Hello, i purchase from the web adobe acrobat pro for win instead for Mac how i can change the order ? Thank you
I need to change my order but i don't understand how to contact acrobat in rodder to do this, Actually i've Acrobat pro for win but i need the one for Mac
Tks
Franz
If you purchased it from the Adobe Store on the web then you need to contact Adobe. If you purchased it from another party on the web then you need to contact that third party vendor.
Similar Messages
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hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes Greek letters) into PDF. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially Greek words are not accurately converted or even not converted. Please give me some suggestions to improve this issue. Regards
Hey quantum info,
Thank you for posting at Adobe forums. We would love to help you out.
Could you please let me know if you have tried converting other web pages to PDF and checked if the same issue persists.
How have you been trying to convert the web page to PDF?
Are you trying to convert to PDF directly via browsers or using "File > Create > PDF from Web Page" option in Acrobat.
Let me know more so that I can analyze where actually the issue persists.
Hope to hear from you.
Regards,
Anubha -
Hello, I have purchased a license of Adobe Acrobat Pro DC (Mac, Italian) but I can not install it.
Hello, I have purchased a license of Adobe Acrobat Pro DC (Mac, Italian) but I can not install it. Error: failed installation, installer has encountered an error that prevented the installation. Contact the software manufacturer for assistance.
Please post the file install.log that is located at "/var/log/install.log" to a site so that the forum members can have a look at the installer log.
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Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712
Hi Scott,
1. What is the version of Acrobat and Operating System?
2. Have you tried repairing the product? if not then Go to Help -> Repair Acrobat Installation.
Regards,
Anoop -
Hello, I have paid the application ADOBE PREMIERE PRO CC, in Creative Cloud still shows "buy", where is the problem?
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Adobe acrobat pro 9 WIN AOO IE invalid serial
Hi,
We have recently replaced all of our PC's in our office, and I have tried installing our copy of Adobe Acrobat Pro 9 WIN AOO Licence IE onto our new machines, using the serial number provided on our Software License Certificate.
We no longer have the CD in the office, but I did download the version found here: Download Acrobat products | 9, 8
However I keep getting the 'invalid serial key' response.
I spoke to Adobe support and was told they do not support Acrobat 9 anymore, and that I should try the forums.
Any one have any ideas?
Regards,
DonaleeThe download link that you have used is of retail version hence that is why you have the error, since it is volume licensing product, the download link , serial number are located in www.licensing.adobe.com .
The link Adobe Licensing Website | Serial numbers | Orders | Accounts has complete detail, still if you need help you may contact Adobe support whose link is at bottom of the mentioned document.
Regards
Rajshree -
Hello , how i can change the language to arabic in i tunes?
hello , how i can change the language to arabic in i tunes?
Hi mujabee1111,
Please uninstall the application from your machine and then use the link below to download the installer for the CS5 download in English language:
Download CS5 products
Regards,
Sheena -
I've just subscribed to Adobe Acrobat Pro, downloaded it to my MAC
I've just subscribed to Adobe Acrobat Pro, downloaded it to my MAC and every time I try to open a PDF it quits unexpectedly.
If by 11 you mean 11.0.0, I suggest that you update to 11.0.09 and try again.
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I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
Hi, I have upgraded from a windows computer to a MAC, how do I change the platform for my CS5, thanks
You don't. Platform swaps only apply to current versions. You need to buy at least the CS6 upgrade and make the switch.
Mylenium -
I cant open adobe acrobat pro after just paying for it and downloading it!!
I cant open adobe acrobat pro after just paying for it and downloading it!!
What is your operating system? Acrobat version?
What exactly happens when you try to open it? -
i have an apple id on my ipod & another for my macbook & iphone. how do i change the id for my ipod to match the one for my macbook & iphone?
To change the ID:
For iMessage, go to Settings>Messages>Send & Receive (Receive At in iOS 5), tap the ID sign out, sign back in using the other ID.
For FaceTime, do the same thing in Settings>Facetime.
For Purchasing, do this in Settings>iTunes & App Stores (Settings>Store in iOS 5).
For iCloud, you'll have to delete the account, create a new account with the other ID, and migrate your data to the new account. Before deleting the account, if you have any photos in photo stream that are not in your camera roll or backed up somewhere else save these to your camera roll or you will lose them. To do this, open the photo stream album in the thumbnail view, tap Edit, tap all the photos you want to save, tap Share, then tap Save to Camera Roll. Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. When prompted about what to do with the iCloud data, be sure to select Keep On iPod. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account. -
How I can change the ID user & Pass
on your iphone settings - app store - apple id - logout
on the web look at the link
http://support.apple.com/kb/he37 -
I have a MacBookPro6,2 and would like to connect an older Dell flatscreen, model L17BNS. I would welcome any information about the type of cable I need and any settings I might need to change, etc. Thank you for your time! I really appreciate the assistance. Kathy
According to:
http://en.community.dell.com/support-forums/desktop/f/3515/p/19351107/19767627.a spx#19767627
It has DVI ports. This means you are best to use an adapter that supports DVI. Note there is no audio that carries over DVI. What you need is a mini-Displayport to DVI adapter, and the proper DVI cable. Since Dell doesn't have the specs, you'll need to tell us if you have pins or holes, and how many are grouped. -
How i can change the arabic date and time mode to english date and time mode
how i can change the arabic date and time mode to english number mode
Settings app > General > International > Region format.
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