Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

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I recently updated a friends iPhone 3 to I cloud , however some contacts have disappeared. These seem to be the ones that were added onto her phone and not her sim. As I have done a sim import. This is the first time she has ever done a back up and sync.

I recently updated a friends iPhone 3 to I cloud , however some contacts have disappeared. These seem to be the ones that were added onto her phone and not her sim. As I have done a sim import. This is the first time she has ever done a back up and sync.

This information will explain it:
http://support.apple.com/kb/HT1495
Hope this helps

I have a new Macbook Air and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on. The computer is not hot.Any ideas on how I can fix this please ?

I have a new Macbook Air, 6 months old, and for the last few days the fan had run continuously, this is the first time it has ever run, and now it won't stop, the fan starts up as soon as I turn it on and the computer seems to running more slowy.The computer is not hot but I am worried it may burn out,.Any ideas on how I can fix this please ?

Hello dwb,
Here is the screen shot, just the top half, there are another 10 pages, but I guess this should enough for you to have an idea of waht is going on, bit small I am afraid. No, I don't have any apps setup to run when I open my computer, the kernel, varies between 290 and 305 per cent ish.
Would that PRAM thing help ? I think it may be the computer itself, well something inside, as this the first time that the fan has ever started running since I have this computer, even when I have 3 or 4 apps running.
Thank you again for your advice,
Regard,
Beauty of Bath

HT201272 I am trying to down load a movie from Itunes on my ipad but as the download is complete an error msg appears stating download error. I've tried downloading 4 times and the same message. What could be wrong?

I am trying to down load a movie from Itunes on my ipad but as the download is complete an error msg appears stating download error. I've tried downloading 4 times and the same message. What could be wrong?

Hello VernonMartin,
Thanks for the question, and welcome to Apple Support Communities.
If the error includes a specific code, you can cross reference with these articles:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

I'm trying to download a movie, but I keep getting message error that I have no more room and that I must delete some photos or videos in order to download more movies. How do I delete the videos in order to order more?

I'm trying to purchase and download a movie, but I keep getting message error that I have no space. The error states that I must delete some photos or videos in order to download. I've gone to iPod then edit and deleted some videos, but I'm still getting the message. What is the correct way to delete the videos and should they still be there.

They wont still be there if you delete them,but if you have those same photos on the main computer.

Recently I downloaded photos from an sd card. When the download was complete all photos were loaded in a random fashion completely out of order.This is the first time it has ever happened this way. downloaded same card to iPhoto and all photos were in ord

Recently I downloaded photos from an sd card. When the download was complete all photos were loaded in a random fashion completely out of order.This is the first time it has ever happened this way. downloaded same card to iPhoto and all photos were in order. Help needed. Am working on a job that needs immediate attention and HDR images out of order are impossible to deal with.

Thanks for your help. The out of numerical order comes before the actual import begins. It happens when first uploaded to Lightroom and prior selection of of photos to imported to the catalog.

I tried to download the latest upgrade to iOS 8 on my iPad. Message said that I did not have enough space. I bought 20 G more storage and it still will not download. How do I download iOS8.

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You delete content from the iPad and/or update it from iTunes on a computer.
iCloud space is separate from that on the device.
(114762)

HT201210 I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help

I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help

Hello Sam-marchesi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario

Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

First we need to check , whether the LAN settings is set to detect settings Automatically or not.
Follow below steps .
1)Open Control Panel and then click on the option "Network and Internet" .
2)Click on Internet options, click on 'Connections' tab.
3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
5)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.
Then launch Premiere Elements 12 and try to sign in.
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My CC update keeps failing on error code 205. I have retried several times and it keeps going to error. I have tried to uninstall CC but I get error that previous update is still running.

My CC update keeps failing on error code 205. I have retried several times and it keeps going to error. I have tried to uninstall CC but I get error that previous update is still running.:

Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools

My iPad is connected to my computer, but it still will not download newly purchased apps. It is prompted me to connect to itunes or use a wifi setting (which I do nto currently have). What can I do?

My iPad is connected to my computer, but it still will not download newly purchased apps. It is prompted me to connect to itunes or use a wifi setting (which I do nto currently have). What can I do?

My iPad is connected to my computer, but it still will not download newly purchased apps.
Launch iTunes with the iPad connected to your computer.
Select the iPad under Devices in the source list left side of the iTunes window.
Select the Summary tab from the menu.
Deselect: Sync with this iPad over Wi-Fi
Quit then relaunch iTunes.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

TS3212 It still will not download when I enter Run even after I have added the site and turned OFF all Pop-Up Blockers!

Trying to Install Itunes to a new Desktop Computer so I can Sync My Library back in. It goes into a Loop when I Enter Run. I have added itunes.com to Safe websites and that did n't work now I havw Turnedd OFF all Pop-up Blockers and it still will not work! I own an iPad 2 & an iPhone 4S so I need to get my iTunes back!!

Sorry for the typos, I hope my message still gets across!

I want to back up an IMAP account via POP3 in Thunderbird but it will not download old emails that are still on the server. How can I do this?

I wand to use Thunderbird to back up and purge old emails from an account via POP3. This account is accessed by other users using IMAP on their computers and phones.
I want to archive and purge old messages from the server using Thunderbird. But, it will not download messages that apparently are marked as read on the server via IMAP.

Pop mail accounts must be set up to 'leave messages on the server'.
check this before using.
* Tools > Account Settings > Server Settings for the mail account
or
* menu icon > Options > Account Settings > Server Settings for the mail account
select: 'leave messages on the server'
optional: select: 'for at most xx days' this will delete anything older than specified number of days select 'Until I delete them' when you delete an email it will be deleted off the server.
click on Ok to save settings.
Pop mail accounts only look at Inbox and download whatever has not been previously downloaded regardless of whether it has been read or not. They cannot access nor download from any other folder on the server.
If you wanted to download emails in other fodlers, you would have to move emails into the Inbox in order to download them and this may not be very practical in your situation.
What you can do is synchronize your IMAP folders to get a copy downloaded to your IMAP mail account.
Then go into 'offline' mode to stop any further synchronizing as synchronized folders do get updated.
MozBackup tool could now be used to backup the Profile as synchronising created mbox files which contain emails.
You can also do the following to get a copy outside of the IMAP mail account:
Create the same folders in 'Local Folders'.
Then right click on email and 'copy to' and select Local Folders and the folder you require.
Putting a copy in Local Folders means these emails are also on your computer and they are not influenced by anything you do in the IMAP folders.
You would need to backup emails in these folders.
See info:
* http://kb.mozillazine.org/IMAP_backup
MozBackup:
* http://mozbackup.jasnapaka.com/
ImportExporttool:
* https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

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Downloaded Flash Player yet it still will not work.

I have downloaded and installed the latest flash player onto my brand new macbook air, yet it still will not allow me to use flash player. When i go to say watch a video on youtube it says that I do not have the latest version of flash player and will not allow me to watch videos because of this. I have tried all the trouble shooting pages and I still do not understand and cannot get it to work. Please please help, this is infuriating.

What version does it tell you that you have installed at http://helpx.adobe.com/flash-player.html ?

Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

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