Hello I've forgotten my security questions and also forget what the alternative e-mail, please Create
Hello I've forgotten my security questions and also forget what the alternative e-mail, please Create
account security
Please call apple @ 1-800-694-7466
ask for the account security team
you may want to add a credit card to your iTunes account before calling; so they will have a way to verify your identity.
Peace, Clyde
Similar Messages
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Please help
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
i am trying to use my account to purchase but i forget my security questions and also i gave the wrong email address. What can i do?
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
I dont know my security questions and am unsure what the email address
If you can't figure out the email address, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95663) -
I cannot remember my security questions and I am not given the option to send to an alternate email address because I didn't have one set up at the time. How can I get past this point?
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
Dear Apple Support Team
I've purchased a new iPhone 5s and put my Apple ID on it for apps purchasing. But it required me to enter the answers for the security questions, however, I totally forgot the answers and tried many times with wrong answers. I tried to reset the security answers by sending to my alternative email but didn't receive any, even not showing in my Junk mails. Please send me the reset security answers email as i have $ 78 that can't be used. Nevertheless, I'm ready to answer and queries to guarantee that I'm the owner of the Apple account.
Your cooperation will be highly appreciated,
Essa Alkuwari
<Email Edited by Host>We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info).
If you aren't receiving the reset email to your rescue email address (an alternate email address is a different address/setting on your account) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
Please help me. I have tried for ages to purchase items.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100376) -
I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96610) -
I have forgotten my security questions and the email linked to these is no longer working. Is there another way I can change my security questions?
Click here and request assistance.
(75745) -
I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?
If you've been unsuccessful resetting your security questions by signing into your account at appleid.apple.com (manage my apple I'd) and the going to password and security, and have also tried contacting iTunes support and have not heard back then:
Call 1-800-APL-CARE and have the following info ready:
Your verifiable and active apple I'd username, the serial number of a device registered in your name, and some billing info currently associated with your account. -
I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?
You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
Try the link above. Try to find a phone number for your country, call and ask for account security. -
Forgotten my security questions and cannot purcahse any apps etc. solutions on internet with rescue e-mail don't work . Have been trying to resolve this issue for 3 days now
If you don't have a rescue email address (or you do but aren't the receiving the email to it) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I have forgotten my security questions and do not have access to my email, what do i do?
I have forgotten my security questions and do not have access to my email, what do i do?
PS this is my spare account but i desperately need the other one!Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
It's not possible to me calling apple support, because I'm not in usa now.Then find whatever number that you need for wherever you are - in this support article - and seek help here.
http://support.apple.com/kb/HT5699
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