Hello my question is why do i get a error message now that I have done alot of updating of my system it old, but I got it back up and running Itunes was working fine until in an update of the system files then Itunes can't burn the play lists to the
Hello
I recently had to reinstall my software for a
dell computer a dell latitude d 830, then after installing all of my software and such including itunes the player did well even record to disks with no problems now that my system has done alot of updating of system files....now the itunes does not burn to my cd...error message 2131 this time ..this has occurred several times on this sytem and and as well as other system this one has window vista 64 bit home prem. why is the itunes not working to burn my disks
it worked fine before the updates to the system and the itunes software is up dated as well...can someone suggest something
thanks for your time in this matter
sadeyesjlee
I recently had to reinstall my software for a
dell computer a dell latitude d 830, then after installing all of my software and such including itunes the player did well even record to disks with no problems now that my system has done alot of updating of system files....now the itunes does not burn to my cd...error message 2131 this time
The 2131 usually indicates firmware needs to be updated on a drive.
Head to your drivers and downloads page for your latitude at Dell, and check for updates to your firmware for your optical drives. If you're behind and you update, does that clear up the 2131?
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Thank you for the details of the issue you are experiencing with updating iTunes. You may want try downloading the latest iTunes update directly from the Apple site. When you are installing it, be sure you are logged in as an administrator:
iTunes - Download
http://www.apple.com/itunes/download/
If you continue to see the same error, I recommend the steps in the following article:
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http://support.apple.com/kb/TS1609
Thank you for using Apple Support Communities.
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