Help, i cant get itunes to work

i posted a message a minute ago.
when i try to open itunes it appears with the message after installed and reinstalled it.
"itunes has encounted a problem and needs to close"
any ideas would be much appriceated.
only got ipod for christmas and cant use it,.
thank you

Have you had a look at this page? It may be of some help: iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures

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Help, i cant get itunes to work

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