Help: Adobe AIR installer has encountered a problem and needs to close.

When I run the Adobe AIR installer i always get this window...
I'm running Windows XP SP3
How do i solve this problem? Thanks.

Are you installing AIR installer or running Installer. If your running it make sure you click on the AIR Install package file, not just using installer. Im not really sure what you can do.

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Adobe Photoshop Lightroom has encountered a problem and needs to close. (ver 1.4.1)

I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close. We are sorry for the inconvenience.
After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
"It might also be worth trying a temporary test catalog, just to see whether it's specific to that catalog. To do so, go to File menu > New Catalog and create a new catalog somewhere easy - Desktop perhaps - and just try importing a few photos into that test catalog and see if you can get it to freeze. I'm wondering if the catalog's been damaged slightly by that initial unexpected close, and if so, we'll see if we can get that sorted out for you."
I did exactly that (created a test catalog) and I don't get the error. I am not clear on what does that mean. Could you help me understand it? What do I need to do to use my old catalog? Is it damaged? How can I fix it? Did I loose all the work that I did in my previous pictures?
If I go back to my original catalog, I still get the error.
Thank you in advanced for your assistance.
Tony

Tony,
Here's something you might try:
Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal

Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience. Error Code: c0000005 Address: 76f73ac3 I clicked on the OK button and the downloader closed. I then tried to download from the organizer. I

Photoshop Elements 12
Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.
Error Code: c0000005
Address: 75e32f71
I clicked on the OK button and the downloader closed.
I did a search on this error code (c0000005) and there seems to be a workaround but no solutions, why is this? I ask that because this problem seems to be years and years old, going back to at least 2005 (do the math that is 10 years).
I don't even have the Camera hooked up and I get this error on download. I redownloaded everything and reinstalled. I allso saw the AVI issues reported with this proble so i updated Quicktime though without the camera being hooked up when I get this error I didn't expect that to work. I tried support and they wouldn't help because I bought it in March this year. Pretty frustrating as I have re-purchased Elements about every 2 years. I think I might need a new CODEC? I had this problem on an Earlier version And I seem to remember that being the Fix but this may be something completely different

I finally found that it was missing a picture so the Catalog was "corrupted". I just deleted the picture and it started working.
I hate Adobe and their total lack of support - thanks for nothing Adobe . Also get this - they offered me to upgrade to 13.0 ( My 12.0 is only 6 months old but they still don't support it on errors. Only install errors!
I have upgrade and repurchase this product 4 times now. I will find something else next time!

Adobe Flash CS5 has encountered a problem and needs to close

Hi,
I have two laptops. I have installed Adobe Flash CS5 in my first laptop (Windows XP). When I start the application, it shows the following message:
"Adobe Flash CS5 has encountered a problem and needs to close"
I have installed the Flash CS5 in my second laptop and it worked fine.
Error signature:
AppName: flash.exe AppVer: 11.0.0.485 ModName: updaternotifications.dll
ModVer: 1.0.0.64 Offset: 0006a8dc
Can anybody help?
Thanks.
Housea

try this also
1. Reset preferences:
To reset on Windows, delete:
C:\Documents and Settings\username\Local Settings\Application Data Adobe\Flash CS4\
C:\Windows\system32\Macromed\Flash\FlashAuthor.cfg
To reset on Mac OS X, delete:
/Users/username/Library/Preferences/Flash CS4 Preferences
/Users/username/Library/Preferences/Flash 10 MRU
/Users/username/Library/Preferences/com.adobe.flsh-10.0.plist
/User/%username%/Library/Application Support/Adobe/Flash CS4/
/Library/Application Support/Macromedia/FlashAuthor.cfg
2. Install the latest Flash update if available.
3. Install the latest version of Flash.
4. Install current Windows service packs and other updates.
5. Run Flash in a simplified mode (Windows). / Run Flash in safe mode (MAC OS - Refer to http://kb2.adobe.com/cps/404/kb404936.html)
Some applications or services may cause system errors or freezes when running concurrently with Flash. Services are specialized programs that perform functions to support other programs. Before starting Flash, disable other applications, including startup items (items that start automatically), and services.
To disable startup items and services, see "Disable startup items and services (Windows XP)" (TechNote kb404984).
To re-enable startup items and services:
1. Choose Start > Run, type msconfig, and click OK.
2. Choose Normal Startup on the General tab, click OK, and restart the computer.
Note: If unselected items were present on the Services or Startup tab, then you will need to unselect them again
6. Install Flash from the desktop.
7. Reinstall Flash in a simplified/safe (for MAC OS) mode.
8. Run Flash in a new user account.
9. Check for font problems.
10. Optimize handling of temporary files by Windows XP.
11. Set the virtual memory paging file to the default size.
12. Repair and defragment hard disks.
13. Scan the system for viruses.
14. Identify the file that causes the problem.
15. Install Adobe Flash CS4 on a different computer.

Error: adobe acrobat elements has encountered a problem and needs to close

When I right-click to Convert to PDF or Convert to PDF and EMail for .xls, .xlsx, .doc, .docx, .pptx, .ppt, .pub, and .igx items (what I've tried so far), I get the following error: "Adobe acrobat elements has encountered a problem and needs to close". It works fine on .bmp .tif, .txt, .htm, and .jpg (what I've tried so far). I am not having problems printing to Adobe to convert, nor am I having problems creating a PDF within a program, and I'm not having problems converting from IE. I am using Windows XP Professional, Microsoft 2007, and IE 7. My Adobe product is Adobe Acrobat X Pro Version 10.1.2. What can I do to resolve this problem? Thanks.

No, I don't have an older version. I did a search on my C drive for anything that has a name of Acrobat Elements and came up with the following: (I'm hoping you can see this)

Adobe RoboHelp 8 has encountered a problem and needs to close.

I am trying to generate a project as WebHelp and after about 10 minutes of generating, the following error message appears: "Adobe RoboHelp 8 has encountered a problem and needs to close."
I am able to generate all other projects, just not this project.
This project is not on the network. It used to be on the network, but I moved it to my local directory awhile ago.
I tried restarting the computer. I tried generating from another computer and that did not work either.
I tried repairing the CPD through Microsoft Access. (I am not able to rename the CPD, because when I do that, almost all of my topics appear as broken links, so I use Microsoft Access to repair the CPD instead).
Is there anything else I can check or try?
Thanks,
Debbie

Thanks. I didn't see anything in the .HHP.
However, I think I'm getting closer to finding the solution (at least I
think I've found the problem).
I have various conditional tags. One is called "uni2" and one is called
"Remove_in_uni2".
When I generate with "uni2" excluded and "Remove_in_uni2" included, the
WebHelp generates.
When I switch them ("Remove_in_uni2" excluded and "uni2" included), then I
get the error.
I tried removing the underscores - didn't work.
I tried renaming it to RemoveIn18 - didn't work.
Any suggestions, anyone?
Thanks,
Debbie
                                                                                From:       Peter Grainge <[email protected]>
To:         Debbie Sarig <[email protected]>
Date:       06/18/2009 09:06 AM
Subject:    Adobe RoboHelp 8 has encountered a problem and needs to close.
The CPD is created from RoboHelp's internal files so a repair will not
necessarily fix the issue as Access will not know what to look for. A
rebuild is what is needed and it should not result in the broken links you
are seeing. However, that can happen and I have seen it. After repairing
the links, I had no further problems. Try generating a CHM first as if that
will create, it may make changes to the HHP that prevent the broken links.
Also take a look in the HHP for any obvious path errors.
Do you have many folders in the project? If not, creating a new project
should not be too painful as you can import all the topics in a folder in
one hit.
See http://www.grainge.org for RoboHelp and Authoring tips

Adobe Muse.exe has encountered a problem and needs to close.

I get this message when trying to open muse. It happened after an upgrade.
"Adobe Muse.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
Is there anything I can do?

Please send me ([email protected]) the MuseLog.txt file from your Documents folder.
Then please delete the "MBLStore" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
and delete the "AdobeMuse" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming
Then launch Muse. It will go through the first launch experience of asking for UI language, AdobeID, etc.
Please let me know whether or not that works. Thanks.

ITunes Installer has encountered a problem and needs to close.

I accidentally removed apple mobile device support so now I can't charge my ipod touch on my computer. I uninstalled itunes and tried reinstalling the latest one and got the message:
iTunes Installer has encountered a problem and needs to close. We are sorry for the inconvenience.
I tried removing temporary internet files, deleting all itunes/quicktime related files from registry, all related folders, setups, and pretty much anything related to it. I try reinstalling different versions but that message still appears. The installing bar goes to a different percentage each time. The farthest one went to about 90%
Does anyone know a solution? I had to resort to buying an AC adapter but it's inconvenient for me.

i found a way around the setup problem.. i created a new account on windows and tried to download and when it wouldnt work i looked at the tech part of the error report.. anyway there were 2 files with TEMP in it so i went to the temp folder and there was a weird folder with all random letters and numbers so after i deleted that the setup would work on the next account.. however on my old account it still wont download =/ but this is a good fix for now

PLEASE HELP! itunes v11 has encountered a problem and needs to close

I've just got an iPhone 5s so updated my iTunes to version 11 now every time I try to open I get A "itunes has encountered a problem and needs to close" message!! PLEASE HELP! I have an xp and have tried reinstalling a million times! Alsoy wick time is still working though if that helps!

edit...

Adobe Air Installer has encountered a problem and has to close....

Every time I try to view a BBC TV program on-line via my IE8 browser + flash10, I get the subject error box repeatedly with the invitation to send a report to Microsoft. It looks as if I have Adobe Air installed (it's in the Add/Remove Programs list in my WinXP+SP3) but I get the same error box if I try to uninstall it or if I try to install the latest version over the top of it. I tried Microsoft's msicuu Cleanup Utility, and that removed AIR from it's own list of programs but AIR is still listed in Add/Remove Programs, and still will not uninstall. However I now get a different error box which says the application requires a version of Adobe AIR which is no longer supported. I tried creating an install log, but nothing gets written to it. I tried running "..installer.exe -uninstall" from a commandline. Same thing. I don't know how to make Adobe AIR go away. I can neither remove it nor install it. I don't think I need it anyway. Can anyone help please? Does anyone at Adobe ever check this forum?
Peter M

Are you installing AIR installer or running Installer. If your running it make sure you click on the AIR Install package file, not just using installer. Im not really sure what you can do.

When generating WebHelp, "Adobe RoboHelp 8 has encountered a problem and needs to close" appears.

I'm using RH 8.0.2.208 (both patches applied). This project is a child project in a merged project structure and it is the only one that I am having problems publishing. I've tried deleting the CPD file and creating a new layout, but the error still occurs whenever I try to publish. (FYI, I have no problem opening this project). Are there any other actions I could try? Thanks in advance.

Welcome to the forum.
Does this problem also occur if you publish to an entirely different location? If it does then can you link the problem to any recent changes. If not, it seems to be time for the old divide and conquer approach.
Zip up the project so you have a copy that cannot accidentally be opened and worked on. That gives you a copy that you can safely revert to later if needed. Save the zip file somewhere safe.
Then create another copy of the project so that you have two copies that can be worked on.
Open Copy 1 and delete half the topics. Ignore any broken links reported. Generate the help from that copy.
Open Copy 2 and delete the other half of the topics. Generate the help from that copy.
It should be the case that one copy is now OK and one still has the problem.
Trash the good copy and then create a second copy of the copy with the problem.
Repeat the process until you have located the topic that is causing the problem.
The process takes less time than you might think.
Let us know how you get on.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Adobe Photoshop CS2 has encountered a problem and needs to close.

Just starting to get this error on open in CS2 after a few months of smooth sailing on a new system (below). CS2 now cannot open. It started occasionally and increased. Tried reinstalling. Tried deleting the PS config files and same error. Any suggestions?
Here's a sysinfo paste of my system.
Nick
XP pro SP2
Small Bus. Server network node
Profile- Username.DOMAIN
PHOTOSHOP
Photoshop CS2 (upgrade from ver. 6)
C:\Program Files\Adobe\Adobe Photoshop CS2\9.0
MB - ASUS P5K-E
Disk C: 819 GB Available, 931 GB Total, 819 GB Free
Disk D: 96 GB Available, 232 GB Total, 96 GB Free
Intel ICH8R/ICH9R SATA RAID Controller
Physical Memory 2048 MB Total, 1149 MB Free
Virtual Memory 4740 MB Total, 3900 MB Free
PageFile Name \??\C:\pagefile.sys
PageFile Size 800 MB
PageFile Name \??\D:\pagefile.sys
PageFile Size 2047 MB
One Physical Processor / 2 Cores / 2 Logical Processors / 64 bits
Intel Core2 Duo CPU E8400 @ 3.00GHz
Video1: ATI Radeon HD 3800 Series
Video2: ATI Radeon HD 2400 PRO
Memory Capacity 2048 MBytes
Slot 1
Corsair
CM2X1024-8500C5D
1024 MBytes
DDR2-800 (400 MHz) running 1066
64 bits
Voltage SSTL 1.8V
Slot 3
Corsair
CM2X1024-8500C5D
1024 MBytes
DDR2-800 (400 MHz) running 1066
64 bits
Voltage SSTL 1.8V

Just ran memtest and received no errors. This more or less clears the hardware. I have no idea how to proceed. Does adobe offer any direct support for this sort of problem?

"Adobe Photoshop CS5 has encountered a problem and needs to close."

I get this error everytime I try to launch Photshop CS5. The startup screen appears but it stops at "Starting Plugins... Scripting support", then it gives that message^(along with don't send and send error report, of course).
Specs:
XP Pro SP3
E6750 dual core cpu(has 64bit support)
nVidia GeForce 9500gt 1gb
3gb ddr2 ram
Alright, hopefully someone can help with this.
Thanks.

Reinstalled everything and it still gives the same error.
Edit: I used the akami download manager, does that have anything to do with it? Would manually installing it be better?

Adobe photoshop cs5 has encountered a problem and needs to close. we are sorry for the inconvenience

I tryed unstalling it and then restall it and i tryed ccleaner to clean the register and nothing is working and i had it working but when i closed it and updated my computer for updates it did not work again this is annoying cause i got the free trail version so please anyone help me out

Open you Event Log and see what the defaulting module is. It could be PS, drivers, conflicting program, corrupted load of program, or any number of things.

OLC has encountered a problem and needs to close on startup

Downloaded the trial of OnLocation on my Gateway Windows XP laptop and I get an error saying
"Adobe OnLocation.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
Asks to send error report, etc.
It does this while "Loading panels" on the splash screen.
Premiere seems to work fine.
Any help would be appreciated.
Thanks!

Ahh - I've had some luck. I found out that by running dxdiag.exe to analyse directx that my 3D functions were disabled. By trolling through old forums I found one that suggested using the original screen drivers for my laptop - which i managed to find in my downloads directory and installed them. Also, I read on another forum that another brand of graphics card likes contiguous disk space if it needs to use any virtual memory. So armed with this knowledge i cleared a big chunk of drive space. In my travels I came across a great utility called ccleaner (http://www.ccleaner.com/) - definately worth a look to clean up your windows installation (and be nice by leaving the writer a bit of spare coin)!
After too many hours (like the whole night - and I'm working today) I finally have On Location up and running again. If only Adobe could have helped me out earlier!!! Electronic equipment never used to give us this grief just to get to the starting line.
Hope this helps one of you :-)

Help: Adobe AIR installer has encountered a problem and needs to close.

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