Hello , I'm having failed the Creative Cloud Desktop installation ( error code 1 ) . can you help me?

Error: "Failed to install" | Creative Cloud Desktop

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I'm having trouble updating the Creative Cloud desktop app (Error code: 62)

I'm having trouble updating the desktop app. The application updater says its error code 62.
Running on Mac OS X 10.9.5.

Hi yongteck,
Please refer to the help document and thread below where the issue has been resolved:
1. Error "Failed to Install" Creative Cloud Desktop application
2. Why do i keep on getting error 62?
Regards,
Sheena

I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it sti

Hi
I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it still has the same problem.
Cheers
Rachel

Hi Rachel,
You can follow the article: App doesn't open | Progress wheel spins continually to get your issue fixed.
Let us know if the issue still persists or not.
Regards,
Ratandeep Arora

I downloaded Premiere through the creative cloud desktop app but i can´t open or find premiere on my computer

I downloaded Premiere through the creative cloud desktop app but i can´t open or find premiere on my computer

if mac, check your applications>adobe>premiere pro folder.
if win, check you program files>adobe>premiere pro directory.

TS3694 good evening i have an problem with my iphone 4 the wif and network cant on now if i tray is showing iTunes i tray to reload the ios is showing an error -1 can you help me

good evening i have an problem with my iphone 4 the wif and network cant on now if i tray is showing iTunes i tray to reload the ios is showing an error -1 can you help me

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

Error Code 1 - Installation failed the Creative Cloud Desktop

Hello, when I start the installation comes the message: Error Code 1 - Installation failed the Creative Cloud Desktop

Hi Ned Murphy thanks for the help. I managed to solve the problem.

Creative Cloud Desktop Installation Error

While I mostly work off-line due to the nature of the material I work with, and needed to convert a PDF (produced by InDesign) back into InDesign format. Late last night I purchased the PDF2ID add-on, unaware that I also needed the CC Desktop in order to install it. This morning, I tried to install the Creative Cloud Desktop but the installation fails with an error code 1. Is there any way to install the PDF2ID app locally without using CC? If not, is there any way I can get a refund?
Thanks,
Dave

Securemail are you a Creative Cloud Member?
For your current error I would recommend completing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.
If you would like direct assistance with the process, and you are a Creative Cloud Member, then please contact our support team at http://adobe.ly/19llvMN.

Video keeps failing the harding test - working with stock. Can you help??!

I have made a music promo, unfortuantely i have had it back from MTV twice now as it keeps failing the harding test (to test to see if it triggers epilietic siezures).
I am working with stock from the prelinger archives, which - to be honest - has been a nightmare to work with for various reasons.
The wierd thing is, the test has failed twice, both on different areas. I edited the video after it failed the first time, then it failed on a totally un-related area on the second test, which the first test didn't pick up.
I am getting "luminance flashes" between 0.5 and 2.2. Is there a way I can filter these out in the edit rather than get the video sent back again? The "luminance flshes" can not even be made out to the naked eye. I have changed the problem areas, then it picks up something else once I send it to MTV again.
Clearly something is happening when I export the video and get it transferred to Digibeta (same file, same edit - just changed slightly), OR - something is happening in Final Cut pro when I export to DV tape which is making this happen.
£60 a time for a digibeta transfer is becomming quite expensive. Especially if I get it sent back again!

I am getting "luminance flashes" between 0.5 and 2.2.
What is this value?
The "luminance flshes" can not even be made out to the naked eye. I have changed the problem areas, then it picks up something else once I send it to MTV again.
A flash that cannot be seen by YOUR eye takes place at the field level and you are probably watching your video on a progressive monitor that cannot display fields.
A test that indicates you fialed should provide a precise timecode reference for each episode. If not, or if the failures move, their test is suspect.
Is there a way I can filter these out in the edit rather than get the video sent back again?
Without seeing your video, field by field, there's no way to really know where to send you for help. You do not seem to have the technical ability or facility to perform the quality assurance required by MTV. Their engineers should be able to offer some technical assistance or refer you to a good post production house that can cure your problems once and for all. However, it is a simple matter to apply color and luma correction at your current dub house when they do your transfer. They should be doing that for you anyway.
bogiesan

Hello, I wanted to know if the Creative Cloud Desktop also includes Adobe Acrobat

hello, I wanted to know if the Creative Cloud Desktop also includes Adobe Acrobat

Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html

The Browse in Bridge option in PS CC 2014 doesn't launch Bridge, but instead opens the window of the Creative Cloud desktop app instead. This behaviour is on both Mac and Windows.

I recently installed all the of CC 2014 applications and noticed that in Photoshop CC 2014, when I choose the "Browse in Bridge" menu option it doesn't launch Bridge at all. Instead it opens the Creative Cloud desktop application window instead. I have the latest version of Bridge installed as well. If I have Bridge running, the menu option also just opens the CC window and doesn't bring Bridge to the front either. I have PS installed on both a Mac (10.9.3) and Windows (8.1) and the behaviour is the same.

I only Run windows and my install of CC 2014 works correctly and launches Bridge CC. Bridge CC was also updated to launch CC 2014 and not CC 14.2.1.
Hers is my Photoshop CC 2014 help>System info... You may want to compare your windows systems CC 2014 info to it.
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 35170 MB
Memory available to Photoshop: 37118 MB
Memory used by Photoshop: 90 %
3D Multitone Printing: Disabled.
Touch Gestures: Disabled.
Windows 2x UI: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Huge
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1360, bottom=768, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="Quadro 4000/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.3311"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Quadro 4000/PCIe/SSE2"
glgpu[0].GLRendererID=1757
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20140429000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="Quadro 4000"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="333.11"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.0.1"
clgpu[0].CLBandwidth=7.49454e+010
clgpu[0].CLCompute=184.394
License Type: Subscription
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 465.2G, 143.7G free
C:\, 224.2G, 105.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2014/04/14-23:42:44   79.554120   79.554120
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdbePM.dll   PatchMatch 2014/04/23-10:46:55   79.554276   79.554276
   AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0
   AdobeOwl.dll   Adobe Owl 2014/03/05-14:49:37   5.0.33   79.552883
   AdobePDFL.dll   PDFL 2014/03/04-00:39:42   79.510482   79.510482
   AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399
   AdobeXMP.dll   Adobe XMP Core 2014/01/13-19:44:00   79.155772   79.155772
   AdobeXMPFiles.dll   Adobe XMP Files 2014/01/13-19:44:00   79.155772   79.155772
   AdobeXMPScript.dll   Adobe XMP Script 2014/01/13-19:44:00   79.155772   79.155772
   adobe_caps.dll   Adobe CAPS   8,0,0,7
   AGM.dll   AGM 2014/04/14-23:42:44   79.554120   79.554120
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   amtlib.dll   AMTLib (64 Bit)   8.0.0.45 BuildVersion: 8.0; BuildDate: Fri Mar 28 2014 20:28:30)   1.000000
   ARE.dll   ARE 2014/04/14-23:42:44   79.554120   79.554120
   AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013
   AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
   Bib.dll   BIB 2014/04/14-23:42:44   79.554120   79.554120
   BIBUtils.dll   BIBUtils 2014/04/14-23:42:44   79.554120   79.554120
   boost_date_time.dll   photoshopdva   8.0.0
   boost_signals.dll   photoshopdva   8.0.0
   boost_system.dll   photoshopdva   8.0.0
   boost_threads.dll   photoshopdva   8.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
   CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
   CoolType.dll   CoolType 2014/04/14-23:42:44   79.554120   79.554120
   dvaaudiodevice.dll   photoshopdva   8.0.0
   dvacore.dll   photoshopdva   8.0.0
   dvamarshal.dll   photoshopdva   8.0.0
   dvamediatypes.dll   photoshopdva   8.0.0
   dvametadata.dll   photoshopdva   8.0.0
   dvametadataapi.dll   photoshopdva   8.0.0
   dvametadataui.dll   photoshopdva   8.0.0
   dvaplayer.dll   photoshopdva   8.0.0
   dvatransport.dll   photoshopdva   8.0.0
   dvaui.dll   photoshopdva   8.0.0
   dvaunittesting.dll   photoshopdva   8.0.0
   dynamiclink.dll   photoshopdva   8.0.0
   ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519
   icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090
   icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090
   imslib.dll   IMSLib DLL   7.0.0.145
   JP2KLib.dll   JP2KLib 2014/03/12-08:53:44   79.252744   79.252744
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession   7.2.1.3399
   mediacoreif.dll   photoshopdva   8.0.0
   MPS.dll   MPS 2014/03/25-23:41:34   79.553444   79.553444
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC 2014   15.0
   Plugin.dll   Adobe Photoshop CC 2014   15.0
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.0.0.74
   PSArt.dll   Adobe Photoshop CC 2014   15.0
   PSViews.dll   Adobe Photoshop CC 2014   15.0
   SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519
   ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   VulcanControl.dll   Vulcan Application Control Library   5.0.0.82
   VulcanMessage5.dll   Vulcan Message Library   5.0.0.82
   WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   3D Studio 15.0 (2014.0.0 x001)
   Accented Edges 15.0
   Adaptive Wide Angle 15.0
   Angled Strokes 15.0
   Average 15.0 (2014.0.0 x001)
   Bas Relief 15.0
   BMP 15.0
   Camera Raw 8.5
   Camera Raw Filter 8.5
   Chalk & Charcoal 15.0
   Charcoal 15.0
   Chrome 15.0
   Cineon 15.0 (2014.0.0 x001)
   Clouds 15.0 (2014.0.0 x001)
   Collada 15.0 (2014.0.0 x001)
   Color Halftone 15.0
   Colored Pencil 15.0
   CompuServe GIF 15.0
   Conté Crayon 15.0
   Craquelure 15.0
   Crop and Straighten Photos 15.0 (2014.0.0 x001)
   Crop and Straighten Photos Filter 15.0
   Crosshatch 15.0
   Crystallize 15.0
   Cutout 15.0
   Dark Strokes 15.0
   De-Interlace 15.0
   Dicom 15.0
   Difference Clouds 15.0 (2014.0.0 x001)
   Diffuse Glow 15.0
   Displace 15.0
   Dry Brush 15.0
   Eazel Acquire 15.0 (2014.0.0 x001)
   Embed Watermark 4.0
   Entropy 15.0 (2014.0.0 x001)
   Export Color Lookup NO VERSION
   Extrude 15.0
   FastCore Routines 15.0 (2014.0.0 x001)
   Fibers 15.0
   Film Grain 15.0
   Filter Gallery 15.0
   Flash 3D 15.0 (2014.0.0 x001)
   Fresco 15.0
   Glass 15.0
   Glowing Edges 15.0
   Google Earth 4 15.0 (2014.0.0 x001)
   Grain 15.0
   Graphic Pen 15.0
   Halftone Pattern 15.0
   HDRMergeUI 15.0
   IFF Format 15.0
   Ink Outlines 15.0
   JPEG 2000 15.0
   Kurtosis 15.0 (2014.0.0 x001)
   Lens Blur 15.0
   Lens Correction 15.0
   Lens Flare 15.0
   Liquify 15.0
   Matlab Operation 15.0 (2014.0.0 x001)
   Maximum 15.0 (2014.0.0 x001)
   Mean 15.0 (2014.0.0 x001)
   Measurement Core 15.0 (2014.0.0 x001)
   Median 15.0 (2014.0.0 x001)
   Mezzotint 15.0
   Minimum 15.0 (2014.0.0 x001)
   MMXCore Routines 15.0 (2014.0.0 x001)
   Mosaic Tiles 15.0
   Multiprocessor Support 15.0 (2014.0.0 x001)
   Neon Glow 15.0
   Note Paper 15.0
   NTSC Colors 15.0 (2014.0.0 x001)
   Ocean Ripple 15.0
   OpenEXR 15.0
   Paint Daubs 15.0
   Palette Knife 15.0
   Patchwork 15.0
   Paths to Illustrator 15.0
   PCX 15.0 (2014.0.0 x001)
   Photocopy 15.0
   Photoshop 3D Engine 15.0 (2014.0.0 x001)
   Photoshop Touch 14.0
   Picture Package Filter 15.0 (2014.0.0 x001)
   Pinch 15.0
   Pixar 15.0 (2014.0.0 x001)
   Plaster 15.0
   Plastic Wrap 15.0
   PNG 15.0
   Pointillize 15.0
   Polar Coordinates 15.0
   Portable Bit Map 15.0 (2014.0.0 x001)
   Poster Edges 15.0
   Radial Blur 15.0
   Radiance 15.0 (2014.0.0 x001)
   Range 15.0 (2014.0.0 x001)
   Read Watermark 4.0
   Render Color Lookup Grid NO VERSION
   Reticulation 15.0
   Ripple 15.0
   Rough Pastels 15.0
   Save for Web 15.0
   ScriptingSupport 15.0
   Shake Reduction 15.0
   Shear 15.0
   Skewness 15.0 (2014.0.0 x001)
   Smart Blur 15.0
   Smudge Stick 15.0
   Solarize 15.0 (2014.0.0 x001)
   Spatter 15.0
   Spherize 15.0
   Sponge 15.0
   Sprayed Strokes 15.0
   Stained Glass 15.0
   Stamp 15.0
   Standard Deviation 15.0 (2014.0.0 x001)
   STL 15.0 (2014.0.0 x001)
   Sumi-e 15.0
   Summation 15.0 (2014.0.0 x001)
   Targa 15.0
   Texturizer 15.0
   Tiles 15.0
   Torn Edges 15.0
   Twirl 15.0
   Underpainting 15.0
   Vanishing Point 15.0
   Variance 15.0 (2014.0.0 x001)
   Water Paper 15.0
   Watercolor 15.0
   Wave 15.0
   Wavefront|OBJ 15.0 (2014.0.0 x001)
   WIA Support 15.0 (2014.0.0 x001)
   Wind 15.0
   Wireless Bitmap 15.0 (2014.0.0 x001)
   ZigZag 15.0
Optional and third party plug-ins:
   CUR (Windows Cursor) NO VERSION
   GREYCstoration NO VERSION
   ICO (Windows Icon) NO VERSION
   Reduce Noise 7.0.0.0
   ScriptListener 13.0
   StarFilter Pro 3 3.0.3.0
   SuperPNG 2.0
Plug-ins that failed to load: NONE
Flash:
   Adobe Kuler
Installed TWAIN devices: NONE

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)
Uninstalling and installing again - nothing change.

Hi slawek,
Please refer to the thread below where this issue has been discussed:
Error code 50
Regards,
Sheena

Why won't the Creative Cloud Desktop App Work??

I have been trying for 2 weeks to get Creative Cloud to update to the CC versions from CS6 versions. I've tried all the different methods I've found on the Forums. Deleted the OOBE directory, tried to download directly from the Download page. Nothing works! the CCDesktop app is just a blank page - i've deleted and reinstalled the app at least 15 times - still a blank window for the CC Desktop app. Does anyone have a workable solution? I am running a 2011 iMac 27' 3.1 GHZ i5 core with OS 10.9.1
Jim

I'm having the same really frustrating issue. Did the link below help you at all? It did nothing for me. This problem with the creative cloud desktop being blank happened as soon as I installed the latest update for it. Ever since then, it's been blank, and thus, worthless to me.

Does not complete processing of "Home" of the Creative Cloud desktop application

Someone know the way to fix the following issue?
After installed some Creative Cloud Software, I had uninstalled Adobe application manager manually and installed Creative Cloud desktop application manually. because automatic upgrade of creative cloud desktop application from adobe application manager does not work.
The creative cloud desktop application setup had been completed successfully. but, seems that it does not complete processing of displaying the history if I chose "Home". The progress Icon will stay in continuity. And any contents does not show on it.
Regards,

I'm posting this in a few threads to try to catch everyone having the problem.
The good news is that I found a way to fix this.
The bad news is that it involves uninstalling everything. (Note that reinstalling over the old installs won't cover it, I'd tried that one once too. You'll have to fully uninstall each program before redownloading/reinstalling.)
I spent many hours with tech support yesterday running through options unsuccessfully, and can very thoroughly assure you that uninstalling the desktop app, renaming any number of folders, and new user accounts all will not help you. From doing a lot of research on various similar problems, it appears that it's possible for this to spontaneously resolve within a couple of hours. If it doesn't, though, you're stuck with fixing it yourself.
The best theory I found was that it's caused by updating or installing a program without doing it through CC. If you've downloaded an installer and run that or clicked "Check for updates" in the help menu inside one of the other apps, this is you. Other people have noted that if you know which app you did this with, you can uninstall that one to fix it. If you have no idea, the simplest path is to just uninstall everything. You can try doing things one at a time, but you'll need to reboot every time the uninstaller tell you to do so and then see if it's fixed. (Personally, I got sick of that by the second time through.) I do remember clicking "Check for updates" right around the time this started for me, but I don't know which program it was in, just that I knew it would trigger the updates I knew existed but CC wasn't acknowledging.
I will also note that once I had everything uninstalled, I ran the Cleaner Tool and did a "Clean All". If you're going to or need to do that, make sure you've backed up all of your preferences, customizations, plugins, and so forth as needed.

Unable to download using the Creative Cloud desktop

When I try and download applications I get the following message: "Installation Failed. Unable to reach Adobe servers. Please check your internet connectivity, firewall setting, and then try again."
I am definitely connected to the internet and have disabled the firewall but still have them same issue. I have also uninstalled and reinstalled the creative cloud desktop.
Operating System: OS X 10.8.4
Any suggestions?

Hi Penny,
Welcome to the Community!
Please check the hosts file in your Mac and delete all the Adobe entries from the hosts file. Location is as follows:
Finder>> Go>> Go to folder>> /etc>> Hosts
Open the hosts file with Textedit and delete the Adobe entries (If available)
Once you have deleted the Adobe entries from the hosts file launch Adobe Creative cloud.
If the issue is still not resolved then please check http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for further troubleshooting.
Thanks!
Ankit

Anyone have constant freezes when the Creative Cloud Desktop App is running?

Having a rather odd issue. I'm on CC 2014 latest versions. Mac OSX 10.9.5. Mac Pro 5,1 (12 core x 2.93, 32GB RAM, Nvidia GTX 680).
Having total system freezes (no error messages or kernel panic) when the Creative Cloud Desktop App Manager is running on a wired Ethernet Internet connection. Strangely, I get no freezes if I use wifi for my internet connection. If quit the desktop app, the freezing stops, as well. It's definitely locking up due to contacting Adobes servers in the background,
I did notice lots of errors by the Creative Cloud Application manager in the console, but apparently they are benign when using wifi. I'm guessing there is some kind of network conflict at play here, but I have no idea what Creative Cloud is doing in the background when contacting Adobes servers repeatedly.
Anyone else seeing anything like this?
Using wifi is an okay workaround, but I'd rather be on gigabit Ethernet.

Hi Elba, Thank you for your time and effort in researching this. Unfortunately, the above method you describe is more than a little awkward. When one shows the Downloaded window, as you illustrate, that greys out all the individual categories. So, if I were looking for brushes, I'd have to check if I already had it by going to the downloaded window, then navigate back to brushes by first going to Featured or Recent, and then to Brushes, (even All Categories is not clickable, though it looks active). I'd also need to have a very, very good memory, or be going back and forth very often, with how close some brushes appear, and how similar their names are.
Instead, in a browser window, I go to my library from my adobe.com page, so I can see what brushes I have while the window where I can download brushes is open:
However, this still seems awkward to me. Adobe could grey out the icons to indicate they had already been downloaded, while still allowing them to be clickable and downloadable. I guess more code would be needed. I see examples of this every day in both Apple's app store, and Google's play store. For that matter, even the Adobe CC desktop app itself informs me of what Desktop Apps I have installed on each computer, and even whether they need to be updated. I guess, though, the situation for all of those is a bit different, not being quite so cloud-based.

Hello , I'm having failed the Creative Cloud Desktop installation ( error code 1 ) . can you help me?

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