HELP. can't install zen mic

I bought a zen micro a few months ago and had no trouble installing it.
then i accidently uninstalled it, and had to reinstall it. when i connect it to the computer it says "Found New Hardware - Creative Zen Micro" and instructs me to insert the CD. i do, but it says that it can't find the software.
i have also tried just putting in the cd and reinstalling everything, but Real Player still won't detect it.
Please Help.

well... i dont know about your setup... but the zen micro is automatically detected when you have playsforsure firmware installed. The playsforsure firmware is designed to work specifically with windows media player 0... I don't know about realplayer... but if you were using it with realplayer previously... then that might be a valid setup. I don't know why it won't detect your micro after the installation and reinstallation...

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    option (garbage collection extent)...... none
    option (garbage collection thread)...... none
    option (native stack max size).......... none
    option (java stack max size)............ none
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