Help! Audible files not showing up on my ZEN!

- >I hope this isn't a repeat question, but I've been through about 3 pages of this thread and haven't found it. I need help with .aa (Audible) files. They're on the MP3 (Zen), because I can see them with the Zen Media Explorer, but they don't show up anywhere on my Zen. Plus, it's difficult to load them in the first place. The Zen usually freezes up. I think that last part may be the fault of my p.o.c. computer, but I'm not sure. Please help! I own about 20 Audio books, and I WANT to listen to them! I tried contacting both Audible & Creative, and just got the run-around. I've been send a link to something from microsoft, but it's a dead link. Any help would be greatly appreciated. Thanks.

I am going to make a couple assumptions:
. you have Audible files from Audible.com (as opposed to generic audiobooks from something like NetLibrary)
2. you have an account with Audible.com (you don't have to continue to pay to keep your account)
3. you are familiar with Audible Manager software
There is no problem at all using Audible Manager software for Audible content and other software to sync the rest of your stuff. I do this.
If you sync your books with Audible Manager, you are going to have to make your new player an authorized player on that computer in Audible Manager. You have a limit to how many players you can have, and also how many per computer. You might have to "bump" an older player (the "Burn CD" option counts as a player)
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Re: All audiobooks do not show up in home sharing
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iTunes Store Customer Support" Message was edited by: Carol G
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