Hello I can not configure the subscription to creative cloud , that the applications appear in shareware me ?

I have an annual subscription to creative cloud but applications appear in shareware me , as I can configure my products ?

Johant9 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from authorizing.

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    2015-03-16 18:47 GMT+03:00 Jeff A Wright <[email protected]>:
        i can not active any app in creative cloud it's give me just trail
    and need serial number
    Jeff A Wright
    <https://forums.adobe.com/people/JeffAWright?et=watches.email.outcome>
    marked Sheena Kaul
    <https://forums.adobe.com/people/Sheena+Kaul?et=watches.email.outcome>'s
    reply on i can not active any app in creative cloud it's give me just
    trail and need serial number
    <https://forums.adobe.com/thread/1744169?et=watches.email.outcome> as
    helpful. View the full reply
    <https://forums.adobe.com/message/7299205?et=watches.email.outcome#7299205>

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    2 - You're connected with a wrong email address .(verify this on CC desktop preferences menu .
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