Hello, in december 2014 a bouth photoshop elements and know, sinds i downloaded something else from adobe, i can't get on it any more, i have only a trial version and in 30 days i need to pay. How is this possibel?
Hello, in december 2014 a bouth photoshop elements and know, sinds I downloaded something else from adobe, I can't get on it any more, I have a trial version now and in 30 days I have to pay for it. How is this possible?
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation
Similar Messages
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Does anyone work here? Photoshop Elements 10 still not loading. No response from Adobe :(
This is the error message I get - in case anyone's interested. Adobe has to have the worst Customer service I've ever come across - because it's non existent.
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files (x...
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
Then
Adobe Photoshop Elements 10
[Main Instruction]
Adobe Photoshop Elements 10 has stopped working
[Content]
Windows is checking for a solution to the problem...
ThenJust giving a suggestion which might not work.
Try downloading Trial PSE6 and use your Serial to activate it. Not sure your activation is expired or not. In that case Adobe Customer Care can help you. -
I am sick of getting hacked..... This is the 3rd time my account has been hacked. This time it has only been for $30-40 but it is very alarming that it is getting hacked at all. I have changed my password agian to a random thing. Lets see how long I can stay hacked free this time. If this continues I may have to put a formal complaint in to Apple. And maybe only buy non-apple products....
EllenIt's most likely not you, no matter what they say. I have noticed a LOT of fraud with itunes, even with my own account. One time I caught them doing a database restore. I know this because my password automagically reverted back to an old one! I'm an IT guy who helped design DOD classified networks in the mid-pacific. I know security. The best protection for this is to NOT have a credit card listed in iTunes. Use iTunes cards ONLY. It's a pain, but until they step up, it's all you got.
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I hate newsstand. Get rid of it, but how?
you can't get rid of it, it's a preinstalled app and you can't delete it. You can hide certain preinstalled apps using Restrictions, but newsstand isn't one of them.
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I have tried to log into my apple account so I can download my songs onto my iPhone. It keeps telling me my apple id is disabled. I've tried resetting my password but that did not work. How can I fix this?
After resetting your password you might then need to log out of your account on your device by phone on your id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Only the free version of an App shoes up... How do I get the ugraded version back?
I bought the upgraded version of an app. When I got my ipad, I transfered all of my apps to my ipad via Icloud. Now on my Iphone and my Ipad I have only the free version and no more upgraded version. How do I get the paid version of the app back?
It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.
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In trying to download both photoshop Elements 12 and elements Premier which I just purchased it only gives prompts for Windows I am on a mac with a Maverick system. Do I need to download something else first and how, and do I download it only once or for each program? Thanks for any advice.. really techno-nerd
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download or re-install. " and then the button "Buy Now". When I hit the Buy Now button I am put in a field to buy Photoshop Elements 13, with no way to change to Elements 10. I do not want to go through the hassle of reinstalling etc. In fairness, it's been over a month since making the decision to buy. Still, I consider this a nightmare. Any ideas on how to buy the app I've got withou having to purchase a whole new one? Thanks.
If worse comes to worse, will I need to uninstall the trial if I buy a new version? Can I use part of it lime download assistant?Adobe does not sell older versions of their software. If you wish to purchase an older version you will have to find and take your chances with a third party vendor.
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I recently added photoshop elements 12 to my computer but can't get past the initial log in screen. It goes gray and spins. I have a current serial number and log in ID/password but still not working. Any thoughts?
Hello,
I recommend you contact AT&T's dedicated BB Support staff (call their front line, request escalation to BB Support) and have them check to be sure that your account with them is correctly configured for this device. Sometimes when switching devices things don't fully automatically move behind the scenes, and only they (ATT) can validate that.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?
If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.
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I had to reload windows and I have lost my Adobe Photoshop Elements 12 & Adobe Premiere Elements, I have the original online PO can I still download fthis software from Adobe and how?
stepheng
Do you have the purchased serial number? What computer operating system?
If you purchased from Adobe direct, you can get download installation files from "My Orders" at the Adobe web site under your Adobe ID and Password (http://www.adobe.com).
Alternatively, you can use the following Adobe document with links to the downloads....
Other downloads
Also, from the following web site as a tryout into which you insert your purchased serial number during installation
Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
To avoid Access Denied message, follow carefully the web site's "Note: Very Important Instructions".
Just in case note...make sure installation files are for your computer operating system 32 vs 64 bit. Two files (.exe and .7z)
Any questions or need clarification, please do not hesitate to ask.
Please let us know the outcome as your schedule permits.
Thank you.
ATR -
Of all the days, I need email to work. This could cost me in a big way! When will Apple tell us.
Of all the days, I need email to work. This could cost me in a big way! When will Apple tell us.
There is no charge to use iCloud. It is free.
You may have optionally chosen to pay $40 to upgrade the storage space in your iCloud account, but that charge is not to use iCloud itself - just to upgrade the storage.
MobileMe never had any guarantees either - even at $100 a year. I guess you never read the Terms of Service you agreed to when signing up? -
Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numbers from the set I received?
yes, that's exactly what you should do,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Photoshop elements won't switch to the editor workspace from the organizer.
I can't edit more than one photograph per session when using Photoshop Elements 10.
When I first open up the organizer, I can select a photograph for editing and send it to the editing workspace.
However, when I try to edit a second photograph in the session, the editing workspace won't load. Even if I try closing Photoshop Elements altogether and reopening it, the editing workspace still won't load.
The only way to get the editing workspace to load again is to shut down my computer completely.
This has only started recently, and I am unaware of doing anything to cause this problem.
Has anybody come across this problem and how did they solve it?Try making a direct shortcut for the Organizer and Editor. You can then launch the programs directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.
On Windows, Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
Then click Next; then click Finish
To launch, try right-clicking on the new desktop icons and choose “Run As Administrator” which often improves stability.
Then make a direct shortcut for the Editor in a similar manner.
On Windows, Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files(x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"
Then click Next; then click Finish
N.B. navigate to Program Files on 32 bit systems. -
I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it? It makes me nervous , as it demands serial number, but e-mail i've got from Adobe doesn't contain any serial number or invitation or something like that.
Vetscheriascha to validate the software you will want to resolve the connection error between the computer and our activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.
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