HELP!!! 5800 XPRESS MUSIC INTERNET PROBLEM!!!!!!!!...

Hi,
Im having issues with the internet on my 5800 Xpress music.
I connect which is fine, but then 3 pages into browsing, it freezes the internet, phone and all the menu screens. Then I have to reconnect to the internet and start all over again.
I have already sent one handset back to my network provider, with the same problem, got a new one and now have the same problem.
I have tried to restore factory settings, with no luck!
Please Help!!!

@john_everett
Would suggest that you try deleting E:\cities +.qf file (if present) and re-open Ovi Maps which should re-initialise application and re-create necessary folders to download regional mapping.
Presumably you have the latest version of Ovi Maps installed:http://nds1.nokia.com/files/support/global/phones/software/ ovi_maps_installer_3.06_11wk23_b05_s60_5...
Ovi Maps v3.06 uses different map set to v3.04 which can lead to issues and corrupt map data is one of the commonest causes of this application crashing upon opening.
Happy to have helped forum with a Support Ratio = 42.5

Similar Messages

New 5800 xpress music battery problem

soo here goes...
i got dis new new 5800 xpress music just 2 days back...i fully charged it and didnt insert da sim yet....so da phone was actually just on standby mode continuosly.....and yet only after 24 hours it showed battery dead....i again recharged it fully....and again after 24 hours it showz battery dead....wat am i supposed to do?? i faed a similar problem wid my n95 and hence changed da phone and nw dis thing;s again acting up......HIGHLY IRRITTATING!!
wat am i supposed to do....fight with da dealers for giving me a problematic battery or sumthin??

Here is a strong possibility of what the problem is - I have noticed how easy it is to leave some application still running when you shut it down by using the slide switch. Maybe maps or bluetooth - anything really. Before you use that slide switch; display the main menu and look carefully for any item with a little circle near it. Any you find should be turned off by clicking onto that item and then exiting from it by clicking "exit". Now check that menu again to make sure that all items are now turned off.
As a separate precaution; if you keep your 5800 in a flexable pouch; you will find that there is plenty of room for a spare battery (only about £5). The spare would be needed on a long flight or when using the unit as a satnav if not plugged into the cars cigar lighter

5800 Xpress Music Camera & Lcd preview problem

Hi
Iam facing the foll problems with my 5800 Xpress Music phone. I always update it to latest firmware.
1. 50 % of times , when I go into snapshot mode or in video mode,
the preview becomes blank and I am unable to operate the camera
2. Worst bug, is recently, some of the stored pics & videos are getting deleted automatically,
3. 50 % of times, the LCD preview shows a blank screen in video play back mode.
please suggest a method to resolve these issues.
Thanks
Muninder

It shows also the duration of the last call.
Oh I get it. You want for each particular call.
When you go to Menu>Log, you see three icons (recent calls, call duration, packet data). If you notice at the top of the screen, just under the time, and the "Log", there are two tabs. Tap the tab on the right, it will take you to the "Detailed" Log. You can see here a list of all the SMS and calls you have made. Each Item is labeled if its a call, sms, or gprs, and if its outgoing or in going.
Tapping on a call entry will show you call direction (in/out), type (video/voice), DURATION, and number call/calling.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

I Can't update Nokia 5800 Xpress Music --plz help

Hay all ,,
plz help me
I can't use Nokia software updater to update my phone
Nokia 5800 Xpress Music
I want to update it with my Pc
Not by Phone
That's the error massage
http://i47.tinypic.com/16c508g.jpg
PLz help me
My FW is 11 !!!!

What operating system are you using on your PC and what version of the software updater?
If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture.

Ovi maps problems with Nokia 5800 xpress music

Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts. Any advice please?

I am having exactly the same problem with my 5800 xpress music having updated to version 40.0.005.235.10 and installed the new version of OVI maps and the software Own Voice.
I have also tried reinstalling the sotware, restoring my phone to factory settings and resetting my phone by pressing the green, red and camera button whilst powering up. The problem persists. I will be making a call and within a few seconds of the call being connected the phone switches off and back on again. I also get the the coloured lines flasing on the screen.
Please Nokia Support, help us out.

Problem with Nokia 5800 Xpress Music

Hello. I have a Nokia 5800 Xpress Music for about a year now and been taking great care of it. I don't know why but a while ago it started freezing at times when i would try to turn on the camera..had to multiple times restart the phone and remove the battery in order to make it work (In the open applications menu it would show the camera running but you wouldn't be able to use it). Then i noticed that the two touch buttons it has in the main screen (dialing and phonebook shortcuts) wont work either, no matter how many times i press them nothing happens. Same goes for the Green and Red button on the left and the right side of the phone (Accept/Decline buttons), they won't work either when i'm on the main screen (wallpaper), they do work in the main menu though. I tried resetting my phone to manufacturer settings but nothing happened. What is wrong with my phone? Can anybody help me with it very please?

@guilty_gr
Welcome to the forum!
When you say restored "factory settings" I don't know whether you mean that you backed up essential data then keyed in *#7370# followed by 12345 (default Nokia lock code unless altered by yourself); I would remove any memory card first and see if any difference before restoring device.
Happy to have helped forum with a Support Ratio = 42.5

Display problem in 5800 xpress music

I had purchased a 5800 xpress music in April 2010. For the last two months there is some problems in the display. Sometimes, the display is gone and only lines are seen, when the key pad lock on. This pevails for long time. Due to this, I am unable to make any call or identify the incoming call. Any solution?

What version of Firmware ? Check for any updates thru' the OVI Suite..
If that doesn't solve the issue, you may try the Soft Reset by dialing *#7370# followed by 12345 (Default security code) when prompted. If you have set your own code, enter that instead... Note that the Soft Reset will erase all data from the phone, so back-up your data before doing that...

Help Me! (Nokia 5800 xpress music)

I know that is my fault but i getted some viruses on my nokia 5800 xpress music! I do not know the type of the viruses but all i know is that is eating my memory! Even if i erased all things, i still have at sis aplications to much memori in phone so i have 0 kb memory in C at phone! Can you help me? I tryed to put again the software but i only get a new version on it or the same version and the viruses remain there! Help me please because I started to miss my phone...
Solved!
Go to Solution.

Do this:
A hard reset (x6, 5800 and 5230 only) is done by the following (warning, this deletes all data on your phone):
1.) Turn off the phone and remove battery for 5min
2.) Reinsert battery
3.) Press and hold the green, red and camera buttons. DO NOT LET GO.
4.) While holding the three buttons, press the power key to boot the phone up.
5.) Keep on pressing until you see the country selection screen.
A correctly done hard reset would show you that everything on the phone (contacts, messages, calendar entries, etc) would be deleted. So it is advisable to back them up. Upon restoration, do not restore settings or files if possible.
Also, format your memory card. Just make a copy of your songs and pictures on your PC.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

5800 Xpress Music Time of Call Problem

Hello,
My previus phone was Nokia 5610 Xpress Music, I had an option "Call log>Options>Time of Call".
Where do i have this option in my current phone, (5800 Xpress Music)?
(I do see the call time durring and right after the call.)
Solved!
Go to Solution.

It shows also the duration of the last call.
Oh I get it. You want for each particular call.
When you go to Menu>Log, you see three icons (recent calls, call duration, packet data). If you notice at the top of the screen, just under the time, and the "Log", there are two tabs. Tap the tab on the right, it will take you to the "Detailed" Log. You can see here a list of all the SMS and calls you have made. Each Item is labeled if its a call, sms, or gprs, and if its outgoing or in going.
Tapping on a call entry will show you call direction (in/out), type (video/voice), DURATION, and number call/calling.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

5800 Xpress Music Software Update Problem

hello,Dear nokia support team
Well when i try to update my 5800 xpress music phone on the nokia software updater it Gives that i have Version 21.0.025 And leatest is 21.0.025 And i see that there is V40 my Phone code Number is 0588668
Attachments:
Demon!.JPG ‏111 KB

This is what your product code says: 5800 RM-356 Middle-East_North Africa AE Ramadan Arabic Nav Red v1.
It seems to me that you have bought a 5800 ramadan version which is a special edition device with some ramadan apps. These phones are often stuck with the fw it came with, and will probably not get any updates.
So what you could do is to take your phone to a Nokia care point and ask them if they could update it for you.
You can find nearest care point here: http://europe.nokia.com/support/repair-and-recycle/repair/care-points

5800 Xpress Music speaker function

Hello, I was wondering if there is any solution on the issue that when the speaker function on 5800 Xpress Music is activated the microphone of the phone makes the interlocutor hear the conversation interrupted or with large differencies in volume. Can the phone be used on speaker at all? Thank you.

Hi sarahdolker,
Getting "Expired Certificate" message while trying to install some application or games is due to Symbian security consideration
Guides
1. Try re-setting phone clock back by 2 years or so. But this often does not solve the problem in most cases.
2. There are 3rd party tweaking tricks to make ure fone to install using hack method, however, Nokia forums does not entertain this and will never guide u in the negative side of the road.
My best solution is, for u to have a visit at http://store.ovi.com and download some free and also purchase apps and games, even widgets for ure usage. The items from OVI store are pre-signed legally by vendors, so u do not need to worry about 3rd party signing issues.
Regards,
XM
I'm an Xploit - Please feel free to post your issues, feedbacks in this discussion forum and I'll do my level best to help, otherwise my knowledged friends whom are around willing to help you. Thank you !

Changing MTU in 5800 Xpress Music

Is there any way to change the Maximum Transfer Unit (MTU) on a 5800 Xpress Music phone? My Broadband provider (TalkTalk) requires an MTU of 1432 and from searching the net I believe the 5800 has a default value of 1500.
This is causing my phone to have problems when browsing the internet with some site not loading at all.
Ordinarily this could be changed on the router, but unfortunately my Dynamode R-ADSL-C4-W-G1 does not allow this setting to be changed and on my computer I had to edit the registry value.
The 5800 has the most recent 51.0.006.235.10 firmware.
Thanks in advance for any advice.

What version of Firmware ? Check for any updates thru' the OVI Suite..
If that doesn't solve the issue, you may try the Soft Reset by dialing *#7370# followed by 12345 (Default security code) when prompted. If you have set your own code, enter that instead... Note that the Soft Reset will erase all data from the phone, so back-up your data before doing that...

Not Enough Memory [Nokia 5800 Xpress Music]

Hello,
i have a nokia 5800 xpress music mobile phone.
recently, i've been facing an error while trying to change my ringtone from the profiles
when i tap on the screen on the ringing tone tab in general profile (or any other profile), an pop-up tells me the following "not enough memory to display all ringing tones, only read-only memory tones will be displayed"
then, when i tap again , the ringing tones menu open but for sure not listing all of my music files !!
i thought it's a firmware problem, i updated my 5800 to the latest v30 firmware, but the problem still persists.
please, feed me back
your help will be highly appreciated, thanks in advance
Best regards,
Solved!
Go to Solution.

take out your memory card and consider the first two options. make sure you have a back up and read carefully
1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)
3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

5800 xpress music shuts down during sw update

Hi everyone,
I am experiencing very annoying problem with my 5800 xpress music. Currently it's software version is 51.0.006 and i want to update it to a new release 52.0.007. But when i start the Software Updater and when the installation of the update begins my phone shuts down and after approximately 1 minute turns on again, but the installation says that it lost connection with the device and that i should turn off then turn on my phone again and reconnect it with usb... I did that but the some thing repeats. When update started it noted that it is normal for a device display to go blank.. But mine turns off and installation stops..
Can anyone help?
Solved!
Go to Solution.

@lots of numbers:
Hi, do you have any troubles updating through FOTA or aren't there any update available through it? Remember that you will have to diall *#0000#
If there aren't any updates available for you through FOTA it's worth checking with both Ovi suite and Nokia software updater (both computer programs).

Updating NOKIA 5800 Xpress Music!

Hello everybody!
I've got problems with updating my fabulous Nokia 5800 Xpress Music! Well, I've got still installed 31.0.101 firmware version. So I wanted to update my phone to "41" or latest versions, but nothning happens! I run my "Nokia software update" and it says that "there is no update available" or "your phone is already up to date"! Thing is the same if I press all know function *#0000# and try to update there. Also the same in Nokia PC Suite...
So, Nokia fans and employees, please help me with some tricks, that I can improve performance of my Nokia... Thanks a lot!

Reasons why a phone cannot update:
1. It is a country variant - country variants often get the updates later, or have updates skipped altogether. A Turkish country variant product code for example, skipped v40 and updated from v31 straight to v50.
2. It is network branded - phones acquired from network providers or these providers' stores SIM free are branded, and will not get updates until the networks approve and modify the updates to their liking.
3. Special editions - These special editions are chartered editions and may never get updates unless taken to a Nokia Care center.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

HELP!!! 5800 XPRESS MUSIC INTERNET PROBLEM!!!!!!!!...

Similar Messages

Maybe you are looking for