Hello, I have Just purchased an iphone 5 2 weeks ago but when I look through my USB power adapter, there is no serial number printed inside the USB opening, can I know is it a fake one?
Hello, I have Just purchased an iphone 5 2 weeks ago but when I look through my USB power adapter, there is no serial number printed inside the USB opening, can I know is it a fake one?
If you purchased it from Apple or an authorized Apple reseller, it's genuine.
If not, it is very likely to be counterfeit and dangerous to use. Counterfeit power adapters often bear fraudulent consumer product safety markings. It is difficult or impossible to distinguish a genuine power adapter from a counterfeit from an exterior inspection, and inspecting its interior destroys the adapter.
From http://www.apple.com/support/usbadapter-takeback/:
If you need a replacement adapter to charge your iPhone, iPad, or iPod, we recommend getting an Apple USB power adapter. For a limited time, you can purchase one Apple USB power adapter at a special price — $10 USD or approximate equivalent in local currency. To qualify, you must turn in at least one USB power adapter and bring your iPhone, iPad, or iPod to an Apple Retail Store or participating Apple Authorized Service Provider for serial number validation.
If in doubt, do not use it.
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Go to Settings>General>Reset>Erase all Content and Settings. Then setup the iPod with your account.
If necessary, place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Just a thought, but maybe consider returning the device. Seems it might be a bit too complicated for you.
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Would appreciate help...its driving me up the wall!!Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
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Hello I have just updated my iphone 5 and it keeps requesting 2 old email addresses from I quests my old laptop any idea how to stop this ? Thanks
Log out of the old ID, then login using the new one with the correct pw.
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It does sound like the logic board. It's not uncommon for an iBook with a faulty logic board to work intermittently. You can't count on it, though. It could fail completely at any time.
DT&T Computer Services in Fremont, California has the best deal I've found on logic board replacements. They do free diagnostics, so they would make sure that's what you need, and there is a six-month warranty on the repair.
http://www.dttservice.com/ibookg4.html
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I have just purchased two iPhone 5s one has an annoying rattle near the camera why is this?
I have just purchased two iPhone 5s - one has an annoying rattle and one does not. After lots of research many seem to have the same problem. Does anyone know what Apple say about the problem?
They are under warranty ,take it to an Apple Stoe Genius bar
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my brother has an iphone and his details are on my computrer i have just purchased an iphone and now have all his stuff on my phone. ive created an apple id but i still dont know how to add another phone to the apple account! please help
when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email
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hello, I have chnaged my computer 2 weeks ago and now I can't see my videos. I'm able to see only my CDs. Who can help me? Thanks in advance.
No I didn't. I have just synchronized my computer with itunes and that's all. I also click to "allow this computer to use itunes''. How can I put my videos on the new computer? Franckly speaking I just use itunes for downloading and I don't know how to set up the options and so on.
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I have just purchased a Canon 7d Mk2 but the raw files will not open in Cs5 and downloads of Adobe Camera Raw 8.7 will not install. What can I do?
Alternatively, install & use RawTherapee instead to develop your raw files instead (free and open source).
http://rawtherapee.com/ -
I have just purchased Photoshop Elementar in Swedish, but can not open the program.
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what file(s) (name and extension) did you download?
what are you clicking to start installation?
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I have just updated my iphone to IOS but can't close the apps I have open, I used to send them into wiggle mode then close but now I have updated they won't wiggle they just open up again................HELP
shartez wrote:
.. can't close the apps ...
How to Close Apps
Double Tap the Home Button... Then swipe the App (not the icon) Upwards... Tap the Home Button when finished.
From Here > http://support.apple.com/kb/HT4211 -
I have just purchased a book on iBooks but it was the wrong book. How can I get a refund?
Try using the Report a Problem link on your Receipt.
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Hey tulgan,
This link will provide information on what to do after you change your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Welcome to Apple Support Communities!
Take care,
Delgadoh
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