HD 2300 webcam kills external PC speakers

When HD 2300 webcam is connected via USB (PC is HP Pavilion 500 running Windows 7) - my external PC speakers only make a loud buzzing noise, music won't play on speakers (MP3 music files via Windows Media Player). Music plays OK when webcam is disconnected. Called HP support, they temporarily "fixed" this via remote control but webcam wouldn't come on. When rebooted the PC, webcam came on and the problem returned. Any suggestions appreciated.

Hello @VladR,
I understand that you are experiencing a buzzing sound from your speakers when you plug in your webcam. I am setting out some steps for you to try below:
Step 1. Click Start
Step 2. Click Control Panel
Step 3. Click Sound
Step 4. Click the Recording Tab
Step 5. Click on the Microphone
Step 6. Click on Properties
Step 7. Look for Acoustic echo cancellation and make sure it is check
***NOTE: You may have different settings, different tabs depending on the drivers installed. What you are looking for here is the ability to impede the feedback that you are getting. If you cannot get the feedback to completely stop you may want to look into separating the speakers from your webcam as much as you can.
If you are unsure as to what options to choose you can take screenshots of the tab contents of ALL the tabs you see and post it so I can see and help.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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HD 2300 webcam kills external PC speakers

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