Hello, help me convert pdf to word doc. please.. I have account... menu box is greyed out

Hello, help me convert pdf to word doc. please.. I have account... menu box is greyed o

Hi Cowandmoon,
From within Adobe Reader, could you try opening Adobe Reader XI and choosing Edit > Preferences (Windows) or Adobe Reader > Preferences (Mac), then select 'Adobe Online Services' from the left-hand side.  Click 'Sign Out...', then sign back in with your Adobe ID and password.
After this is completed, try choosing the Tools pane again from within Reader to see if you can access your subscription.
Please let us know how it goes!
Thanks,
David

Similar Messages

  • When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in.  Please help if you can?

    When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in.  Please help if you can?

    Hi lorrelaws,
    Do you receive that error when you try to sign in via Reader? If so, try signing in via the web interface. Did that do the trick?
    Let us know how it goes.
    Best,
    Sara

  • Ive just subscribed online but realised I have the wrong service by mistake... I require Convert PDF into Word doc service but selected Adobe send in error, sorry. Can you please switch the service for me? Thanks Anthony Levy

    Ive just subscribed online but realised I have the wrong service by mistake... I require Convert PDF into Word doc service but selected Adobe send in error, sorry. Can you please switch the service for me? Thanks Anthony Levy

    Hi Tony,
    Please refer this KB document : Return, cancel, or exchange an Adobe order
    Please let me know if you need any further assistance.
    Regards,
    Rahul

  • Using MacBook Pro to convert pdf to word doc...downloaded...converted, and what I got was illegible. What's the deal?

    Using MacBook Pro to convert pdf to word doc...downloaded...converted, and what I got was illegible. What's the deal? Did I miss a couple steps along the way?

    Hi Deborah,
    Please Elaborate your issue so that i can assist you better.
    Regards,
    Rahul

  • Free Version CONVERT PDF to Word doc

    Is there a FREE VERSION of Convert PDF to Word doc.

    Adobe do not offer a free product to do this. However, you can try Acrobat Pro for 30 days free.

  • I have converted PDF to word doc but cant open because I have word 7. Do I need new word

    I have converted PDF to word doc but cant open because I have word 7. Do I need new word

    I don't know what version of Word that is, it may be very old indeed.
    Apparently, the basic compatibility is
    DOC files - Word 97 onwards
    DOCX files - Word 2007 onwards (add on for Word 2003 available)

  • What program do i have to download to convert pdf to word doc

    what program do i have to download to convert pdf to word doc? i just downloaded free trial of adobe and it wont let me convert file

    You need to use Adobe Acrobat for this.

  • I downloaded the trial adobe to convert PDF to word doc.  now what?  how do I do it?

    I downloaded the trial adobe to convert PDF to word doc.  now what?

    File --> Save As... --> Microsoft Word
    Mylenium

  • I cannot convert pdf to word even thuogh i have subscribed to the service, please advise. Invoice Number 0646799448.pdf

    I cannot convert pdf to word even thuogh i have subscribed to the service, please advise. Invoice Number 0646799448.pdf

    Hi gregorr22536759,
    I've checked your account, and it appears that there was a payment processing error. Please Contact Customer Care so that an agent can help you resolve that.
    Best,
    Sara

  • Problems converting Pdf to Word Doc

    I am receiving several error messages as I try to convert pdf files to word docs. please help!

    Hi JayEss96,
    Have you tried converting through Adobe Reader? Also - check out this 'Getting Started' guide.
    If you would like, you can also send me an example of what you are trying to convert. [email protected]
    Regards, Stacy

  • Can i convert pdf to word doc for free?

    With Adobe XI, it appears that i can convert a pdf to word doc for free, at least that is what the help page shows. However, when i try to convert the document i am led to a subscription page for this to function to be available. It's not expensive,but it is very misleading.

    There is a 30-day trial for Acrobat, but not sure it can convert to WORD (though I think it can). The full product can. However, be aware that conversion from PDF to DOCX varys depending on the way the PDF was created. If properly created, the conversion may be almost exact, but more commonly there format issues and such to deal with. There are also different conversion selections that give options to retain text flow versus layout. If you are looking for perfection, then don't be surprised when you don't get it.

  • Converting pdf to word  doc

    how do i convert a pdf documdnt to a microsoft word document?

    Good day,
    Welcome! 
    You can convert PDF documents to Word file by subscribing to our ExportPDF service.  You can learn more by visiting: https://www.acrobat.com/exportpdf/en/convert-pdf-to-word.html
    If you ever have any questions, post them to our forums and we'll try to help!
    Kind regards,
    David

  • Convert pdf to word doc?

    How do I convert a pdf that is in preview to
    a word doc?
    Deb

    I've found that some of the non-Adobe converters (and some of the free online converters) don't do such a good job as Acrobat Pro. If you want to try it out, you can download one of the free 30-day trial packages from Adobe that include Acrobat Pro X (such as Adobe Creative Suite 6 Design Standard) and try it out for yourself. It won't cost you a thing to use for 30-days and each app is fully functional.
    Just my 2¢... and if you want to get the best final product. Adobe also has an online service - Adobe CreatePDF -that will convert PDF to Word.
    I think that it's free for a one-off.
    Good luck,
    Dr. Tea

  • I cannot convert pdf to word doc anymore error comes up

    I cannot convert my pdf to word doc anymore

    Hi,
    May i know what error it is showing?
    Please elaborate with screenshot.
    Try to use different browser.
    Regards,
    Florence

  • Converting pdf to word doc....it's funky

    Having issues with my adobe acrobat that I purchased for a year for 20 bucks is converting pdf. files to doc. files funcily...any ideas.

    Or do you mean ExportPDF?  If so, ask here http://forums.adobe.com/community/exportpdf
    And when you do, provide some information what "funky" means; preferably post a screenshot of the original and the result.

Maybe you are looking for

  • Write Update Rule routine

    Hi experts,     I am not confident about how to write the code for this routine. A Custom key figures is calculatted following way: If field xyz is populated, add subtotal_A and subtotal_b. otherwise          add subtotal_A and subtotal_C. I see Resu

  • Output of an Array

    Hi everybody, I was just playing with the CFLIB metaheaders and everything works fine for a beginner (http://cflib.org/udf/GetMetaHeaders). Now I see all the results in the cfdump, but I want these results in a cfoutput. How can I work it out, that I

  • FB70 - Payment Terms and discount rates

    Dear Friends, We have a requirement in transaction FB70, in which we wanted to provide 3 different discounts for a given payment term, but the transaction by default provide only 2 discounts. Is there a way in which we can add a third discount for a

  • Why can't i install my 5 yr. old hp photosmart 2575 to my new hp pavillion. is this is software iss

    Why can't I install my 5 yr old HP Photosmart software on my new HP pavillion? I get an error message saying can't install on this operating system. ie,: win. XP.

  • IQ846 Memory Dump/BSOD

    While using Windows Media Center with Live TV, whether it is Windows Vista, Windows 7 or Windows 8, the application locks up my system after ~20-~30 minutes, with a weird noise from the speakers, and then the BSOD shows up with a mememory dump.  Then