Help! can't see CR2 thumbnails In Bridge

what can I try?
I cannot see the thumbnails in Bridge but can go into CS4 and open them up no problem
I shoot Canon 5d Mark II
I downloaded Camera Raw 5.3
works fine for my regular 5D but no on the new Mark II
any suggestions?
thanks!

Hi - Joan's husband here (I built the computer hardware for her, but don't
really know Photoshop that well). I did a search for "camera raw" files and
found a second instance located in the adobe/common files folder (not in
program file subfolders as the proper plugin is located per instructions).
It was the 5.0 version, and I could not do anything with it, eg delete it as
it "was in use by a program", even though I had no prgrams open. I was able
to rename it to "old camera raw 5-0", and I copied the new camera raw 5.4
version into that folder. I rebooted and now had 3 camera raw plugins
appearing in CS4/hlep/about/plugins drop down list.
I then went back into the common file folder and was able to delete the old
camera raw file. I now have two camera raw files appearing in the
help/aboutplugins dropdwon, but they are both the same 5.4 version. Now I am
able to see a selection to generate a high quality thumbnail for the cs2
files in Bridge when I right-clicked on those, and this generated the
thumbnails for all of those file types. All is well now (I hope !!), thanks
for your input and advice.
I did purge the cache, but that didn't change anything as far as I could
tell. Also, the 5.4 update doesn't show the Canon 5D Mark II on the list of
updated cameras for this revision, so I don't think it is a necessary update
for this specific camera, but probably good to stay current.
If this was an "end-run" around a proper fix then I would like to know the
proper way to resolve this.
Best Regards,
Jeff Sutton
Joan Sutton Photography
6 Longmeadow Lane
Medway, MA  02053
508-533-1371
www.joansutton.com

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