Having trouble updating creative cloud for desktop. (error code:2)

Having trouble updating creative cloud for desktop. (error code:2)

Hi Olaolu,
You can follow the article: Error: "Failed to install" | Creative Cloud Desktop which will help you to get your issue fixed.
You can also follow the thread: Creative Cloud desktop failed to update.(Error code: 2) where this issue is already discussed.
Let us know if it works or not.
Thanks,
Ratandeep Arora

Similar Messages

  • Having trouble updating Creative Cloud (Error Code: 85)

    Having trouble updating Creative Cloud (Error Code: 85)
    Installation keeps stopping at 43%

    Please read https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I'm having trouble updating Creative Cloud (Error Code: U44M1P7).  Any ideas?

    I'm having trouble updating Creative Cloud (Error Code: U44M1P7).  Any ideas?

    U44M1P7 - Updates : http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
    U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager update 6.0.2 | Mac OS : http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manager-update.html

  • I can't download adobe creative cloud for desktop,error no 50

    i can't download adobe creative cloud for desktop,error no 50

    Error 50 https://forums.adobe.com/thread/1432237 may help
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • It stands cant install creative cloud for desktop  error kod 1 when i try to install creative cloud?

    What can i do?
    I have windows 8

    Hi,
    Please refer to the help document below to fix the error:
    Error: "Failed to install" | Creative Cloud Desktop
    Regards,
    Sheena

  • I'm having trouble with Creative Cloud's desktop app, when I launch it it loads but it's just a blank window, can you help?

    I'm trying to attach a screenshot but apparently that's against Adobe's guidelines.
    I've uninstalled and reinstalled a few times today, even redownloaded the .exe from adobe. All with the same effect.
    Everytime CC loads with a blank window and the only thing I can interact with is the gear icon for Help, Pin Notification, and to Quit.

    Hi Catherine,
    Please refer to the threads below where this issue has been addressed:
    New Creative Cloud App unusable: it's blank!
    creative cloud is blank window why?
    Re: Creative Cloud app opening blank
    Regards,
    Sheena

  • I just bought a new iMac and am having troubles downloading creative cloud installer.  Its coming up with error 214 - I can't find any solutions for this.  Can anyone help me?  Im on mac OS 10.9.4

    I just bought a new iMac and am having troubles downloading creative cloud installer.  Its coming up with error 214 - I can't find any solutions for this.  Can anyone help me?  Im on mac OS 10.9.4

    Meg81 error 214 indicates a download data validation error.  This means that the update you downloaded became corrupted likely during the download process.  I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
    You can also find information on how to review your download logs which may provide additional information regarding the failure of the download.

  • I can't update my creative cloud for desktop pc. It appears an error code 001. What can I do ?

    I can't update my creative cloud for desktop pc. It appears an error code 001. What can I do ?

    Code 1 discussion https://forums.adobe.com/thread/1434528

  • Having trouble installing Creative Cloud, Error Code: A12E4

    Hello, I am having trouble installing Creative Cloud Installer and I am getting an error code A12E4.
    I am a Mac OS X User running 10.5.8 version.
    I have enabled root options, disabled firewall, downloaded manually Application Manager 7 (which also gives error A12E4), renamed OOBE folder to OOBE.old and eventually unistalled and deleted everything but still getting this error.
    Is there anything else I can do? I am really frustrated.
    Thank you in advance.
    Margaret

    I have already seen this topic. I do not see any AAM Updates Notifier on Activity Monitor. I could not install Creative Cloud in the first place so it is not an option for me to reinstall it.
    I have also used AdobeCreativeCloudCleaner Tool and removed Adobe Application Manager but still nothing.
    What else could it be? Do I need to format my computer?
    Thank you.

  • Update of illustrator cc 2014 using Creative Cloud for desktop fails permanently.

    Hello,
    I am trying to update the illustrator cc 2014 using Creative Cloud for desktop. The download fails due to error -60.
    Yesterday I spent few hours on chat with a support repesentative, who directed me to ask ISP for download file size limitation. The ISP responded that there are no limitations of download file at all.
    Any help with direct download instead of the desktop is appreciated.
    Best regards,
    Izidor

    No you have not lost your work. You can still open the old project in CC. Providing you did not overwrite. CC14 project should read Projectname-1. Otherwise try an auto save.
    Try this:
    Error "This project contained a sequence that could not be opened"

  • Creative Cloud for Desktop Download Error

    I have Creative Cloud for Desktop installed on MacBook Pro, OS Yosemite, to use Adobe Illustrator.  A few months back, the CC App stopped working.  Says "Download Error" with no fix.  I have searched other posts within the forums and followed all listed "fix" instructions, including uninstalling/reinstalling CC, deleting folders and even logging in as "root" user.  None of these methods have fixed my Creative Cloud App.
    Due to this Download Error, I am unable to use or update Creative Cloud, nor am I able to update Adobe Illustrator.
    Any assistance to fix this issue is appreciated.  Thank you.

    Error 50 https://forums.adobe.com/thread/1432237 may help
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Error 48 when installing creative cloud for desktop on mac

    hi jeff when installing creative cloud for desktop we have this problem, tried everything but no success on mac osx lion  the message that gives creative cloud for desktop app on installing is this: error code 48, a critical file/directory can't be access
    I had the app but i decided to remove it because i have logged in in other machines, the log in windows told me to close the session on the other machine, i did that, and then started the problems
    Now I'm stuck, have tried most of the solutions on the web and adobe forums and nothing works
    Please help
    Thanks so much

    Provide the relevant CC app install logs.
    Troubleshoot Creative Cloud download and install issues
    Mylenium

  • Creative Cloud for desktops impossible to update

    I get a reminder every day that there is updates for Adobe CC for desktops. When I try to install, it says "Adobe Creative Cloud for desktops could not be installed". I can´t open the application either. The update reminder keeps poping up. What to do? The text on the pic is in swedish, but it says the same as inside the quotes above.

    John T Smith wrote:
    You MAY have a faulty installation, which requires complete removal and reinstall... not exactly your problem, but the links below may help
    One fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
    -http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
    I guess I'm a little mystified by this reply.  I've reported no problem signing in or out of adobe, nor have I experienced any.
    I've been going along with a creative cloud desktop and updates for over a yr now so not sure how my install would suddenly be 'faulty'.  Complete removal and reinstall is something like a days work if you have any related difficulties at all yet it seems to be the most often suggested remedy.
    Is there no chance of something that does not require a hefty input of my time getting the tools to work rather than using them, that can be done to remedy what seems to be something like a stuck routine in the install routines?
    Any other folks with an idea about this?

  • Any one else having trouble with Creative Cloud not opening?

    Anyone else haveing trouble with Creative Cloud not opening? All I get is the splash screen and the :loading: symbol that keeps going around and around---forever.
    This just started ---.
    I am running Windows 8 on an i7 machine with 16 gigs of RAM. My internet connection is good---all other internet access opens just fine.
    Thanks
    gene

    Have you downloaded and installed the following updated Mountain Lion compatible driver and software for your model?:
        http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-107723- 1&cc=us&dlc=en&lc=en&os=219&product=4073738&sw_lang=
    Hope this helps

  • Creative Cloud for Desktop app Launch at login (solved)

    I’ve had an issue with Creative Cloud for Desktop app (using Windows 8.1 Update 1 x64) – regardless of what has been set on my Preferences > General Tab > Launch at login, my app didn’t start at logon (system startup).
    I’ve tried:
    uncheck the ‘Launch at login’ option (Preferences > General Tab). Restart PC. Launch the CC app, check ‘Launch at login’. Restart. Didn’t help.
    uncheck the ‘Launch at login’ option (Preferences > General Tab). Restart PC. Remove the startup Key from registry stored under: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]. Restart. Launch the CC app, check ‘Launch at login’. Restart. Didn’t help.
    reinstall Creative Cloud for desktop app. Didn’t help.
    rename the OPM.db file (as described here: http://helpx.adobe.com/creative-cloud/kb/apps-panel-reflect-creative-cloud.html). Didn’t help.
    Finally - since the CC app is actually and x86 application - I’ve moved the startup entry from the x64 Run Key [Wow6432Node\Microsoft\Windows\CurrentVersion\Run] into the common x86 [Microsoft\Windows\CurrentVersion\Run].
    Simply:
    a. Remove:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "Adobe Creative Cloud"="\"C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" --showwindow=false --onOSstartup=true"
    a. Create:
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "Adobe Creative Cloud"="\"C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" --showwindow=false --onOSstartup=true"
    And you know what? it woooorks!!! Now my app starts with windows!
    I'm sharing this in case someone else has run into the same problem.
    Best Regards,
    Pawel Kuc
    <Removed by Moderator>

    thanks John
    I am an Admin User although I would install using Run As Admin
    64 bit Dell Laptop
    Windows 8.1 - update
    Windows Firewall
    Kaspersky Anti-virus - not tried turning off but will do so and respond
    All my programs have downloaded, installed and are still working (Muse, Photoshop, etc.)
    Not installed any hardware since registering for Adobe, but have installed Articulate Studio 13, and also Articulate Storyline
    Originally received an update for the desktop app, which failed to install
    Tried repeatedly (including turning off firewall) but no luck
    Uninstalled the desktop app - after following a link in one of the forums
    downloaded the new desktop app - installed - perfect
    Other application updates installed perfectly, including the big update for Muse to 64 bit
    Most recent update for desktop app failed to install, so tried the above, removed the desktop app, but cannot now find the link to the new version to download.
    Hopefully just need to find the download link to the desktop app, but travelling at present so do not get enough time to surf to locate it :-(
    Leslie

Maybe you are looking for

  • : HIDING SUMMARY COLUMNS IN MATRIX REPORT , URGENT

    Hi, Can any one please tell me how to hide a column in oralce matrix report. Its a summary column for the matrix report which appears next to the cell values. For example Manufacturer Brand SubBrand1 SubBrand2 Brand Total Manufacturer Total Week $ Sa

  • Sorting records based on multiple columns

    Hi All, Please provide SQK query to sort the records in multiple columns based on NON NULL and NULL values. SID SNUMBER UNIT COUNTRY  STATE 0 M14762 DE 0 NULL    NULL            NULL    NULL 0 990 GB 0 M14704 IE 0   M14767 IE 0 0 M14704 FR 0 0 M15351

  • Knowing remaining space in a pdf

    I need to know how many lines are empty in a pdf file that my program is creating. The idea is that I read some data from a file. The amount of data is everytime different, varying from one page to twenty. I build a pdf file with this data and also i

  • Submit bulk web URLs for categorization effort

    Hi, Looking at my logs, I see a number of uncategorized websites and I want Cisco to prioritize the categorization of them. However, I'm not going to go and figure out what the categorization is in advance - there's about 1,000 URLs - I want Cisco to

  • Sorry server request

    Hi, we have two CSS11503 to load balance http and https traffic, we have to know the source IP packet of request to a Sorry Server when all the services on the content are down. I mean, when all services into the content are down a request from a cli