can't buy gem in clash of clans. When i button buy gem, i have to pay 1 usd and then having a notice support to itunes. I try to do third but ... Can you help me about this problem. I'm so sorry about this disturb  !

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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