Help! Can't update my Payment Information.

I've recently had to cancel my old credit card. I've just been handed my new one. Same bank, same billing address. I've been trying to update my payment information for two days now, with no success. iTunes says one of two things: "Your credit card informatin does not match your bank's records. Please enter a US credit card and matching address." Of course the credit card is US as well as the bank. I
've already called the bank twice to check that all the information is correct: billing address, credit card number and that the card is activated, etc. And they've said yes to all the aforementioned.
The other legend I recieve is: "Enter a valid security code." So it's either one or the other, but I just can't get it to work. And the bummer is that I can't update nor download anything from iTunes nor the App Store until I get this corrected.
Any takers? Please Help!
Thanks ahead for your wisdom.
evf

"Enter a valid security code."
Try the troubleshooting help here >  iTunes Store: My credit card's security code or zip code does not match my bank's records
And something else to try...
Launch iTunes then from the menu bar click iTunes > Preferences then select the Advanced tab.
Click:  Reset warnings and Reset cache then click OK.
See if that helps.

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