Help! Credit balance out of date??

Question

why does it say "your credit balance is out of date" when i try to buy something from the music store?? i never pay by credit card, i always have prepaid itunes gift cards and in the upper right corner it says i have $25.02 left. whats going on??
Dell Dimension Desktop 8400   Windows XP Pro  

Answer 1

this is the reply I got from itunes support. Basically, you need to spend any money you already have invested with them before they will allow you to spend more money. I am appaled that apple is not willing to do more to support people who have already invested in their product.
Thank you for contacting the iTunes Music Store.
We are aware of the issue you have reported, and our engineers are working on a
fix. Unfortunately, we will not be able to guarantee a resolution by the time
the new Jack johnson album is released.
If you would still like to pre-order this album, it must be pre-ordered using a
credit card as the payment method. In order to do this, you must use all of
your accumulated store credit or free song credits on other purchases before
attempting to pre-order.
If you are not able to pre-order the album by its release date, you will still
be able to purchase it as soon as it is released, but won't be eligible for any
of the special offers associated with the pre-order.
Thanks for your enthusiasm about this highly anticipated album, and we apologize
for the difficulty this may have caused you.