Hello..when i plugged my iphone into my mac to download some music i got the message "this computer is no longer authorized to play purchased items...." but I cant remember the password associated with my itunes acct..it just keeps going around in circles

im getting a message saying my mac is not authorized to play purchased items...but i cant remember the password associated with my itunes acct...help someone?

https://iforgot.apple.com/

Similar Messages

  • Trying to sync my iPod with iTunes and I am getting this message:"This computer is no longer authorized to play purchased items that are on the ipod"...  I have deauthorized and reauthorized the account and still getting the same error.

    Trying to sync my iPod with iTunes and I am getting this message:"This computer is no longer authorized to play purchased items that are on the ipod"...  I have deauthorized and reauthorized the account and still getting the same error.  I have read and followed the instructions in the support article TS1389.  I do NOT have an SC info folder at /Users/Shared/ directory to delete.
    I just installed Lion yesterday, and am running iTunes 10.4.   First attempt to sync since upgrade.
    Thanks
    Dan

    Yup,
    Me too...this is stupid, stupid, stupid. Just purchased my 200 (ish) mac and now I am told that my new Mac Book pro is not "authorized".
    Which if my 200 macs are authorized. Can someone please tell me???
    I "deauthorized" my old MBP and still told I cannot use my iPhone with iTunes.
    Interesting that my old $2500 MBP, my new $3000 MBP and my $500 iPhone all cannot work cuz of some pinhead's decision to use this assorization process.
    Yes I am very, very, very mad.

  • I'm getting this error message  "This computer is no longer authorized to play purchased items that are on the iPod '___'s iPod.' Would you like to authorize this computer for items purchased from the iTunes Store?" I have authorized the computer.

    I just purchased songs on itunes, I can play them on my windows 7, but when I try to sync the ipod, I get the error "This computer is no longer authorized to play purchased items on "Stephanie's ipod" Would you like to authorize this computer for purchases from the itunes store.  When I authorize it, it says it is already authorized. Then the process starts all over again. Help.

    You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
    If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

  • This computer is no longer authorized to play purchased items that are on the iPhone. Would you like to authorize this computer for items purchased from the iTunes Store?

    My itunes on my iMac for the passed few weeks now keeps on comming with the message "This computer is no longer authorized to play purchased items that are on the iPhone. Would you like to authorize this computer for items purchased from the iTunes Store?"
    or "This computer is no longer authorized to play purchased items that are on the iPad. Would you like to authorize this computer for items purchased from the iTunes Store?"
    This while everything was working fine.
    Please advise what I can do with this message.
    When I press autorize, it comes up with a unknow appleID. When I use apple ID's that work - it comes with the message that the computer is autorized. but then the autorization message comes back.

    You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
    If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

  • This computer is no longer Authorized to play purchased items that are on the iPhone

    I just moved all my files from my old PowerBook Pro to my new PowerBook Pro which came with Lion pre-installed.  Everything has worked fine except that when I try to sync my iPhone to my Power Book, I get a popup box saying that "This computer is no longer authorized to play purchased items that are on the iPhone.  Would you like to authorize the computer for items purchased from the iTunes Store?"  It also warns me that if I do not authorize this computer, 132 items will be removed from the iPhone.  When I tell it to authorize, it then tells me that the computer is already authorized, and then I get the same message again.  I have tried deauthorizing my new computer, then try syncing again.  I tell it to authorize, it tells me that authorization was successful.  Then I get the same popup and message telling me that this computer is no longer authorized.  I have deauthorized the old computer.
    Would appreciate any suggestions you might have.
    Thank you,
    PLH

    Yup,
    Me too...this is stupid, stupid, stupid. Just purchased my 200 (ish) mac and now I am told that my new Mac Book pro is not "authorized".
    Which if my 200 macs are authorized. Can someone please tell me???
    I "deauthorized" my old MBP and still told I cannot use my iPhone with iTunes.
    Interesting that my old $2500 MBP, my new $3000 MBP and my $500 iPhone all cannot work cuz of some pinhead's decision to use this assorization process.
    Yes I am very, very, very mad.

  • I am trying to sync my iPad to my computer.  When I do,  I am told that "This computer is no longer authorized to play purchased items that are on the iPad"

    I am trying to sync my iPad to my computer.  When I do, using either WiFi or USB connection, I receive the following message: "This computer is no longer authorized to play purchased items that are on the iPad "XXX".  Would you like to authorize this computer for items purchased from the iTunes Store?" I have deauthorized and reauthorized repeatedly, and even trashed the SC folder, but the symptom continues.  I am using OS 10.9.3. iOS 7.1.1, and iTunes 11.2.2. Suggestions/solutions would be welcome!

    A link in the article that Texas Mac Man provided has several troubleshooting steps for "repeated requests for authorization":
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    Take a look to see if any of those steps will clear up you issue.
    Cheers,
    GB

  • TS1389 This computer is no longer authorized to play purchased items that are on the iPod “Mac0217’s iPod”. Would you like to authorize this computer for items purchased from the iTunes Store?

    This computer is no longer authorized to play purchased items that are on the iPod “Mac0217’s iPod”. Would you like to authorize this computer for items purchased from the iTunes Store?
    If you do not authorize this computer, 117 songs, including “Der Kommissar”, will be removed from the iPod.
    I have authorized the computer but keeps giving me the message above.
    I recently had my mother board replaced but my hard drive was spared.  Ever since the replaced mother board I been getting this message.

    You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
    If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

  • I got a new PC. I was able to back up the old one and dowloaded my iTunes library. I keep getting a message that says: This computer is no longer authorized to play purchased items that are on this iPod."  It asks me to authorize, which I have done 20 ti

    My old PC died and I got a new one.  I was able to back up the old PC and downloaded my iTunes library on the new PC.  I keep getting  a message saying: "This computer is no longer authorized to play purchased items that are on this iPod.  Would you like to authorize this computer for the items purchased from the iTunes store?"   I have authorized the new PC, but it continues to ask me over and over, and if I authorize it again, it tells me I already authorized.  So frustrating!  I deactivated the old PC and activated the new one.
    Also, I purchased a song from iTunes store and while it shows in my library on the PC, it won't download to the iPod.  Why won't the new song download to the iPod?
    Any ideas. suggestions?

    Well Authorize the Computer...........

  • Computer is no longer authorized to play purchased items on your iPhone

    I am all of a sudden getting an alert "this computer is no longer authorized to play purchased items that are on the iPhone “Bob's iPhone 5”. Would you like to authorize this computer...?" 
    No changes or deauthorization were done to Mac before this alert. Worked fine this morning. 
    When I try to reauthorize it tells me I already am authorized, and then cycles back to the alert window telling me I am not authorized.  Same for my iPhone 5 and my iPad.
    Any thoughts?

    Hey there,
    You discussion came up in a search for the same error message that milepost included in the start of this thread.
    I have the same error message across multiple devices that my family uses.   It is intermittent and once I put my password in for the account it comes up with a window that says something to the effect that all 5 of 5 computers have been authorized for this account - but it seems to carry on after that.
    I just wanted to add that I am seeing a similar message and do not recall anything that has changed to cause it.  We are a multi iOS family but so I just wanted to confirm that the limit of 5 refers to computers - not to the number of iOS devices that may be managed on the computers - is that correct?

  • HT2305 Hi!  I am trying to update my ipad 4 but it says I need an updated itunes and I just keep going around in circles.  Can anyone help?

    I am trying to update my first generation ipad and I keep going in circles.  Can anyone offer a suggestion?

    First gen iPad or 4th gen iPad?
    first gen iPads max out at iOS 5.1.1
    If your 4th gen says you need an updated iTunes then it's talking about the iTunes on your comptuer. For iOS7 you need at least iTunes 11

  • When I try to sync my IPHONE4s with My Itunes I get the following:  This computer is no longer authorized for apps that are installed on the IPHONE.  How do I authorize app "VZ Contact Transfer"?

    When I try to authorize the computer it says that it already is.  I say OK, and it goes around and asks the same question.  Not sure what to do.  Can you help?

    The -50 error is documented in this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Here is a synopsis:
    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • TS1389 I have done all the above but I still can't get Quicktime to play a HD movie I purchased on itunes.  I get error message "This computer could not be authorized to play [movie title]"

    I have looked extensively online but can't find an answer yet.
    I also tried playing the HD movie in VCL Media Player.  I select the movie in finder, right-click to Open With VCL. Window opens with Library menu on left and first item in the menu is Playlist.  HD movie is listed in the playlist.  I select Play and counter at bottom of window starts counting as if movie is playing but nothing else happens.
    Help greatly appreciated.

    Tried some more movies in my library and it seems that all movies purchased in the iTunes Stores UK with my iTunes UK account wont play in Quicktime (or VCL media player).  These movies will play in itunes.
    This is cleary a DRM issue but don't I have the same legal rights to play my movies regardless of which iTunes store I  purchased from?

  • When I plug my iPhone into my mac it says no camera found. But i still have pictures but i cannot view them.

    If anybody can help me with this please help. I need some pictures that are on my phone please help.
                                                          Thanks again,
                                                                               Alec         

    See here: http://support.apple.com/kb/HT4083
    You should be able to transfer them again with whatever camera photo program you have on your computer. I use Picasa 3 to manually select my photos for transfer.

  • Error message - "This computer is no longer authorized for apps installed on iphone"

    I started getting this message a couple of weeks ago.  I get it everytime i start itunes and try to sync with my iphone.  The computer is authorized.  After I resubmit my password, itunes tells me that the computer is already authorized and to continue.  The frustration is that if I am not connected to the internet, itunes will erase apps/podcasts from my iphone.  :-(   Any ideas?
    Thanks.

    Follow the directions here:
    http://support.apple.com/kb/TS1389

  • HT1386 Hello, When trying to sync, I get the following message.  This computer is no longer authorized for apps that are installed on the iPhone "Terri George's iPhone". Would you like to authorize this computer for items purchased from the iTunes Store?

    while trying to sync with my iphone I recieve the message: This computer is no longer authorized for apps that are installed on the iPhone “Terri George’s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store?  When I put in my password and hit authorize, I get a message telling me there was an unknown error (-50).  Would love to sync today.  Any help would be appreciated.

    The -50 error is documented in this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Here is a synopsis:
    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

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