Hello, I'm having some problems with caller ID

Hi
I've just got a blackberry pearl from a friend (which I love!!) but am having problems with the ID when I receive texts and calls. The text messages ID's come up as numbers (eg +447789*******) rather than the persons name. So I changed all the numbers in the contact list to show +44 at the beginning. And now when people call me its just coming up with numbers and not showing their names and the numbers are shown without +44 at the beginnging. Please can someone advise me how to stop this.The blackberry is about a year old and I've just starting using itHoping you can help.
JJS
(EDIT: Removed personal information )
Message Edited by Andy on 07-29-2009 07:04 AM

There could be any one of three solutions... Try these:
1. Make sure you set your own country code at Phone Dialer Screen > Options > Smart dialing.
Set your country code in this format: "+xx" where xx = your country code. Some countries have two or three digit Country Codes. Do not place the '+' in your contact's entry.
* In the US, set this Country Code as "+1", and place your loca area code in the proper box (this normally the default setting in a new BB).
2. At the same location, change the National Number Length to the number of digits for your country (since some countries will have less than 10 as set as the default in the BB). Find out the total digits, minus the country code. Do not place the '+' in your contact's entry.
* For example, some countries have a total number to 8 (plus 3 for country code). You would enter "8".
3. You may have "Content Protection" set on your Address Book.
Look at Options > Security > General Settings. Scroll down to Content Protection > Include Address Book = NO.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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