Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603
Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603 & 1611 appeared! please help me!!
You may have a faulty USB cable. Try another.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPhone, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the iPhone.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the device in iTunes and choose "restore from backup".
If you still can't get it to work, you have done all you can and only Apple will be able to help.
Similar Messages
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I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?
Try:
- iOS: Not responding or does not turn on
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hello everyone, as I have stated above, I have an Iphone 4G realtively new, just 3 months of use. I've never dropped it, nor got it wet. The problem is that the screen just one day went black and displays the apple logo, when I do the recovery mode everyway possible the screen shows the itunes link but the pc doesn't acknowledge it.. I've tried on many pcs (windows and mac) and none respond because the device is not shown on itunes it just says "driver not found"
please what to do???Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other. -
I don't know what's wrong with my 3GS. It only shows the black screen with white apple. Home button and turning the phone off then on doesn't seem to do anything.
Thanks Lucas,
I've tried doing that with no results. Same screen keeps showing. Maybe it'd be more helpful if I told you a bit more info. My phone was randomly playing music, and the voice control would also suddenly start without me touching the phone. Then I let the battery die and started to recharge when on the screen it indicated to plug into my computer/iTunes, I tried to restore but was getting an error message (can't remember what it said now). Battery died and now my current issue of the black screen with white apple. I'd love to be able to restore my phone but now its not showing as a device on my iTunes. HELP! Any other suggestions? -
my i phone 3gs showing black screen with sillver apple logo before this happened i choosen delete iphone option plzz help me....plzzz
my i phone 3gs jst showing black screeen with appl e logo frm last 1 hour watto do...?
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I shut of my Ipad and now i have a black screen with the "busy wheel" spinning on a black screen for 4 hours! Can't shut it off, can't turn it on!!! Is there a reset button somewhere?
HI,
Reset iPad.
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appear
See Here:
If iPad won't turn on, or the display stops responding
From Here:
http://www.apple.com/support/ipad/basics/ -
My ipod went black. When I tried to sync it, I accidently retored it to factory settings and lost all of my apps etc. Now I only have a black screen that says I pod when I turn it on. Is there anything I can do?
You can redownload apps an some other iTunes purchases by:
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IPhone 3GS Crashes (gets Black Screen with White Apple Logo) Mid Phonecall
For the past week, when I make a phone call and use the speaker, after the call has lasted between 8 and 12 minutes; without warning, everything goes quiet and I get a black screen which displays the white Apple logo (the same as is displayed when you reboot your phone).
After a while, the phone comes back on, I’m not required to enter my SIM Pin and everything seems to work fine(ish) from then onwards.
I have done a reset, restore and resync in iTunes, but this still happens.
It does not seem to matter if the battery is 100% charged or not! I have tried a few battery recalibrations too!
I’ve also noticed a slight sluggishness since the upgrade to iOS4 (for example, when you receive a text message, click to view, there is a noticeable delay where the screen is blank (you can see the lines where messages should be) and then they appear/message opens).
Any ideas?
Cheers in advance.Hey Mac Beep Beep,
As did many out there on iOS4 release day, I plugged my iPhone into the PC, iTunes fired up, the software upgrade was found and installed.
Three iPhones updated in my household, all the same model (3GS 32Gb) and yet none of the others have had the same problems as mine.
On top of having the reboot during phonecall issue, my calendar (historic and future) was wiped, birthdays were added to the calendar from the information held in contacts however some (not all) were showing as a day earlier then they should be (even though they are correct in the contacts entry).
Just to clarify, when I tried to reinstall a verified version of the legacy backup (3x), I used iTunes to reset iPhone, re-active iPhone and restore said legacy back up. This failed in a spectacular way so I had to go back to an iOS4 back up.
Note: I had the problem of phone rebooting mid phonecall before I attempted a rollback to 3x.
Any further advice/ideas?
Cheers -
I jailbreaked my iPhone 5 and now i don't want the jailbreak any more so i restored the iphone without iTunes and then it turned it self off and now its stuck on the black screen with the loading sign. So please how can i turn my iPhone on again?
I figured it out by pressing the home button and the off button but when i turn my phone on again it's not restored. And when i try to restore it with iTunes it has to update but i can't update my phone because it's jailbreaked but if i can't update it, it won't restore the phone.
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The other day I had to reset my phone because i pulled it out from my laptop when it was updating. I then tried to restore it but i clicked the wrong option and it has restored all of my stuff from 2 years ago, is there any way to get back the stuff I had
maggielou wrote:
I thought that I had backed up my pictures to icloud, but when I looked online at icloud, I don't see pictures listed. However, a few of the recent pictures have shown up on my phone.
IHow could I get these from my MacBook to my phone?
Thanks again.
When you log into you icloud account on your computer you are viewing data that you sync to icloud not the backups. You can't view the backups.
Look at the two links I provided.
You still didn't answer any of my two questions I asked. -
I restarted my phone and now I am having problems with it. It will turn on but only goes to the black screen with the droid eye before shutting off again and trying to restart, what can I do to fix that?
I'm sorry to learn that your phone is having problems starting up, marinema08. I'm sorry if this is incorrect, but are you using the original HTC Droid Incredible or a later Droid Incredible model? Please try placing your phone in Safe Mode to see if you are able to move past the Droid eye. http://vz.to/1kdQWVI If you are able to enable Safe Mode, please try deleting any recent applications you have added.
AndreaS_VZW
Follow us on Twitter @VZWSupport -
Help, got an iPad 2 and it will not turn on? Just got a blank screen with a apple logo. Tried restore (I.e. holding down both buttons for 10min) iTunes also does not recognise iPad when connected to mac?
If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
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Just went to open my ipod and seems to have died. Worked fine this morning. Showed a pic of connect to itunes and did that and it said I needed to restore to factory settings so I did that and now nothing just black screen with faint apple in the back ground will not turn off or on and itunes will not recognize it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i was updating my iphone 4 through settings but in the middle my phone switched offf n now what i can see is the apple logo blinking n i cant connect it to itunes can any1 help me?
If you have a backup of your information on your computer, I would suggest putting your phone into recovery mode, by holding down the home key and keeping it held down while you connect it by usb into your computer with itunes running. Keep the home button held down until it indicates recovery mode, and proceed with the restore.
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IPhone 5 won't reboot past Apple logo. It will not show up in iTunes to perform a restore.
iPhone 5 won't reboot past Apple logo. It will not show up in iTunes to perform a restore.After the logo appears the phone will get switched of by its own. I updated my phone 2 days before.
The iPhone can only be serviced in the country where it has been bought, and it can't be shipped internationally to Apple Support, you'll or somebody else have to bring it personally. If you registered the phone with your Apple ID, you might not need the receipt, Apple Support should have your data.
Did you try to set it back to factory settings without using any backup afterwards?
Use iTunes to restore your iOS device to factory settings - Apple Support
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