Hello The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try t
hello
The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try to open it is no use. OS Y 10.10.2 (14C1514)
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Restart the computer. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. Any custom stationery that you created may be lost. Ask for instructions if you want to preserve that data. You can then delete the folder you moved and close the Finder window.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
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Application Basics
Name
Firefox
Version
10.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.1) Gecko/20100101 Firefox/10.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
BitTorrentControl_v12 Community Toolbar
3.15.1.0
true
{b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14}
ShopAtHome.com Toolbar
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true
[email protected]
AVG Security Toolbar
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avg@toolbar
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
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browser.startup.homepage
http://www.yahoo.com/?ilc=1
browser.startup.homepage_override.buildID
20120208060813
browser.startup.homepage_override.mstone
rv:10.0.1
extensions.lastAppVersion
10.0.1
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
gfx.blacklist.layers.direct3d9
2
gfx.blacklist.layers.opengl
2
gfx.blacklist.suggested-driver-version
10.6
gfx.blacklist.webgl.angle
2
gfx.blacklist.webgl.msaa
2
gfx.blacklist.webgl.opengl
2
keyword.URL
http://search.conduit.com/ResultsExt.aspx?ctid=CT3225826&SearchSource=2&q=
network.cookie.prefsMigrated
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network.http.max-connections
32
network.http.max-connections-per-server
8
network.http.max-persistent-connections-per-server
4
network.http.pipelining
true
network.http.pipelining.maxrequests
8
network.http.proxy.pipelining
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network.http.request.max-start-delay
0
places.database.lastMaintenance
1346254886
places.history.expiration.transient_current_max_pages
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plugin.expose_full_path
true
privacy.sanitize.migrateFx3Prefs
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security.warn_viewing_mixed
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Adapter Description
ATI Mobility Radeon HD 4250
Vendor ID
1002
Device ID
9712
Adapter RAM
256
Adapter Drivers
atiu9p64 atiuxp64 atiuxp64 atiu9pag atiuxpag atiuxpag atiumdva atiumd6a atitmm64
Driver Version
8.713.3.0
Driver Date
3-29-2010
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Unknown
Adapter Drivers (GPU #2)
Unknown
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