Help! 3month old Macbook Air is running sooooo slow

I have always had and loved Apple products, so when I wanted a new laptop, straight to the apple store it was. I did my research beforehand and consulted with the sales person and concluded that a basic macbook air should more than suit my needs. I use the computer daily at work to sort through multiple email accounts, look at spreadsheets, docs, etc, and store personal photos (I'm not a photographer or anything and my library is not excessive). I've had the computer since November and it is already running unbearably slow! Browsing the internet is awful and time consuming. I have only downloaded necessary and authentic software (such as microsoft office, some installers for adobe and random scanners at work) nothing sketchy or illegal. Why is a brand new computer sucking sooo bad? I've checked and made sure I don't have any malware or viruses, I'm left seriously questioning my apple loyalty. Any ideas?

Take it back to the Apple Store and make them fix it. See if they'll put Mavericks back/on it. There have been slowdown issues with Yosemite.

Similar Messages

  • Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

    Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

    You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
    So the first piece of advice is to make sure you have a back up of everything.
    You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
    Here's the link for the US.  http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    As for MS Office, you will need the original disk that it came on to reinstall it.

  • My macbook air is running very slow

    Gday @Lexchellings
    Would love to hear your opinion.
    Hardware Information:
        MacBook Air (13-inch, Mid 2011)
        MacBook Air - model: MacBookAir4,2
        1 1.7 GHz Intel Core i5 CPU: 2 cores
        4 GB RAM
    Video Information:
        Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
        Mac OS X 10.7.5 (11G63) - Uptime: 2 days 2:31:27
    Disk Information:
        APPLE SSD SM128C disk0 : (121.33 GB)
            disk0s1 (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 120.47 GB (33.1 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
        Apple Inc. FaceTime Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Internal Memory Card Reader
    FireWire Information:
    Thunderbolt Information:
        Apple, Inc. MacBook Air
    Configuration files:
        /etc/hosts - Count: 16
    Kernel Extensions:
        at.obdev.nke.LittleSnitch    (4052 - SDK 10.8)
    Launch Daemons:
        [System]    at.obdev.littlesnitchd.plist 3rd-Party support link
        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.adobe.SwitchBoard.plist 3rd-Party support link
        [System]    com.google.keystone.daemon.plist 3rd-Party support link
        [System]    com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
        [System]    com.wdc.WDDMservice.plist 3rd-Party support link
        [System]    com.WesternDigital.WDSmartWareD.plist 3rd-Party support link
    Launch Agents:
        [System]    at.obdev.LittleSnitchUIAgent.plist 3rd-Party support link
        [System]    com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
        [System]    com.adobe.CS5ServiceManager.plist 3rd-Party support link
        [System]    com.google.keystone.agent.plist 3rd-Party support link
        [System]    com.sierrawireless.SwitchTool.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
        [not loaded]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [not loaded]    com.divx.agent.postinstall.plist 3rd-Party support link
        [not loaded]    com.facebook.videochat.[redacted].plist 3rd-Party support link
        [not loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
        [not loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
        [not loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
        [not loaded]    com.spotify.webhelper.plist 3rd-Party support link
    User Login Items:
        iTunesHelper
        uTorrent
        Google Drive
        Matrox PowerDesk
        Safari
        Dropbox
        Spotify
        AdobeResourceSynchronizer
        Google Chrome
    Internet Plug-ins:
        o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
        OVSHelper: Version: 1.1 3rd-Party support link
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
        FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        DivXBrowserPlugin: Version: 2.2 3rd-Party support link
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
        Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        QuickTime Plugin: Version: 7.7.1
        googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
        SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 3rd-Party support link
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Safari Extensions:
        Tab Reloader: Version: 1.0
        DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
        Twitter for Safari: Version: 1.02
    Audio Plug-ins:
        iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    3rd Party Preference Panes:
        3ivx MPEG-4  3rd-Party support link
        DivX  3rd-Party support link
        Flash Player  3rd-Party support link
        Growl  3rd-Party support link
    Old Applications:
        None
    Time Machine:
        Time Machine not configured!
    Top Processes by CPU:
             3%    WindowServer
             3%    Finder
             3%    EtreCheck
             2%    mds
             0%    Dropbox
    Top Processes by Memory:
        143 MB    Finder
        41 MB    WindowServer
        31 MB    EtreCheck
        29 MB    Dock
        29 MB    mds
    Virtual Memory Information:
        2.18 GB    Free RAM
        597 MB    Active RAM
        197 MB    Inactive RAM
        1.04 GB    Wired RAM
        53.54 GB    Page-ins
        29.16 GB    Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
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"$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps Model; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^EO]|x([^8]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm POST; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/s/^.*://p' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;/Apple|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm Heat; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; o=; fdesetup status | grep -q On && o=On; Ps FileVault; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel log"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; bi=`egrep '\.(kext|xpc)/(Contents/)?Info.plist$' <<< "$sys" | while read i; do [[ -f "$i" ]] && BI "$i"; done`; o=`kextstat -kl | grep -Fv "$bi" | cut -c53- | cut -d\< -f1`; Pm "Kernel extensions"; li=`egrep 'Launch[AD].+\.plist$' <<< "$sys"`; jl=`while read f; do [[ -f $f ]] && $PB\ :Label $f; done <<< "$li"`$'\n'"$bi"; R && o=`LC "$jl" sudo`; Pm Daemons; o=`LC "$jl"`; Pm Agents; o=`for d in {/,}L*/Lau*; do M; done | grep -Fv "$li" | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do i="$d"/Info.plist; [[ -f "$i" ]] || continue; ID=$(BI "$i") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=; defaults read /Library/Preferences/com.apple.alf globalstate | grep -q 0 || o=On; Ps Firewall; o=`scutil --proxy | egrep 'Prox.+: [^0]'`; Pm Proxies; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm TCP/IP; [[ "$I" =~ [AW]i ]] && { o=`/S*/*/P*/*/*/*/*/airport -I | awk '/lR/{print $2}'`; o=$((o<=-87?o:0)); Ps RSSI; }; R && o=`sudo profiles -P | grep : | wc -l`; Ps Profiles; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc hosts <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "App check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find .??* -path .Trash -prune -o -type d -name *.app -print -prune`; Pm "Hidden apps"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font issues"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps UID; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
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  • My MacBook Air is running very slow...there is an 8sec delay for everything!!  help!

    Everytime I click on something or am typing there is at least an 8 second delay!!  It's aweful....

    Everytime I click on something or am typing there is at least an 8 second delay!!  It's aweful....

  • 4 year old MacBook Pro suddenly running VERY slow.  What's going on?

    Computer acting like something major is going on in the background, but nothing is.  Have run disk utility and it says disc is fine.  Removed many gbs of stuff in case that was causing problem.  Help!  I'm about to go out of town with it, and I need it to work.  Thanks.

    You may find some useful information here.
    https://discussions.apple.com/docs/DOC-3521
    Installing additional RAM (if possible) and Snow Leopard might also help.
    Ciao.

  • My MacBook Air is running  SLOW!

    My MacBook Air is running so slow!  Any ideas on how to fix? In my PC days I could defrag etc, but not sure how to help a Mac.  I am running OS Lion 10.7.4

    Hi-- I have the same issue so if you don't mind, I'm going to paste answers to everything you wrote above even though it wasn't my original post. Thanks!
    Answers in BLUE
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Google Chrome - 7.2%, but it fluctuates-- sometimes the highest is calendar agent at 17.2%, or kernel task at 2.7%
    2.5% user; 2.38% system; 94.12% idle
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Page outs: 38.93 GB
    Swap used: 22.01 GB
    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec andWrites out/sec (not Reads in and Writes out.)
    Reads in/sec: fluctuates from 0-369
    Writes out/sec: fluctuates 0-204 but both of these are generally at or around 0 and greatly fluctuate as I'm typing
    Step 2
    You must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Pasted below:
    11/27/12 9:06:04.124 PM CalendarAgent[6078]: Unexpected EOF, returning last token as fallback
    11/27/12 9:06:04.125 PM CalendarAgent[6078]: Unexpected EOF, returning last token as fallback
    11/27/12 9:06:36.190 PM iCalExternalSync[6403]: [0x7fbcbb40e4e0] |Miscellaneous|Error| SyncServices precondition failure in [ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
        "com.apple.syncservices.KeepAwayFromServers" = 1;
        "com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
        description = "Event reminder";
        owner =     (
            "Event/p492"
        triggerduration = "-900";
    11/27/12 9:06:36.191 PM iCalExternalSync[6403]: [ICalExternalSync ]Encountered exception: [ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
        "com.apple.syncservices.KeepAwayFromServers" = 1;
        "com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
        description = "Event reminder";
        owner =     (
            "Event/p492"
        triggerduration = "-900";
    } withStack: (
              0   iCalExternalSync                    0x0000000104d0fa60 iCalExternalSync + 125536
              1   iCalExternalSync                    0x0000000104cfeac9 iCalExternalSync + 56009
              2   iCalExternalSync                    0x0000000104d0e694 iCalExternalSync + 120468
              3   libdyld.dylib                       0x00007fff8e7937e1 start + 0
    11/27/12 9:06:36.192 PM iCalExternalSync[6403]: [ICalExternalSync ]NSException name:ISyncInvalidArgumentsException reason:[ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
        "com.apple.syncservices.KeepAwayFromServers" = 1;
        "com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
        description = "Event reminder";
        owner =     (
            "Event/p492"
        triggerduration = "-900";
    11/27/12 9:06:36.193 PM SyncServer[6387]: [0x7fee43c0bd70] |Server|Warning| lost connection 0x7fee4480c140 to com.apple.iCal
    11/27/12 9:06:41.438 PM mdworker[6405]: Unable to talk to lsboxd
    11/27/12 9:06:41.000 PM kernel[0]: Sandbox: sandboxd(6406) deny mach-lookup com.apple.coresymbolicationd
    11/27/12 9:06:41.561 PM sandboxd[6406]: ([6405]) mdworker(6405) deny mach-lookup com.apple.ls.boxd
    11/27/12 9:11:49.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=6503[GoogleSoftwareUp] clearing CS_VALID
    11/27/12 9:11:49.577 PM GoogleSoftwareUpdateDaemon[6504]: -[KeystoneDaemon logServiceState] GoogleSoftwareUpdate daemon (1.1.0.3659) vending:
              com.google.Keystone.Daemon.UpdateEngine: 2 connection(s)
              com.google.Keystone.Daemon.Administration: 0 connection(s)
    11/27/12 9:11:49.592 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateEngine updateProductID:] KSUpdateEngine updating product ID: "com.google.Keystone"
    11/27/12 9:11:49.598 PM GoogleSoftwareUpdateDaemon[6504]: -[KSCheckAction performAction] KSCheckAction checking 1 ticket(s).
    11/27/12 9:11:49.608 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction starting update check for ticket(s): {(
              <KSTicket:0x1883b00
                        productID=com.google.Keystone
                        version=1.1.0.3659
                        xc=<KSPathExistenceChecker:0x1883da0 path=/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/>
                        serverType=Omaha
                        url=https://tools.google.com/service/update2
                        creationDate=2011-06-11 03:44:40
              >
    Using server: <KSOmahaServer:0x1887a00
              engine=<KSDaemonUpdateEngine:0x581f00>
              params={
                        EngineVersion = "1.1.0.3659";
                        ActivesInfo = {
                                  "com.google.musicmanager" = {
                                            LastActivePingDate = 2011-12-14 08:00:00 +0000;
                                            LastActiveDate = 2011-12-15 07:30:56 +0000;
                                            LastRollCallPingDate = 2011-12-14 08:00:00 +0000;
                                  "com.google.Chrome" = {
                                            LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
                                            LastActiveDate = 2012-11-28 04:36:59 +0000;
                                            LastActivePingDate = 2012-11-27 07:59:59 +0000;
                                  "com.google.Keystone" = {
                                            LastActivePingDate = 2012-11-27 07:59:59 +0000;
                                            LastActiveDate = 2012-11-28 05:11:49 +0000;
                                            LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
                                  "com.Google.GoogleEarthPlugin.intel" = {
                                            LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
                                  "com.google.GoogleDrive" = {
                                            LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
                                            LastActiveDate = 2012-11-16 18:58:57 +0000;
                                            LastActivePingDate = 2012-11-17 08:00:05 +0000;
                                  "com.google.talkplugin" = {
                                            LastActiveDate = 2012-11-14 02:27:08 +0000;
                                            LastActivePingDate = 2012-11-14 07:59:59 +0000;
                                            LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
                        UserInitiated = 0;
                        IsSystem = 1;
                        OmahaOSVersion = "10.8.2_i486";
                        Identity = KeystoneDaemon;
                        AllowedSubdomains = (
                                  ".omaha.sandbox.google.com",
                                  ".tools.google.com",
                                  ".www.google.com",
                                  ".corp.google.com"
    >
    11/27/12 9:11:49.611 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction running KSServerUpdateRequest: <KSOmahaServerUpdateRequest:0x188f650
              server=<KSOmahaServer:0x1887a00>
              url="https://tools.google.com/service/update2"
              runningFetchers=0
              tickets=1
              activeTickets=0
              rollCallTickets=0
              body=
                        <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
                        <o:gupdate xmlns:o="http://www.google.com/update2/request" protocol="2.0" version="KeystoneDaemon-1.1.0.3659" ismachine="1">
                            <o:os platform="mac" version="MacOSX" sp="10.8.2_i486"></o:os>
                            <o:app appid="com.google.Keystone" version="1.1.0.3659" lang="en-us" installage="536" brand="GGLG">
                                <o:updatecheck></o:updatecheck>
                            </o:app>
                        </o:gupdate>
    >
    11/27/12 9:11:50.082 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction(KSServerUpdateRequestDelegate) serverRequest:fetchedWithResponse:] KSUpdateCheckAction received KSServerUpdateResponse: <KSOmahaServerUpdateResponse:0x1a876c0
              server=<KSOmahaServer:0x1887a00>
              url="https://tools.google.com/service/update2"
              status=200
              tickets=1
              activeTickets=0
              rollCallTickets=0
              data=
                        <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
                        <gupdate xmlns="http://www.google.com/update2/response" protocol="2.0" server="prod">
                            <daystart elapsed_seconds="76310"></daystart>
                            <app appid="com.google.Keystone" status="ok">
                                <updatecheck status="noupdate"></updatecheck>
                            </app>
                        </gupdate>
    >
    11/27/12 9:11:50.115 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction(PrivateMethods) finishAction] KSUpdateCheckAction found updates: {( )}
    11/27/12 9:11:50.120 PM GoogleSoftwareUpdateDaemon[6504]: -[KSPrefetchAction performAction] KSPrefetchAction no updates to prefetch.
    11/27/12 9:11:50.121 PM GoogleSoftwareUpdateDaemon[6504]: -[KSMultiUpdateAction performAction] KSSilentUpdateAction had no updates to apply.
    11/27/12 9:11:50.122 PM GoogleSoftwareUpdateDaemon[6504]: -[KSMultiUpdateAction performAction] KSPromptAction had no updates to apply.
    11/27/12 9:11:50.125 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateEngine(PrivateMethods) updateFinish] KSUpdateEngine update processing complete.
    11/27/12 9:11:50.643 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateEngine updateAllProducts] KSUpdateEngine updating all installed products.
    11/27/12 9:11:50.647 PM GoogleSoftwareUpdateDaemon[6504]: -[KSCheckAction performAction] KSCheckAction checking 3 ticket(s).
    11/27/12 9:11:50.659 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction starting update check for ticket(s): {(
              <KSTicket:0x28f2a0
                        productID=com.google.Keystone
                        version=1.1.0.3659
                        xc=<KSPathExistenceChecker:0x290f80 path=/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/>
                        serverType=Omaha
                        url=https://tools.google.com/service/update2
                        creationDate=2011-06-11 03:44:40
              >,
              <KSTicket:0x294c00
                        productID=com.google.Chrome
                        version=23.0.1271.91
                        xc=<KSPathExistenceChecker:0x28e7a0 path=/Applications/Google Chrome.app>
                        serverType=Omaha
                        url=https://tools.google.com/service/update2
                        creationDate=2011-08-07 21:58:34
                        tagPath=/Applications/Google Chrome.app/Contents/Info.plist
                        tagKey=KSChannelID
                        brandPath=/Library/Google/Google Chrome Brand.plist
                        brandKey=KSBrandID
                        versionPath=/Applications/Google Chrome.app/Contents/Info.plist
                        versionKey=KSVersion
              >,
              <KSTicket:0x296400
                        productID=com.google.talkplugin
                        version=3.10.2.10212
                        xc=<KSPathExistenceChecker:0x2940b0 path=/Library/Application Support/Google/GoogleTalkPlugin.app>
                        serverType=Omaha
                        url=https://tools.google.com/service/update2
                        creationDate=2012-03-09 22:09:32
              >
    Using server: <KSOmahaServer:0x293210
              engine=<KSDaemonUpdateEngine:0x581f00>
              params={
                        EngineVersion = "1.1.0.3659";
                        ActivesInfo = {
                                  "com.google.musicmanager" = {
                                            LastActivePingDate = 2011-12-14 08:00:00 +0000;
                                            LastActiveDate = 2011-12-15 07:30:56 +0000;
                                            LastRollCallPingDate = 2011-12-14 08:00:00 +0000;
                                  "com.google.Chrome" = {
                                            LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
                                            LastActiveDate = 2012-11-28 04:36:59 +0000;
                                            LastActivePingDate = 2012-11-27 07:59:59 +0000;
                                  "com.google.Keystone" = {
                                            LastActivePingDate = 2012-11-27 07:59:59 +0000;
                                            LastActiveDate = 2012-11-28 05:11:49 +0000;
                                            LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
                                  "com.Google.GoogleEarthPlugin.intel" = {
                                            LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
                                  "com.google.GoogleDrive" = {
                                            LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
                                            LastActiveDate = 2012-11-16 18:58:57 +0000;
                                            LastActivePingDate = 2012-11-17 08:00:05 +0000;
                                  "com.google.talkplugin" = {
                                            LastActiveDate = 2012-11-14 02:27:08 +0000;
                                            LastActivePingDate = 2012-11-14 07:59:59 +0000;
                                            LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
                        UserInitiated = 0;
                        IsSystem = 1;
                        OmahaOSVersion = "10.8.2_i486";
                        Identity = KeystoneDaemon;
                        AllowedSubdomains = (
                                  ".omaha.sandbox.google.com",
                                  ".tools.google.com",
                                  ".www.google.com",
                                  ".corp.google.com"
    >
    11/27/12 9:11:50.663 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction running KSServerUpdateRequest: <KSOmahaServerUpdateRequest:0x188eac0
              server=<KSOmahaServer:0x293210>
              url="https://tools.google.com/service/update2"
              runningFetchers=0
              tickets=3
              activeTickets=0
              rollCallTickets=0
              body=
                        <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
                        <o:gupdate xmlns:o="http://www.google.com/update2/request" protocol="2.0" version="KeystoneDaemon-1.1.0.3659" ismachine="1">
                            <o:os platform="mac" version="MacOSX" sp="10.8.2_i486"></o:os>
                            <o:app appid="com.google.Keystone" version="1.1.0.3659" lang="en-us" installage="536" brand="GGLG">
                                <o:updatecheck></o:updatecheck>
                            </o:app>
                            <o:app appid="com.google.Chrome" version="23.0.1271.91" lang="en-us" installage="478" brand="GGRO">
                                <o:updatecheck></o:updatecheck>
                            </o:app>
                            <o:app appid="com.google.talkplugin" version="3.10.2.10212" lang="en-us" installage="263" brand="GGLG">
                                <o:updatecheck></o:updatecheck>
                            </o:app>
                        </o:gupdate>
    >
    11/27/12 9:11:51.083 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction(KSServerUpdateRequestDelegate) serverRequest:fetchedWithResponse:] KSUpdateCheckAction received KSServerUpdateResponse: <KSOmahaServerUpdateResponse:0x5879d0
              server=<KSOmahaServer:0x293210>
              url="https://tools.google.com/service/update2"
              status=200
              tickets=3
              activeTickets=0
              rollCallTickets=0
              data=
                        <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
                        <gupdate xmlns="http://www.google.com/update2/response" protocol="2.0" server="prod">
                            <daystart elapsed_seconds="76311"></daystart>
                            <app appid="com.google.Keystone" status="ok">
                                <updatecheck status="noupdate"></updatecheck>
                            </app>
                            <app appid="com.google.Chrome" status="ok">
                                <updatecheck status="noupdate"></updatecheck>
                            </app>
                            <app appid="com.google.talkplugin" status="ok">
                                <updatecheck status="noupdate"></updatecheck>
                            </app>
                        </gupdate>
    >
    11/27/12 9:11:51.089 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction(PrivateMethods) finishAction] KSUpdateCheckAction found updates: {( )}
    11/27/12 9:11:51.094 PM GoogleSoftwareUpdateDaemon[6504]: -[KSPrefetchAction performAction] KSPrefetchAction no updates to prefetch.
    11/27/12 9:11:51.095 PM GoogleSoftwareUpdateDaemon[6504]: -[KSMultiUpdateAction performAction] KSSilentUpdateAction had no updates to apply.
    11/27/12 9:11:51.097 PM GoogleSoftwareUpdateDaemon[6504]: -[KSMultiUpdateAction performAction] KSPromptAction had no updates to apply.
    11/27/12 9:11:51.099 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateEngine(PrivateMethods) updateFinish] KSUpdateEngine update processing complete.
    11/27/12 9:11:53.530 PM GoogleSoftwareUpdateDaemon[6504]: -[KeystoneDaemon logServiceState] GoogleSoftwareUpdate daemon (1.1.0.3659) vending:
              com.google.Keystone.Daemon.UpdateEngine: 1 connection(s)
              com.google.Keystone.Daemon.Administration: 0 connection(s)
    11/27/12 9:12:19.578 PM GoogleSoftwareUpdateDaemon[6504]: -[KeystoneDaemon main] GoogleSoftwareUpdateDaemon inactive, shutdown.
    11/27/12 9:13:17.519 PM Google Chrome[5975]: Cannot find function pointer AFSCMPlugInFactory for factory 3487BB5A-3E66-11D5-A64E-003065B300BC in CFBundle/CFPlugIn 0x7e6c5ae0 </Library/Contextual Menu Items/AFSCMPlugIn.plugin> (not loaded)
    11/27/12 9:13:17.521 PM Google Chrome[5975]: Cannot find function pointer SUMCMPluginFactory for factory C1DF11E5-FD12-45AD-BBE4-EE058CB88A16 in CFBundle/CFPlugIn 0x7e41ebd0 </Library/Contextual Menu Items/Sophos Anti-Virus.plugin> (not loaded)
    11/27/12 9:14:06.492 PM Google Chrome[5975]: Cannot find function pointer AFSCMPlugInFactory for factory 3487BB5A-3E66-11D5-A64E-003065B300BC in CFBundle/CFPlugIn 0x7e6c5ae0 </Library/Contextual Menu Items/AFSCMPlugIn.plugin> (not loaded)
    11/27/12 9:14:06.493 PM Google Chrome[5975]: Cannot find function pointer SUMCMPluginFactory for factory C1DF11E5-FD12-45AD-BBE4-EE058CB88A16 in CFBundle/CFPlugIn 0x7e41ebd0 </Library/Contextual Menu Items/Sophos Anti-Virus.plugin> (not loaded)
    11/27/12 9:15:18.382 PM mdworker[6567]: Unable to talk to lsboxd
    11/27/12 9:15:18.485 PM sandboxd[6568]: ([6567]) mdworker(6567) deny mach-lookup com.apple.ls.boxd
    11/27/12 9:15:18.000 PM kernel[0]: Sandbox: sandboxd(6568) deny mach-lookup com.apple.coresymbolicationd
    11/27/12 9:16:20.369 PM mdworker[6583]: Unable to talk to lsboxd
    11/27/12 9:16:20.496 PM sandboxd[6585]: ([6583]) mdworker(6583) deny mach-lookup com.apple.ls.boxd
    11/27/12 9:16:20.000 PM kernel[0]: Sandbox: sandboxd(6585) deny mach-lookup com.apple.coresymbolicationd
    11/27/12 9:18:21.644 PM mdworker[6620]: Unable to talk to lsboxd
    11/27/12 9:18:21.766 PM sandboxd[6621]: ([6620]) mdworker(6620) deny mach-lookup com.apple.ls.boxd
    11/27/12 9:18:22.000 PM kernel[0]: Sandbox: sandboxd(6621) deny mach-lookup com.apple.coresymbolicationd
    11/27/12 9:21:28.659 PM iCalExternalSync[6665]: [0x7fb8e840e4e0] |Miscellaneous|Error| SyncServices precondition failure in [ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
        "com.apple.syncservices.KeepAwayFromServers" = 1;
        "com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
        description = "Event reminder";
        owner =     (
            "Event/p492"
        triggerduration = "-900";
    11/27/12 9:21:28.660 PM iCalExternalSync[6665]: [ICalExternalSync ]Encountered exception: [ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
        "com.apple.syncservices.KeepAwayFromServers" = 1;
        "com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
        description = "Event reminder";
        owner =     (
            "Event/p492"
        triggerduration = "-900";
    } withStack: (
              0   iCalExternalSync                    0x000000010a591a60 iCalExternalSync + 125536
              1   iCalExternalSync                    0x000000010a580ac9 iCalExternalSync + 56009
              2   iCalExternalSync                    0x000000010a590694 iCalExternalSync + 120468
              3   libdyld.dylib                       0x00007fff8e7937e1 start + 0
    11/27/12 9:21:28.660 PM iCalExternalSync[6665]: [ICalExternalSync ]NSException name:ISyncInvalidArgumentsException reason:[ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
        "com.apple.syncservices.KeepAwayFromServers" = 1;
        "com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
        description = "Event reminder";
        owner =     (
            "Event/p492"
        triggerduration = "-900";
    11/27/12 9:21:28.662 PM SyncServer[6666]: [0x7fc5d2c0bd70] |Server|Warning| lost connection 0x7fc5d3809520 to com.apple.iCal
    11/27/12 9:22:23.175 PM mdworker[6680]: Unable to talk to lsboxd
    11/27/12 9:22:23.283 PM sandboxd[6681]: ([6680]) mdworker(6680) deny mach-lookup com.apple.ls.boxd
    11/27/12 9:22:23.000 PM kernel[0]: Sandbox: sandboxd(6681) deny mach-lookup com.apple.coresymbolicationd
    11/27/12 9:26:24.313 PM mdworker[6740]: Unable to talk to lsboxd
    11/27/12 9:26:24.400 PM sandboxd[6741]: ([6740]) mdworker(6740) deny mach-lookup com.apple.ls.boxd
    11/27/12 9:26:24.000 PM kernel[0]: Sandbox: sandboxd(6741) deny mach-lookup com.apple.coresymbolicationd

  • I have an 8 year old MacBook Air running OS X 10.6.8; can I upgrade to most current operating system or is it maxed out?

    I have an 8 year old MacBook Air running OS X 10.6.8. Can it handle an upgrade to Lion and then to Snow Leopard or is hardware incapable.  Additionally, I have a 3 year old Mac Mini running same OS X 10.6.8, with new solid state hard drive. Can I upgrade that one?

    8 years old? Not likely. The first MBA was released in January 2008. It can be upgraded to Lion although it meets only the minimal specifications to run Lion. Snow Leopard would likely perform better than Lion on that hardware.
    Lion System Requirements
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    Some features require an Apple ID; terms apply.
    An Early 2009 Mac Mini is capable of running Mountain Lion.
    Upgrading to Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
    If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
    Third-party sources for Snow Leopard are:
    Snow Leopard from Amazon.com
    Snow Leopard from eBay
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
    If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions.  The cost is $29.99 (as it was before) plus tax.  It's a download.
    Be sure your computer meets the minimum requirements:
    Apple - OS X Mountain Lion - Read the technical specifications.
    Macs that can be upgraded to OS X Mountain Lion
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    Are my applications compatible?
    See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
    For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

  • Handoff does not work on a 2 1/2 year old MacBook Air

    As I do a lots of fieldwork I was looking forward to using the new handoff feature in Yosemite which would allow me to transfer my work from my iPad to my 2 1/2 year old MacBook Air. I have now discovered that my laptop is too old for this feature. Why? This smacks of built-in obsolescence.

    This is a user-to-user support forum, so we can't usually explain the "why" of many Apple decisions, although you may get some educated guesses from someone here. You can provide feedback to Apples at https://www.apple.com/feedback/ if you like.
    May not help, but my MacBook Air is a mid-2012 model that is supposed to support Handoff but I've yet to get it to work in spite of meticulously following all of the instructions.
    Also may not help, but I don't really care if I don't get it to work as all it would seem to do is very slightly reduce the number of steps to open a document on the other device. Without Handoff I can start a document in Pages on my MacBook Air, save to iCloud then go to my iPhone and open Pages and resume editing there. You may already be aware of that -- and you may have more need or use of Handoff than I do -- but thought I would point that out just in case you were thinking Handoff provided more capabilities than it does.

  • I have a one year old Macbook Air 13.  I have a brand new 22" external monitor.  When I connect my  external monitor it initially provides a nice display - very accurate and  no distortions.  But, within a few minutes the screen begins a incessant series

    I have a one year old Macbook Air 13.  I have a brand new 22" external monitor.  In turning the Macbook and monitor on, the monitor displays very well, but within a few minutes it begins this incessant blinking (temporary black out of the screen that lasts anywhere from 1-5 seconds).  This has been going on for a long time (it also happended with my older monitor which apparantly I threw out when I should have kept it thinking it was the problem).  From reading various blogs in the Apple support community, this appears to be a widespread problem, but I don't find a solution, only a lot of speculation.  I'm very surprised the Apple folks haven't figured this out.   As a new Apple user, heretofor, I have been very impressed with the support and effort to get fixes out to users.  This, however, has me frustrated to the point of junking my Mac and going back to a PC.  I love the Macbook Air and most of the functionality, but I cannot function without an external monitor. Anybody have any ideas, please help.  Frustrated, Jim

    Your dsplay is getting extended onto the external monitor. Chcnage the setting to duplicate it or only display on the external monitor and you should be fine,
    Let me know if this worked for you.

  • Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min.  EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST  Click the [Support] links for help with non-Apple products

    Problem description:
    My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
    EtreCheck version: 2.1.5 (108)
    Report generated December 27, 2014 at 9:15:58 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HD (disk1) /  [Startup]: 498.88 GB (5.04 GB free) (Low!)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      4 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.ctkd.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.wdhelper.plist
      [running] com.seagate.TBDecorator.plist [Support]
      5 processes killed due to memory pressure
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
      [running] com.carbonite.launchd.carbonitestatus.plist [Support]
      [loaded] com.coupons.coupond.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [loaded] com.trendmicro.itis.dca.plist [Support]
      [running] com.trendmicro.itis.uimgmt.agent.plist [Support]
    Launch Daemons: ℹ️
      [failed] com.adobe.fpsaud.plist [Support]
      [running] com.carbonite.launchd.carbonitedaemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.trendmicro.icore.av.plist [Support]
      [running] com.trendmicro.icore.main.plist [Support]
      [running] com.trendmicro.icore.wp.plist [Support]
      [running] com.trendmicro.itis.plugin.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
      [invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
      [loaded] com.trendmicro.itis.uninstaller.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
      WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User internet Plug-ins: ℹ️
      npBcsMcTcIO: Version: Unknown [Support]
    Safari Extensions: ℹ️
      Trend Micro Toolbar [Installed]
    3rd Party Preference Panes: ℹ️
      Carbonite  [Support]
      Flash Player  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
      Seagate Dashboard for Mac OSX  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      HD: Disk size: 498.88 GB Disk used: 493.84 GB
      Destinations:
      Jens Seagate Backup [Local]
      Total size: 999.86 GB
      Total number of backups: 6
      Oldest backup: 2014-06-24 10:33:56 +0000
      Last backup: 2014-12-17 17:14:18 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 493.84 GB X 3)
      My Passport for Mac [Local]
      Total size: 2.00 TB
      Total number of backups: 14
      Oldest backup: 2013-08-21 19:19:35 +0000
      Last backup: 2014-12-19 11:44:23 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% coreaudiod
          5% CarboniteDaemon
          4% iMovie
          3% JustCloud
          3% Wondershare Player
    Top Processes by Memory: ℹ️
      335 MB iPhoto Library Manager
      180 MB Finder
      142 MB iMovie
      70 MB Preview
      51 MB Microsoft Word
    Virtual Memory Information: ℹ️
      149 MB Free RAM
      1.04 GB Active RAM
      897 MB Inactive RAM
      1.17 GB Wired RAM
      30.53 GB Page-ins
      1.42 GB Page-outs
    Diagnostics Information: ℹ️
      Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
      Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
      Dec 26, 2014, 02:22:01 PM Self test - passed
      Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

    You have nearly run out of disk space.  Either purchase a larger one or start cleaning out the one you have?

  • My MacBook Pro is running very slow. Can you help me, please?

    Problem description:
    My MacBook Pro is running very slow lately. Can you have a look at this and offer feedback for me. Thanks.
    EtreCheck version: 2.1.5 (108)
    Report generated December 30, 2014 at 8:08:29 AM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      AMD Radeon HD 6490M - VRAM: 256 MB
      Color LCD 1440 x 900
      VX2450 SERIES 1920 x 1080 @ 60 Hz
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 18:10:34
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 499.25 GB (63.27 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Support]
      [not loaded] com.wdc.driver.1394HP (1.0.9) [Support]
      [not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
      [not loaded] jp.co.panasonic.driver.p2drivefamily (2.4.0 - SDK 10.6) [Support]
      /System/Library/Extensions/P2DriveFamilyDriver.kext/Contents/PlugIns
      [not loaded] jp.co.panasonic.driver.PCD35Device (1.2.0 - SDK 10.6) [Support]
      [not loaded] jp.panasonic.iokit.P2FireWireSBP2 (4.2.0 - SDK 10.6) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Support]
    Startup Items: ℹ️
      Jaksta: Path: /Library/StartupItems/Jaksta
      Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.CS5ServiceManager.plist [Support]
      [invalid?] com.oracle.java.Java-Updater.plist [Support]
      [running] com.seagate.SeagateStorageGauge.plist [Support]
      [loaded] org.glimmerblocker.updater.plist [Support]
    Launch Daemons: ℹ️
      [running] com.backblaze.bzserv.plist [Support]
      [loaded] com.bombich.ccc.plist [Support]
      [running] com.memeo.Memeod.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [invalid?] com.oracle.java.Helper-Tool.plist [Support]
      [invalid?] com.starfield.backupservice.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.backblaze.bzbmenu.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Skype ApplicationHidden (/Applications/Skype.app)
      Dropbox Application (/Applications/Dropbox.app)
      RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
      MemeoAgent Application (/Library/Application Support/Memeo/Memeo Backup/Agents/MemeoAgent.app)
      ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.4-10.5: Version: 10.3.183.10 [Support]
      Default Browser: Version: 537 - SDK 10.9
      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 10.3.183.10 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
      Flash Player: Version: 10.3.183.10 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
      EPPEX Plugin: Version: 4.1.0.0 [Support]
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
      WbeTools64_14: Version: 1.0.16.16 © 2010 Starfield Technologies, Inc. [Support]
      Picasa: Version: 1.0 - SDK 10.6 [Support]
      fileEditTool64_15: Version: 1.0.24.36 © 2011 [Support]
      RealPlayer Plugin: Version: Unknown [Support]
    Safari Extensions: ℹ️
      iSkyDeluxe [Installed]
      iTube Studio [Installed]
    Audio Plug-ins: ℹ️
      DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
      Backblaze Backup  [Support]
      Flash Player  [Support]
      GlimmerBlocker  [Support]
    Time Machine: ℹ️
      Auto backup: YES
      Destinations:
      WD - Time Machine Bkup [Local]
      Total size: 1.00 TB
      Total number of backups: 33
      Oldest backup: 2013-06-19 12:42:52 +0000
      Last backup: 2014-12-26 20:37:43 +0000
      Size of backup disk: Excellent
      Backup size 1.00 TB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
          4% WindowServer
          3% bztransmit
          1% mds_stores
          0% Google Chrome
          0% RealPlayer Downloader Agent
    Top Processes by Memory: ℹ️
      125 MB Google Chrome
      103 MB Finder
      94 MB Google Chrome Helper
      69 MB Mail
      60 MB bztransmit
    Virtual Memory Information: ℹ️
      29 MB Free RAM
      967 MB Active RAM
      947 MB Inactive RAM
      1.13 GB Wired RAM
      3.60 GB Page-ins
      200 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 29, 2014, 01:58:39 PM Self test - passed
      Dec 27, 2014, 03:22:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AirPort Utility_2014-12-27-152225_[redacted].crash

    You don't need ANY of this external drive software, you should uninstall them.
      /System/Library/Extensions
      [not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Support]
      [not loaded] com.wdc.driver.1394HP (1.0.9) [Support]
      [not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
      [not loaded] jp.co.panasonic.driver.p2drivefamily (2.4.0 - SDK 10.6) [Support]
    Thats a start. Why are you using Chrome? Of the three main browsers Chrome is probably the worst. Try Safari or Firefox. I'm not familiar with GlimmerBlocker or BackBlaze, you might try disabling them to see if things improve. I don't see any other software related issues.
    Edit: FlashPlayer is out of date. Update that by entering www.adobe.com into your browsers address bar and follow the links ro FP. Never click on a link to update software.....too many redirects to tainted installers.

  • My Macbook Air is running slow with Yosemite.

    My Macbook Air is running slow with Yosemite.
    I checked out most of the blogs and everything and have removed widgets from the notification center, but everything seems to run kinda slowly.
    Sure, i have the base model 2014 macbook air but that 4 gb ram should run a freakin finder just fine. I had Mavericks installed before, and with that, i could do everything. I even made cool music in GarageBand and nothing was lagging for me. Now i installed Yosemite... Everything is lagging. Scrolling seems like it happens around 10 FPS. That aint good man. Memory cleaner says around 1gb ram free when only the finder is running in the background (before it did around 2). I just uninstalled Memory Cleaner o I'm not looking at that little amount of memory. I don't know what to do now? I would appreciate it, if someone would help me. Otherwise, ill just wait for a new update.

    Since it's new I would take it back for repair or exchange under your warranty before bothering to read further.
    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    5. Reinstall Yosemite from Scratch:
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    How to Clean Install OS X Yosemite
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • My MacBook Air is running out of storage. Will an external hard drive work for me?

    Good afternoon, Apple support forums! I recently made a BootCamp partition, and now my MacBook Air is running out of storage (about 13 GB left), and I realize that I cannot expand the storage on my Macbook Air without some DIY technical work. I looked into alternatives and came onto external hard drives (I'm looking at the LaCie Porsche Design P'9223 USB 3.0 Mobile Hard Drive - 2 TB, but this question is for external hard drives in general). I was wondering, just in case, if I could use it not for backup (as I already have an Apple AirPort Time Capsule) but as added on storage for my Mac. Also, would I have to keep the external hard drive plugged into my Mac 24/7 to have access to the files stored on it? Thanks in advance for any help!!

    1. Yes, you can.
    2. You only need to have it plugged in when you're accessing data on it.
    (119316)

  • Migration from old macbook air to new macbook air...beware

    Although spent hours on the phone with Apple and bought necessary cables, they were not able to get migration assistant to work using ethernet.
    You can't use firewire as new macbook air doesn't have it. You can use thunderbold as old macbook air doesn't have it.
    Finally I was told to use Time Machine. After connecting old macbook air backup to new macbook air and using migration assistant, I got a message saying (essentially) 'you can use this from an old mac'. Spent more time on the phone with Senior tech support. They had no clue.
    Finally called the store. Genius said, you can't migrate from old macbook air with Snow Leopard to new macbook air with Lion. You must upgrade old macbook air to Lion first.
    GEEZ, do you think someone at tech support might have mentioned that DAYS ago?

    Tvlguy wrote:
    Finally called the store. Genius said, you can't migrate from old macbook air with Snow Leopard to new macbook air with Lion. You must upgrade old macbook air to Lion first.
    That is bad info.
    The MBA that I am using right now used a TM backup from my old MBP, which was running Snow Leopard. Absolutely no problems using Setup Assistant to import all the apps, data, user settings. The session performed flawlessly, and took about an hour to move everything.
    If at all possible, use Setup Assitant, rather than Migration Assistant. The transition will be seamless.

  • My macbook air is running slow when playing movies

    anyone! my macbook air is running low when playing movies and I also noticed when opening certain websites, any suggestions on how clean the computer or fix the issue!
    Thank you much

    Hi ana1773gar,
    I understand your MacBook Air is not performing as expected. The following article provides troubleshooting steps which can help with performance issues:
    OS X Yosemite: If your Mac runs slowly
    If you find your Mac is running slowly, there are a number of potential causes that you can check.
    An app you’re using may require more memory than your computer has easily available. To see how much memory your computer has, choose Apple menu > About This Mac, then click Memory. See the help that came with the app to see its system requirements. 
    To find out how to increase your computer’s memory, choose Apple menu > About This Mac, click Memory, then click Memory Upgrade Instructions in the lower-left corner. documentation that came with the app to its system requirements.  
    To see what processor your computer has, choose Apple menu > About This Mac, then click Overview.
    To see what graphics card your computer has, choose Apple menu > About This Mac, then click Displays. The name of the graphics card in your computer is displayed in the middle of the window. 
    Your computer’s startup disk may not have enough free disk space. To make disk space available, move files to another disk, then delete files you no longer need on the startup disk. 
    Quit any apps you’re not using.
    If you have problems with your disk, use Disk Utility to verify and try and fix any issues. 
    Use Activity Monitor to see if a particular app or activity is making a large demand on your Mac.
    Thank you for contributing to Apple Support Communities.
    Take care,
    Bobby_D

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