Help downloading Elements 11 to MAC with OSX 10.6.8

I purchased Elements 11 and have attempted to download it several times. When I get a notification the download is complete, I am asked if I would like to open PhotoshopElements_11_WWEFDJ.exe.  When I click "open" all I get is a dialogue box full of gibberish.  When I close the dialogue box, the cycle starts again. Help!!

I went back and checked my order and it says that I purchased a download for Windows.  Therefore the installer was for Windows.  I pointed this out to someone at Adobe and was told to fill out a form for to exchange what I purchased for the product on a different platform.  But that set for a week and nothing happened.  When I asked about that, I was told there was only a single version of Elements 11 for both Mac and Windows.  That appears to be true, but for some reason the version I purchased included the Windows installer and is labeled as an upgrade for the Windows version. 
Please tell me what to do so I can download the upgrade for the Mac version.   Thank-you in advance.

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