Hello  i got  problem. iphone doesnt restore  even using itunes.its stuck in recovery mode and i cannt do anything with it.error 1015  is there any way to reinstall software even if itunes cannot deal with it ?

hello  i got  problem. iphone doesnt restore  even using itunes.its stuck in recovery mode and i cannt do anything with it.error 1015  is there any way to reinstall software even if itunes cannot deal with it ?

Usually this error occurs when trying to downgrade the iOS or in a previously jailbroken phone.  In this case, you cannot get help here.  The internet and Google are your best friends.

Similar Messages

  • Trying to restore iphone 4s to factory settings, now its stuck on recovery mode???

    trying to restore iphone 4s to factory settings but is stuck on recovery mode. home button does not work. can anybody help me? i have tried to restoer it several times but it wont work??

    try a different cable a different usb port, drop all security software and fire wall, try a different computer here are the steps
    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn device off
    hold home button and plug cable into IOS device.  do not release home button until an itunes graphic appears on IOS device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • How long does it take for Iphone 5 battery to drain? its stuck in recovery mode

    how long does it take for Iphone 5 battery to drain? its stuck in recovery mode

    Well, the two questions you've asked aren't really related, but that being said, you should probably plug it in. You're going to have to restore the software to the device via iTunes.

  • HT201210 my ipod would not connect to the itunes store,so it was reccommended i did a restore, it said there was an error and could not do the restore, now my ipod is stuck in recovery mode and is unsusable. Any ideas?

    My ipod touch would not connect to itunes. I was told to do a factory reset. After i had done this it said the ipod could not be restored and is now in recovery mode and unuseable. Anyone any suggestions?

    - Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

  • I just tried to update my iphone 4 to the 5.01. My iphone  backed up and started update but now its stuck in recovery mode and will not restore. It gives me an error message of 1, but I have tried everything on troubleshoot list and still wont work!!!!

    I just tried to update my iphone 4 to the 5.01. It said that my phone backed up and started update. i went on a run and came back and my phone is now stuck in recovery mode. It keeps saying that there is an unknown error, 1. I have tried everything on the troubleshooting list and cannot figure out what is wrong! Please HELP!!!

    http://support.apple.com/kb/TS3694#error1

  • While updating my Iphone 4 to IOS 6 it because stuck in recovery mode and I cannot get it out of recovery mode what do I do?

    I am updateing my Iphone 4 to IOS 6 after it updated it said to connect to Itunes, then I tunes said it was in recovery mode did I want to restore. I said yes please restore but during the restore it says that i cannot restore. How do I fix this problem?

    I am having the same problem? woke up thsi morning and my iphone 4s showed that it needs activating again? it will not restore or nothing now? please help.

  • My phone is stuck on the itunes logo and the charging port and its stuck in recovery mode and please help

    please help im about to cry it wont even turn on.

    Hi itzzzlill,
    If you have an iPhone that is currently in Recovery mode, you may find the following article helpful:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Regards,
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  • Error 16 when I update my iPhone 5s showed me stuck on recovery mode and whenever I got error 16 Restore thing is the problem?

    Error 16 when I update my iPhone 5s showed me stuck on recovery mode and whenever I got error 16 Restore thing is the problem?

    Hello Meysam321,
    After reviewing your post, I have located an article that can help with your device. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    Resolve iOS update and restore errors - Apple Support
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • I have had to put my ipod touch in Recovery Mode and tried to sync it with itunes but it wont restore itself. What can I do?

    I have had to put my ipod touch in Recovery Mode and tried to sync it with itunes but it wont restore itself. What can I do?

    http://support.apple.com/kb/TS3694#error3194
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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  • Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. Any suggestions please?

    Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
    Or any other suggestions please? Thanks

    As pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.

  • My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred, any ideas?

    My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.

    Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Service Answer Center - iPhone

  • I tried updating my iPhone3g through itunes. Now i'm stuck in recovery mode and i've EVERYTHING even websites and such but nothing worked out! I've also tried restarting and fiddling with the home button but nothing still worked. Please help!

    I tried updating my iPhone3g through itunes. Now i'm stuck in recovery mode and i've EVERYTHING even websites and such but nothing worked out! I've also tried restarting and fiddling with the home button but nothing still worked. Please help! What should I do??

    Well, if you've indeed tried EVERYTHING, then you'll need to bring your phone to Apple for evaluation.

  • I have a ipod touch 4 gen with 8gb but it is stuck in recovery mode and when i try restoring it it says cannot restoe then error 1604 what do i do

    i have an ipod touch 4g with 8gb but it is stuck in recovery mode and when i try to restore it an error pops up saying that the ipod ipod can not be restored then the number 1604 pops up how do i fix it

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694#error1604

  • HT201364 I'm trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wo

    im trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wonder if you could help

    you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    If that does not work, take in for service
    Genius reservation http://www.apple.com/retail/geniusbar/

  • After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.

    After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.  I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted."  I am locked out of my phone.  Does anyone have any idea how to resolve this issue and get the phone working again.  I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing.  Thanks for your help in advance.

    Try going to recovery mode as described here.  You may have to try this more than once to succeed.
    Use the original iTunes that the iPhone synced with.
    http://support.apple.com/kb/HT1808

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