Help.i cant get itunes to install

i have been trying to install itunes and i keep getting error code 2738 come up when it is installing.i have tried doing what others have said but it still will not install.what can i do please.i have a new iphone and cant get it to work without itunes installed.thanks x

When you say that you have tried what others have said, it doesn't help the person trying to help you. You need to say what you have tried, this saves time and avoids you being told to do something you have already tried.
I haven't encountered this error number before, but according to the Microsoft list of installer errors is means:
"Could not access VBScript run time for custom action"
It's just a guess, but the following might help.
Type cmd into your search box, cmd should come up under programs. Run it with "Run as Administrator".
Paste in the following line:
regsvr32 scrrun.dll
If that doesn't work, try the following:
regsvr32 vbscript.dll

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