Help - Apple TV no longer finds Itunes Library

My Apple TV (current version) stopped finding my Itunes library yesterday. Nothing appears under computers anymore. It worked fine until yesterday
-Apple TV hooked up via wifi. It is properly configured I can access the internet, netflix, etc. I changed no settings
-Itunes, latest version, on windows XP machine. No settings changed
I've tried:
-Rebooting the PC; reauthorizing the account, turning home sharing on and off on the PC; installing Itunes on 2 other XP machines on the home network; turning off the firewall
-Rebooting Apple TV; turning home sharing off and then on; restoring to factory conditions and setting everything up again.
There seems to be nothing left to do. Please help.

try the suggestions in this support article: [_*Troubleshooting Home Sharing with Apple TV (2nd generation)*_|http://support.apple.com/kb/TS3509].
JGG

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