Hello. I tried backing up my 4th gen. iPod touch to the 10/21/2014 settings, but when I tried that, it backed me up to the June 2014 settings, even though I back my iPod up everyday. Is there anyway to back it up to the Oct. settings? Thank you.

If a restore to factory settings did not resolve the issue, it's a likely indicator of a hardware fault, meaning you'll need to or want to set up an appointment at your local Apple Store/Genius Bar.
iOS: Wi-Fi or Bluetooth settings grayed out or dim
B-rock

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Apple just charged my card for 90$ even though I redeemed a 100$ gift card, is there anyway to get a refund.

Apple just charged my card for 90$ even though I redeemed a 100$ gift card, is there anyway to get a refund.

What were you buying ? If you were gifting content or an amount then that will be taken from your credit card, an account's balance can't be used for gifting. Otherwise you can try contacting iTunes Support and see what they say : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I tried to delete a calendar event on my 4th gen ipod touch, and now I can't get the calendar back.

What do you mean? You can't delete the Calendar app.
Just how did you delete the event?

I have a 1st & 4th gen ipod shuffle. When I copy a playlist to the 1st gen it plays back correctly. The 4th gen plays back the same playlist alphabetically by artist. The copy by play order function makes no difference. Any suggestions?

I have a 1st & 4th gen Ipod shuffle. When I copy a playlist to the older shuffle it plays back in order. When I copy a playlist to the 4th gen shuffle it plays by alphabetically by artist. I used the copy by play order but with no change. Any suggestions?

This is crazy. What are those guys thinking. I would love to have my 2nd generation ipod shuffle back - it was so easy to use, so easy to operate, alas it was lost/stolen! There are 2 big disasterous (disaster to ease of use) changes in the ipod 4th generation. This particularly relates to podcasts. One is they only play in order by source/type of podcast. You cannot break out of that unless, you have someone to show you how to use the voice over which is not covered anywhere on the very thin manual or elsewhere. Secondly and just as bad but related also, you cannot line them up on your shuffle by date, preference, anything. ONLY apple will do this for you. I hate the thing and will return it today after visiting Apple 3 days in a row to try and get answers, trying to apply the answers and realizing beside the fact that some of the answers given were wrong, they were not going to lead to ease of use. Who said this was better? I was struggling with this (not knowing how to break out of one type of podcast) until i went to Apple and talked to about 4 people who knew less than i did about the shuffle. OUr family has just bought 2 new macbook pros for my son and wife. I have had my macbook for 4 years and love it. I had my ipod shuffle (2 gen) for the same time and loved it but now I don't trust Apple. Are they going to make changes just to make changes. Get some consumer advice, please not just from nerds who want more buttons but from everyday people.
A Bunch of wasted time, yfbolsen

HT1386 I just reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. Help!

reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano

Hi , i have a 4th gen ipod touch and it runs on 4.3.5 but it wont let me update it to 5.1.1! everytime i try to install it..it says "sorry your network timed out" and wont let me! i tried so many times and it still wont work.. what to do?

hi , i have a 4th gen ipod touch and it runs on 4.3.5 but it wont let me update it to 5.1.1! everytime i try to install it..it says "sorry your network timed out" and wont let me! i tried so many times and it still wont work.. what to do?

Disabling the computer's security software (firewall and antivirus) usually resolves that error.

My 4th Gen iPod Touch won't open up the apps I've downloaded. I've tried uninstalling and then reinstalling the app and it seems to only be a temporary fix. The reset and reboot didn't work either. Help would be appreciated.

My 4th Gen iPod Touch won't open up the apps I've downloaded. I've tried uninstalling and then reinstalling the app and it seems to only be a temporary fix. The reset and reboot didn't work either. Help would be appreciated.
In more specific terms. The apps that came on the iPod like the weather and maps and whatnot have been working flawlessly. It's just when I download an app and then disconnect from wifi it's almost like I'm on a timer until the app stops working. It acts like it wants to open, the screen flashes black then resets to the home pages. I've tried all of the basic fixes, rebooting, reseting, uninstalling then reinstalling. But like in my...long...question, the reinstalling option only seems to be a temporary fix. I just recently downloaded the 5.1.1 udate (I think that's what it was) does that have anything to do with it, or am I just derpy when it comes to iPods?

Try the other suggestions here:
iOS: Troubleshooting applications purchased from the App Store
Then try a restore.

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I am trying to download music on to my 4th gen Ipod touch but it keeps saying that It is unable to download song/ could not download at this time. Can anyone tell me how to download my music?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...

TS1456 My 4th Gen iPod Nano isn't displaying a "Use iTunes to restore" message, but iTunes is displaying a restore message when I connect it. I have original music that I can't back up on my iPod. Is there any way that I can fix the iPod without restoring

My 4th Gen iPod Nano isn't displaying a "Use iTunes to restore" message, but iTunes is displaying a restore message when I connect it. I have original music that I can't back up on my iPod. Is there any way that I can fix the iPod without restoring it?

It's not designed to work like this. When you sync, the iPod stores some information that basically says 'this iPod belongs to computer xyz'. Apple did this to prevent copyright issues (syncing someone else's music).
If you really want to do this, you'll have to at least tie both iTunes installations to the same account. Maybe have them sync with each other.

Since updating to iOS 6, my 4th gen iPod touch, and my 3rd gen iPad has sound in and out. Sometimes it's on, and then all of a sudden, no sound. I've tried everything from restarting to fully resetting each one starting fresh, but nothing. Please help.

Since updating to iOS 6, my 4th gen iPod touch, and my 3rd gen iPad has sound in and out. Sometimes it's on, and then all of a sudden, no sound. I've tried everything from restarting to fully resetting each one starting fresh, but nothing. Please help.

I have exactly the same problem. I have tried almost everything and I am nowhere near an Apple shop as I am working in Africa.
Did you manage to find a solution? Help please if possible. Regards Az

When synching my 4th gen ipod touch I get error msg saying ipod could not be backed up because session could not be started with the ipod. It only does synch steps 2-5. Do I have to restore it?

When synching by 4th gen ipod touch it skips the first step - backup-, does steps 2 through 5, then I get a message the ipod could not be backed up because a session could not be started with the ipod. How do I fix this? Do I have to restore my ipod? Will all my apps be erased?

You have to have an internet connection, either wireless or through a computer with iTunes. When you choose Software Update you can only update to the latest version for your iPod Touch, iOS 6.1.6

I have a 4th gen iPod touch that won't power up! I tried all the traditional stuff. I want to know how to tell if the battery is good. itunes see's the ipod in recovery mode. Tried dfu mode and did not work. Any ideas?

I have a 4th gen iPod touch that won't power up! I tried all the traditional stuff. I want to know how to tell if the battery is good. itunes see's the ipod in recovery mode. Tried dfu mode and did not work. Any ideas? I can hear the PC beep when plugging it in! I suspect a bad battery and trying to charge it ina wall charger made it hot!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
Apple Retail Store - Genius Bar

HT201210 I am trying to update a 4th gen ipod touch to version 6.0 but keep getting "connection cannot be made" errors. I am connected to internet. It is the first time i have updated/synced with my new laptop since getting it for xmas. my iphone has wor

HELP
Help needed to update a 4th gen ipod touch running version 4.3.5 (8L1) to the latest 6.0 version. When I connect and try to update i keep getting a box which states that a connection error occured and I cannot update.
I have been given a new laptop for xmas which runs on windows 8, and the new itunes version (which is in itself a hurdle as I am a technophobe!) and this is all becoming a bit fustrating.
I have connected, updated and synced my iphone successfully, but just hit a brick wall on the ipod. (which incidentally maybe where this laptop will end up!!)
Help if you can, but in laymans terms.......

Thank you for you input so far.....
I think we are getting nearer to the solution sort of!
Let me get this straight...... I have paid for content on itunes, bought the apple devicds in order to play said content, now I have to subscribe $25 for the privilage of playing MY library content on MY other devices. Which wasn't such an issue to do before the new and improved itunes version!!
Have I got that correct. I think I cannot associate my other iOS devices with my library because I am unwilling to pay further through the nose!!!??? or am I missing something?
Thanks
Frustrated even more now!!

My 4th gen iPod Touch will not turn on

Over the last two years, I've battled with inconsistent performance from my iPod Touch 32GB 4th Gen. At some point, I think it got overheated, and I believe that's when the battery issues started. Here's an in-depth look at the various problems...
1) The iPod will not turn on for weeks at a time. YES, I HAVE tried pressing the home button and wake button at the same time. Please do not suggest that I do that. When I plug it into either a USB port or my wall charger, the iPod will either A) not respond in 90% of cases or B) show the little charging symbol in the other 10%. If I unplug my iPod at this point, it shows the typical "Connect to charger" illustration. However, if I leave it connected to the wall, it will sit there, acting like it's charging, but never actually does. It never even gets to the Apple screen, and this often goes on for days. I have already tried "restore" mode in iTunes to no avail either.
2) The iPod will charge (after weeks off of the charger), but only for about 25-30 minutes. Once I get it to turn on, it will only charge to about 20% usually, and then I have to remove and re-insert the USB plug to get it to charge further. I cannot use the iPod during this charging time, as it will deplete the battery and put it back in the state from number 1 for weeks. In connection to this problem, my laptop (primary charging source) now makes the sound effect of a USB device being inserted and removed fairly often, even when no iPod is connected, and when the iPod is connected, the USB ports will randomly charge (or not charge) my iPod.
3) Even on full charge (that rare occasion), my battery life only lasts about an hour.
I don't have a Genius bar anywhere near here, and this iPod is at least 3 years old, so it's not worth pouring a lot of money into to repair or replace. Any solutions?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Sounds like at least a bad battery

My 4th Gen iPod Touch can not recognize my wifi

my 4th gen iPod does not want to recognize my wifi network. It sees it and even allows me to enter the password, but the circle just keeps spinning and never connects! It was working fine up until about 4 days ago. I have tried turning off and on, telling iPod to forget network and rejoining but it does not seem to work. The most frustrating part is that my wifes 4th gen works fine on the same network when she is sitting on the couch right beside me. Any suggestions would be appreciated!

- Reset the iPod. nothing is lost
reset iPod. Press and hold both the Sleep/Wake button and the Home
button for at least ten seconds, until the Apple logo appears
- Power off and then back on your router.
- Reset network settings: Settings>General>Reset>Reset Network Settings.
- iOS: Troubleshooting Wi-Fi networks and connections

Hello. I tried backing up my 4th gen. iPod touch to the 10/21/2014 settings, but when I tried that, it backed me up to the June 2014 settings, even though I back my iPod up everyday. Is there anyway to back it up to the Oct. settings? Thank you.

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