Hello cant have access to music anymore because u guys have my old credit card number on files and a replace now cant buy any more music cant u help with

hello how cant  put my new credit card on files

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  • I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?

    I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?

    You cannot use that ID without a credit card. You did not create your account correctly. There is very specific way in which you must create your account if you do not want to use a credit card. If you don't have a credit card, you will have to start all over again.
    1. You will have to sign out of that ID before you can create a new one. Settings>iTunes & App Store>Apple ID>Sign out.
    2. You cannot use the email address that you used for the first ID that you created. You will need to use another email address now
    3. You have to download a free app in order to start the new Apple ID process.
    Read this before proceeding.
    http://support.apple.com/kb/HT2534

  • Apple TV is on. Can't download movie because it asks for an old charge card that was stolen and account was closed.  Info is correct on ITunes store but how do I change it on the Apple TV?

    Apple TV is on and working.  Can't download a movie because it asks for an old charge card that has been discontinued.  When I went into my account, all is accurate.  But it is not accurate on Apple TV.  How do I fix this?

    Try logging out of your account on Apple TV and signing back again.

  • HT5622 Do you have to have a credit card number to open and use free apps?

    When I go to download a free app, I am asked for a credit card number.  Is this just to have on file for future use just incase a purchase might be made in the future?

    If you only want the free apps, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
    You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • What is the best way to have access from two separate computers on a network to a large group of data files and be able to modify the dat from each system?

    Have three systems: MacBook Air, iMac 27, running current software and an older iMac 24 running earlier version of OS-X.  All connected using Airport through a Linksys router.  Have a large number of folders (2800 equal to 1.5 TB) and need to be able to update from both MB Air and the 27 as well as have some sort of at least weekly backup.  What is the best approach to accomplishing this? This is a small home network used to store audio books for the blind.

    I would recommend a proper NAS.. Synology or QNAP are top brands.
    OR, getting another lightweight computer as a server. eg newest Mac Mini or second hand one with large storage, USB3 or thunderbolt.
    Apple routers could be pressed into service but are not designed for this task.. they will be slow, and without ability to backup.

  • Family sharing verification has an old credit card number to verify. I have updated the credit card info but it is still not appearing in the verification process asking for the security code of the card. How lng to have account info updated to cloud

    I am trying to set up a family sharing with a new iMac and other Mac pro computer and other apple products. When I click to manage account and the add a member, I am told to verify the user by entering the security code from the credit card. The card listed is an old one and has since been changed. I updated the info on my apple account, but it is not getting to the iCloud for the family sharing. The number shown is the old card. When I enter a code it says invalid. How long does it take for the info to udate to all systems?

    Hi Mofro1,
    Happy Holidays!  The resource below explains how to edit the credit card information for the Apple ID account that you want to use for Family Sharing.  Once you've made the changes, I would suggest you sign out of your iTunes Store on all of your devices, and then restart them.  The changes should take place quickly.  There is a link to the iTunes Store support below if you need more help.
    Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
    http://support.apple.com/en-gb/HT1918
    Change your payment information on a Mac or PC
    Click to open your account in iTunes. (You might need to sign in with your Apple ID.)
    Alternatively, you can:
    Open iTunes.
    Click iTunes Store.
    Click Sign In and enter your Apple ID.
    Click your Apple ID and select Account Info.
    From the Account Information page, click Edit to the right of Payment Type.
    You can see the payment methods that the iTunes Store accepts in the Payment Type section. If you want to remove the payment method, select None in the Payment Type section. See what to do if None isn't showing or you can't select it.
    Change your information and click Done.
    After you change your payment information, the iTunes Store places an authorization hold on your credit card.
    Family Sharing
    If you’re using Family Sharing, and you're the family organizer, you can’t set your payment information to None. You need to use a credit card or debit card. Only the Family Organizer can edit payment information for a family group. If you're not the organizer, you'll see this message: "The payment method for your Family is managed by [Apple ID]."
    Get help
    If you need help changing your payment information, credit card details, or billing information, contact iTunes Store support. Or you might find the answer to your question below:
    If you change your payment method, make sure your account information matches the credit card information on file with your financial institution.
    If you use an AOL screen name to sign in to the iTunes Store, editing your information on the Account Information page won't update your AOL account. If you need to update your AOL account information, contact AOL.
    If your previous payment wasn't accepted, you might need to change your payment information.
    Last Modified: Oct 31, 2014
    Cheers,
    - Judy

  • HT2534 The New iTunes does not have an option to create a Apple ID without putting a credit card number in - I need to be able to do it without entering information in as it is a school iPAD and cannot have any link to a credit card (school or personal).

    Help!

    Welcome to the Apple Community.
    To be able to download free apps without a recognised method of payment or gift card.
    Open iTunes and navigate to the app store. Select a free app to download. A simple way to do this is to scroll down to the top free apps box on the right hand side, hover your mouse over the first item and click on the free button that appears when you hover over it.
    A pop up will open asking you to sign in with your Apple ID click "create new account", click continue to create your account. Check the box to accept the store terms and conditions and click continue.
    Enter your email address, password, security question, and date of birth, click continue. Now, you will be asked to provide a payment method. Note now that the last option says "none".

  • I just bought a new dell quad core 5i and HAVE DOWNLOADED THE TRIAL VERSION OF PHOTO SHOP - its Slow to open up a small file and equally as slow to print why?

    HELP I just bought a new dell quad core 5i and HAVE DOWNLOADED THE TRIAL VERSION OF PHOTO SHOP - its Slow to open up a small file and equally as slow to print why?

    Use Photoshop menu Help>system Info... use its copy button and paste that info in an append here.
    Supply pertinent information for quicker answers
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; amount of RAM; etc.

  • Can i able to install itune without giving my credit card number. every time it asked for card number.and i cant able to install itune

    i tried too many times to install itune ..and creating my apple id .. now everytime credit card number is taken and there is no NONE OPTION,,,, what should i do.. i have to credit card

    Issues installing iTunes for Windows - Apple Support
    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…

  • I had my computer wiped and they accidentally wiped my itunes! I have a iPod touch gen 3 but i cant now download or put more music on, without the whole thing being wiped, and I have spent a lot of money on songs and apps!

    I had my computer wiped and they accidentally wiped my itunes! I have a iPod touch gen 3 but i cant now download or put more music on, without the whole thing being wiped, and I have spent a lot of money on songs and apps! Does anyone have an ideas about what I could do, to prevent all my things deleting, because I won't be spending more money on apps that I have already purchased once!!
    Thank you,

    1) ensure iTunes is authorized for your iTunes store account(s)
    2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    3) sync the device
    iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
    above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

  • HT1918 I recently was unable to watch a movie I purchased & paid for because my credit card was out of date. Surely you cannot take access to items I have purchased away from me if I do not own a credit card?

    I recently was unable to watch a movie I purchased & paid for because my credit card was out of date. Surely you cannot take access to items I have purchased away from me if I do not own a credit card? Does this mean that I will no longer be able to view purchases if I decide to cancel my credit card. If this is the case, I will not be purchasing movies from iTunes again

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    If you have a credit card on your account then it will need to be valid. If you don't have a card to replace it with then have you tried removing it from your account ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.
    Changing payment info : http://support.apple.com/kb/HT1918
    If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ?

  • HT2534 How to access and install appstore free apps without providing credit card number because I do not have one?

    How to access and install appstore free apps without providing credit card number because I do not have one?

    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
    Important: Before proceeding to the next step, you must download and install a free application. ...
    Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. ...
    To summarize, you must first download a free app from the App Store. When you are asked to sign in with your Apple ID, select "Create new account". Accept the terms and conditions checkbox, then click Continue. After you enter all the requested personal data, click Continue.
    When you are asked to select a payment method, select "None". 
    That's all there is to it.

  • I no longer have access to system folders that allow me to remove old or incorrect PAGES templates. Need to find out how to do that. The only way I can do it now is to blank the template and replace the bad template with a blank.

    I no longer have access to system folders that allow me to remove old or incorrect PAGES templates. Need to find out how to do that. The only way I can do it now is to blank the template and replace the unwanted template with a blank. It was previously possible to go to MY TEMPLATES and remove the unwanted templates. I don't if this issue is before or since installation of 10.8 (a nightmare in my case, which led to significant failure issues).  And because I haven't tried to remove templates since finally managing to install 10.8 (now at 10.8.4), I don't know if this is typical of the newer OS or a problem. I've been a Mac user for more than 25 years, but I think I'm nearing the end of the road. By the way, I've never needed to do this before because the manuals always offered an answer... they don't seem to do that anymore. In any case, I don't know how this works... I'd prefer an email reply if that's possible. But that would probably be too easy, and I don't know how to get a reply.

    Thanks, I appreciate the help.  I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

  • How do I remove my credit card from my account and still download free apps. Bc that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

    How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

    On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
    If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information?

  • HT1725 All my purchases in iTunes has been made by Apple ID Balance (redeem from gifcards). My account has $ 27,45 but I cannot have pay any new app or even update because is asked to check my credit card. I´ve have never used it to purchase my app. Can y

    All my purchases in iTunes has been made by Apple ID Balance (redeem from gifcards). My account has $ 27,45 but I cannot pay any new app or even update my apps because is asked to check my credit card. I´ve have never used it to purchase my app. How can I pay any new app with my Redeem as usual? Can you help me ?

    It is a Remote Desktop Client Update 3.7.1
    Thank you for answering. I apologize it has taken me so long to get back in here.
    I just realized that I wrote that I installed from app store originally, but I must correct that statement. I never paid for the app so it must have come preinstalled on my 2011 iMac. I was confused since the update is through the store so I assumed I downloaded it. Sorry for any miscommunication.
    So to be clear, even though I have never remotely administered / accessed my computer and I no longer have ARD on my computer, it is normal to have the client update appear in my App Store. Is that correct?
    I appreciate your assistance.

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