Hello. I have premiere elements 12, & tried to open new project, but nothing happened. All you see is a purple & black ribbon. I could open organizer without any problem! I've accepted all the windows 7 updated. I've even updated my graphics drivers.

Hello. I have premiere elements 12, and have tried to open a new project, but nothing happened. All you see is a purple and black ribbon, then nothing. I can open the organizer without any problem at all!
What I have done so far:
Accepted all windows 7 updates - essential and non esential
I've updated my graphics drivers
I've also deleted and reloaded Premiere Elements from the disc
I reloaded quick time and accepted the latest version
All have no affect.
My system is a windows 7 64 bit PC.
I also have plenty of hard drive space
Cyberlink PowerDirector 11 works fine.
PS - This seems a common complaint about Premiere Elements 12
Help!

David Scholes212
Premiere Elements 12 on Windows 7 64 bit
Look at the issue with and without the antivirus disabled. If that does not help....
There is a likelihood that the program may not be properly activated. Please review the following for possible solution
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Other possibilities include
a. Deleting the Settings file named Adobe Premiere Elements Prefs file
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see the whole path cited.
b. Do the uninstall, reinstall with a ccleaner (regular cleaner and registry cleaner parts) in between the uninstall and reinstall with the antivirus and firewalls turned Off.
Please review and consider. We will be watching for your progress.
Thank you.
ATR

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