HELP! HP Envy Spectre XT Ultrabook with NO sound!

I currently have no sound on my HP Spectre XT Ultrabook PC!!! Upon buying the laptop it had Beats audio on the laptop. That stopped working recently, but I still had the normal reduced audio, until that stopped completely soon after. I have tried multiple things to fix this problem, all without success; I tried troubleshooting the problem, I tried updating the audio driver (it said I already had the most current version), I tried uninstalling and reinstalling the driver, I tried updating the BIOS on my computer and NONE of these have worked; I still have no sound! Please help to fix this problem!

Since today is HP expert support day, if there is an expert out there, PLEASE help fix this problem!!!!!!!!

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Hello HarleyGuy06,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message after the weekend from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details)
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Hello,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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Hi @anngans ,
Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. In accordance with our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
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Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
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George
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mja8784 wrote:
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sb92075 wrote:
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bumer_v
You can buy by HP PartSurfer or her
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HELP! HP Envy Spectre XT Ultrabook with NO sound!

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