Help!!! I can not make or receive calls! other functions itself. Internet, sms, whatsapp work. I restored as new iphone from the phone and from itunes and still not working.

I can not make or receive calls! other functions itself. Internet, sms, whatsapp work. I restored as new iphone from the phone and from itunes and still not working.
Sorry for my english i'm spanish

I have not tried that...I will look up the process so that I can do it correctly (and still transfer all of my files, contacts, etc). Any suggestions? What is the advantage of restoring as a new device..is this more akin to a complete wipe of a hard drive?

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any suggestions??

Hi hoooopsa
I am sure that you have already checked under profiles that it is not set to "Offline"?
Happy to have helped forum in a small way with a Support Ratio = 37.0

IOS5.0.1 constant error "iPhone can not make or receive calls. Restore from iTunes": I get this message and the phone will no longer work (happend once while on airplain mode and now once while in wifi only area, out of cell range). help!

All- I get this message ("iPhone can not make or receive calls. Restore from iTunes" (happend once while on airplain mode and now once while in wifi only area, out of cell range)). iPhone 4. Newest OS. Never happened with old OS! Cycling phone on/off does not help. Ignoring message causes phone to cycle off then on. After first time this happened, I restored. Six days later...same problem! Clearly a new fix is necessary. Suggestions?

I have not tried that...I will look up the process so that I can do it correctly (and still transfer all of my files, contacts, etc). Any suggestions? What is the advantage of restoring as a new device..is this more akin to a complete wipe of a hard drive?

I can't make or receive calls please help ?

I have iPhone 4. and today morning i found that I can't make or receive calls please help ?

Geo84gr,
Yeah, u're right. It's nothing to do with iTunes.
I never connect my iPhone 4 with PC, still problem comes back.
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1 more testing is mayb the cellular data is off.
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So do u switch ur Cellular Data off? Any1 one o u that is having this same prob?

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@Loomy77
Try the solutions below to see if you can move forward:
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I can't make or receive calls on my iPhone 4S. Please help.

Try a Reset...............
Definately call Your Carrier..........
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I started experiencing this sometime last week. It does not make any sense to me so I ask you. My phone does not make or receive phone calls and texts while I am at my workplace. It had worked find from when I got the phone (Late August) through January. If it stopped working completely I'd figure it was a dead zone or something, although they do not just pop up out of nowhere. But it works sporadically. Like if i got to send a text maybe 1 out of every 4 will work, same with receiving them. And this is the same with phone calls. I will receive a call, get through maybe 15 seconds of it, then the call gets dropped. Then for the remainder of the day (as I do not use it much during work) it will not receive a call, it goes right to voicemail. I have tested this by repeatedly calling my phone from my work landline. It rings fine on that end, so others wouldn't suspect I am having an issue, and goes to voicemail. I left a voicemail and my phone did not alert me to it for over 10 minutes (it never told me I had a missed call) During this timeframe I also attempted to make phone calls from my iPhone, they would not ring, it would immediately drop. But again, it is sporadic. So after 5 or 6 times of attempting making phone calls one goes through. I had made an appointment at the Apple Store the first day that this happened but once I was on the road to the store I got all my texts, voicemails, pictures that I had attempted to send earlier, so I thought it pointless since I had no real proof of this happening. But now it seems to happen everyday, it just happened which prompted me to write this. Again, its only at work, and only recently started happening. There is no cell tower issue, everyone elses phone works here. I have turned off the phone, both a soft and hard reset, reset network setting, turned off/on 3G, Cell Data, taken out the SIM, moved it, etc. Everything short of getting another phone, but it works perfectly fine everywhere else. Any ideas???

I ended up taking my phone in to the Genius Bar, but we were unable to diagnose the problem. The genius said she had never seen anything like this before. We tried everything to figure out if it was hardware or software related, but never concluded anything. Instead of paying >$150 to fix/replace, I bought the iPhone5. iPhone5 is amazing. Maybe it was fate.

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If the carrier cannot help you, then I would make an appointment at the Genius Bar of the nearest Apple Store to have the hardware checked. I really do not believe it is the hardware.
You could try a restore before going to the Apple Store. Make sure you have a backup of the phone and restore the device as new. After activation is complete, see if you can make a call. If it is possible, then restore your backup to recover your content and test again. If it fails, then it is a problem with your backup. If neither works, and the carrier cannot help, then make the appointment.

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I've looked over the internet and tried the following...
cycling airplane mode
cycling wireless
power cycling
removing battery
re-seating the SIM
wiping the app cache
However, none of that has resolved the issue. I'm open to suggestions outside of hopping clockwise on one foot while juggling.
Thanks for the help.

Hey there, jetxten! I regret that you're having trouble with calls. I'm sure we can help! I've just sent you a direct message. Please reply there. Thanks!
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

IPhone 5s can't make or receive calls and replaced SIM card

need help can't make or receive calls and got SIM card replaced twice

If the carrier cannot help you, then I would make an appointment at the Genius Bar of the nearest Apple Store to have the hardware checked. I really do not believe it is the hardware.
You could try a restore before going to the Apple Store. Make sure you have a backup of the phone and restore the device as new. After activation is complete, see if you can make a call. If it is possible, then restore your backup to recover your content and test again. If it fails, then it is a problem with your backup. If neither works, and the carrier cannot help, then make the appointment.

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Hi squiddlydiddly!
I'm sorry you're having issues in making and receiving calls with your prepaid device. I would need to direct you to our Prepaid department for assistance.
In order to reach a Prepaid Department representative, please call 888-294-6804. When prompted, enter your prepaid phone number. Then press 4, 5, 4 and enter the pass code for your account. If you do not know the pass code, enter in four zeros. Then the system will then transfer you to a Prepaid representative.
Thank you,
ChristinaB_VZW
Follow us on Twitter @VZWSupport

I can't make or receive calls in my iPhone 5(just bought second hand and unlocked), but I am able to use 3G network. If I use the same SIM card in other phone it works fine. I have tried network resetting and restore.

I can't make or receive calls in my iPhone 5(just bought second hand and unlocked), but I am able to use 3G network. If I use the same SIM card in other phone it works fine. I have tried network resetting and restore.
I bought this cheap from an unknown persons. I have checked it is not in blacklist. And unlocked by apple.

Those are all carrier features, so contact your cell phone provider.

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Thank you both. I just had a chat with VZW support, and there seems to be an issue in the area. I would think the SIM card solution would work if it were just one phone, however, both my phone and my wife's have the same issue.
Thanks for the responses.

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Help!!! I can not make or receive calls! other functions itself. Internet, sms, whatsapp work. I restored as new iphone from the phone and from itunes and still not working.

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