HELP!!!! I just updated iTunes and now it won't open!
When I double click the icon on my desktop, my curser does the hourglass thing like it always does before the program opens, but then it stops and the program doesn't open! Everything else on my computer seems to work and my virus scan thingy says there's nothing wrong. I have also reinstalled iTunes twice and restarted my computer. I tried calling the help number but after waiting ten minutes to speak to a live human being, I was told that I would have to pay fifty bucks for them to help me! After reading the other posts on this message board, I am beginning to think that they are doing this on purpose so that they can charge everybody fifty bucks. Anyway, any advice regarding how I can open iTunes without losing my music, messing up my computer, or paying fifty dollars would be much appreciated. Thanks.
Gawd, no, i'ts not an evil plot by Apple to get $50. It's because 9 times out of 10, it's a Windows problem and since they didn't sell you the Win PC, they're not giving free support.
OK, do you get any error message?
Go to Task Manager > Processes tab (hit ctl-alt-del)
Click on the Image Name column to sort things alphabetically.
Do you see itunes.exe in there?
Do you see qttask.exe?
Similar Messages
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Just updates itunes and now it doesn't open at all, not even an error message
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tried restarting the computer, that wasn't any help
cleaned up registry with ccleaner
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please anyone have a solution?try with this one
uninstall all the apple application S/w from your pc,
Reboot it
Now download a fresh itunes from apple and try installing
Reboot it -
I tried to update itunes and now it won't open, how do I fix it? Will uninstalling and reinstalling erase my library?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
HELP!! Updated iTunes and now it won't work
I just updated itunes & quicktime. I can't open itunes, it tells me that I need to have quicktime 7.0.3. which I do. It tells me to reinstall which I've done 3 times.
Help!!!
Thank you!hello Illinois!
I can't open itunes, it tells me that I need to have quicktime 7.0.3. which I do.
hmmm. is that message saying that you have 7.0d0 installed?
if so, what we're going to try is a careful standalone QT 7.0.4 install. (that's the version of QT which you are supposed to be getting in an itunes 6.0.2.23, 6.0.3.5 or, as of this afternoon, an itunes 6.0.4.2 installer bundle.)
download and save the QT 7.0.4 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
if the standalone QT install goes through okay, will your itunes launch properly?
love, b -
This didn't happen until after I was attempting to restore my iPad. Restore was unsuccessful. It suggested I make sure I was up to date on upgrades and restart. I did and now it won't start again so I can attempt to restore my iPad.
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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I have an iPod nano. I just updated the latest version of iTunes. Now, when I plug in the iPod to my laptop I get an error message which says "The iPod Cassandra cannot be used because it requires iTunes version 4.9 or later." What can i do to be able to load my music??
Hi, have also installed the latest iPod Software Update?
Andrew
http://www.apple.com/ipod/download/ -
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I just did the OS X update and then the iTunes update and now my iTunes won't open on my Mac mini. I click the icon and it doesn't do anything and I even tried opening it in my applications folder and it still won't come up. Is anyone else having this problem and if so, how do I fix it?
I had this and managed to fix it:
Download iTunes from https://www.apple.com/itunes/download/
Open the Terminal
Run "sudo rm -r /Applications/iTunes.app"
Re-install iTunes -
Please help! I just want to put music on my Ipod.
Perhaps give one of the following documents a try:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues -
I just updated itunes and now it wont open?
I just updated itunes and now it wont open. any ideas?
Hello maddisonsf
Try downloading iTunes from the link below and run the installer that comes with it to see if that resolves the issue of not starting up for you.
iTunes 11.1.3
http://support.apple.com/kb/dl1614
Regards,
-Norm G. -
I just updated itunes and now itunes wont open
i just updated itunes and now it wont open????
Hello maddisonsf
Try downloading iTunes from the link below and run the installer that comes with it to see if that resolves the issue of not starting up for you.
iTunes 11.1.3
http://support.apple.com/kb/dl1614
Regards,
-Norm G. -
ive just updated itunes and now i cant view any items in the itunes store, all that appears are the names of the songs or films under blue boxes, any ideas would be greatly appreciated thanks
are you signed in? do you have an account setup with itunes store?
did you authorize the computer? -
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You did a d/l of the iTunes .dmg - did you install by opening the .dmg and following the dialogs?
MJ -
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Hi Jeff,
see for your problem:
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm
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