Hello, i am trying to download the new ios 8 but my usage says i am using 3.1 gb in messages but i do not have any imessages saved?? anybody know how to fix this.
hello, i am trying to download the new ios 8 but my usage says i am using 3.1 gb in messages but i do not have any imessages saved?? anybody know how to fix this.
Given that you are very low in memory on your iPhone, it would be much easier to connect your phone to your computer and download iOS 8.1 via iTunes. Memory won't be an issue this way.
Similar Messages
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When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts. -
I am trying to get home sharing to work on the applie tv and its not working after a Mac OS update. It has not worked for about a month and use to work fine. Has anyone else experienced this problem. Is Apple working on a fix for the problem? Is there a work around?
Thanks,
AnthonyA frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
53
TCP/UDP
DNS
DNS
80
TCP
HTTP
AirPlay, iTunes Store
123
TCP/UDP
NTP
Network Time
443
TCP
HTTPS
AirPlay, PhotoStream, iTunes Store
554
TCP/UDP
RTSP
AirPlay
1900
UDP
SSDP
Bonjour
3689
TCP
DAAP
iTunes, AirPlay, HomeSharing
5297
TCP
Bonjour
5298
TCP/UDP
Bonjour
5350
UDP
NAT
Bonjour
5351
UDP
NAT
Bonjour
5353
TCP/UDP
MDNS
Bonjour, AirPlay, HomeSharing
8000-8999
TCP
iTunes Radio Streams
42000-42999
TCP
iTunes Radio Streams
49159
UDP
MDNS (Win)
Bonjour, AirPlay
49163
UDP
MDNS (Win)
Bonjour, AirPlay
Refer to your router manual/manufacturer for any settings that are specific to that model.
Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them. -
Hello, i'm trying to download the new verison of itunes, and im getting an error message: Apple mobile failed to start and c;runtime failed. how can i fix this issue
Hi Tatilopez86,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
Since I downloaded the new update on my iphone 4s I no longer see the delivered message under my text when sent. Also the message is green instead of blue. Does anybody know how to fix this?
You are sending SMS messages. iMessages are blue. Go to Settings>>Messages>>iMessage ON.
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Hello I have encounted a problem with Photoshop. Normally when you start a new documant, you are given the options to have A4, A3, ect page set ups. These inbuilt page set ups seem to have disapeared, does anyone please know how to fix this? Many thanks Ben [email protected]
Hello Trevor
Thanks for your message. You can custom set pages but there are no preset of page sizes like A4, A3, ect. I cannot click the size preference, nothing comes up
Ben -
I'm trying to download the new iOS 7.0.6 but all I get is "est time remaining" message. I want to cancel but don't know how.
Hello, Rpodol5678.
Thank you for visiting Apple Support Communities.
The download times can vary depending Wi-Fi download speed and device space. The best option would be to download and install the update via iTunes on a computer. Here is some helpful information regarding updating your device.
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Cheers,
Jason H. -
Page numbers displayed incorrectly in TOC in new Pages - does anybody know how to fix this?
I'm working on a multi-section document with a single TOC for two sections. Section one uses lowercase roman numerals (i, ii,...) and section two arabic numerals (1, 2, ...). The page numbers are displayed correctly on the pages themselves, but in the TOC the first two headings from section two (pages 1 und 3) are displayed as "i" and "iii". This only started after the update to pages 5, everything was fine before that. Does anybody know how to fix this? I already tried deleting the TOC and inserting a new one and changing the numbers to uppercase letters and back, to no avail.
thanks for any inputGo back to Pages '09 inside the iWork Folder inside Applications.
There are so many problems with Pages 5 it is difficult to know where to begin.
Peter -
My dad has recently gotten a new phone and I got his old one. With his permission I restored it to factory settings and set up the iPhone 4 as a new phone with my apple id. Everything has downloaded fine but I have had many problems with my music. First it was where my phone didnt recognise my apple id, but I figured that out. Then it was where iTunes took one of my albums and split it so all the songs where their own albums. I fixed the album split on iTunes but its still like that on my iPhone. I have looked online everywhere and I still haven't found a solution! I'm getting super frustrated! Does anybody know how to fix this?
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
The song____could not be used, because the original file could not be found. Anybody know how to fix this in windows os?
I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac? -
i have been trying to update my iphone and when i tried to do so it said i needee to restore it first so tried this and since my phone just has the usb icon and itunes showing on it wont turn on or anything and half way through restore it comes up with an error message saying it cant complete it anybody know how i fix this please doin my head in
We aren't Apple, just users like you volunteering to help other users with problems. Threatening to go to Samsung doesn't mean anything to us. What troubleshooting have you tried so far?
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I have a problem with the keyboard on my MacBook. The letters are typing as symbols and the delete and return/enter buttons do not work. Does anybody know how to fix this?
Hey skyshade13,
Thanks for the question. The following article outlines how to restore a previous iTunes library should there be no content after updating. While the article does not speak specifically to your symptoms, attempting the steps by utilizing the "Previous iTunes Libraries" folder may resolve your issue.
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
For further information see the following information:
OS X Lion: iTunes opens to "created by a newer version" alert
http://support.apple.com/kb/TS3918
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M. -
[Windows user] I have an ipod touch 5th generation 64gb and I can't backup my ipod. I have restored it many times, even in recovery mode, but it still comes up with "iTunes can't backup this ipod because the session has failed," yet it was still plugged in. Also error 54 pops up too. Does anybody know how to fix this?
If a PC try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
When I connect my Mac Mini 2011 with Lion to a TV via HDMI and an earphone cable is plugged in, it´s not possible to choose sound out via hdmi, as opposed to connection via the minidisplay port. Anybody knows how to fix this?
Was just on the phone with Apple about this.
The solution was as follows for me anyway...
Go to your Finder
Choose the Go Menu
Choose Computer
Choose your Macintosh Hard Drive
Choose your "Library" Folder
Choose the "Preferences" Folder
There should be a folder called "Audio"
Move that whole folder to the trash
Empty the Trash
Restart from the Apple Menu
When you are back up and running;
Choose System Preferences from the Apple Menu
Choose Sound
In the output tab you should now be able to make the HDMI "Sticky"
Enjoy your sound over HDMI and no more dirty knees or broken backs unplugging the desktop speakers!
Mac Mini 2011 2.5Ghz 8 GB of RAM - Planar 17" VGA via display port adapter and Samsung 26" LCD TV via HDMI -
My iPhone will ring but not play music. Does anyone know how to fix this problem?
My iPhone will ring but not play music. Does anyone know how to fix this problem?
Clean iPhone charging port with clean dry toothbrush. See if fixed. If not, and if there is Warranty or AppleCare make Genius reservation or set up service and take or send to Apple. If no coverage, clean again with toothbrush and small amount of Isopropyl Alcohol.
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