Hello, I have transferred my Acrobat XI Pro from old MAC to the new one. After the transfer can not open any PDF file. Any idea how to solve this?

Hello, I have transferred my Acrobat XI Pro from old MAC to the new one. After the transfer can not open any PDF file. Any idea how to solve this?

Hey ilyaz20360341,
Could you please specify how exactly did you transfer Acrobat from one MAC to other.
You might need to deactivate the software from your old machine and then activate it on the new one with the same serial number (for Acrobat license) or Adobe credentials (for Acrobat subscription).
If you have done the same way, then let me know if you are able to open Acrobat itself.
Do you get any specific error message while opening a PDF?
Hope to get your response.
Regards,
Anubha

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