Help! I no longer have the email address for my itunes account and cannot verify Apple ID
I am trying to log into my itunes account and it tells me I need to verify my account by logging into my email. My AppleID is an old email account that I can no longer access. I want to log in to itunes to update my email account on file, but when I try to log in it says I need to verify my account. I'm stuck. Does this mean I can no longer access the money I have on my itunes account since it doesn't let me sign in without verifying?
Frustrating!
i am having the same prob spent almost 2hours in apple store in kingston and they made me email apple support in the end who told me to sort it online when it didnt work in the first place i phoned up and was told they would email me back and still waiting for issue to be resolved i swear dell is bloody easier at least you can talk to someone v.unhappy especially the amount of money these products cost they should know better tut tut
Similar Messages
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Please help
I no longer have the email address associated with my iCloud and do not remember my password. I created a new Apple ID but it does not match my iCloud. How do I fix this?If you can't remember your password then see if you can get it reset via http://iforgot.apple.com
If you can't get it reset via that page then try contacting Support in your country and see if they can reset it for you : http://support.apple.com/kb/HT5699 -
Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses is changed aswell ..for some reason i cant update my apps off m iphone & in itunes via pc it will say apps are all up to date but i have 25 apps that need updating please can someone help ,, i can download a new app but i cant update existing ones ,,,
very frustrated iphone user !!Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID. -
How do i change the iCloud account on my phone when i don't have the email address or password to the one that is on it now?
i cant active my iphone after restor and i forget my apple id and password
can you active my iphone -
I have authorized over the past years a total of 5 computers, two of which bit the dust. Apple will not allow me to authorize any more computers because I've maxed out the limit of 5. According to the instructions, I must deauthorize the two computers that crashed to allo any more computers to share my music, videos, etc. I can't deauthorize the two hard drives that "crashed", so how can I authorize any more computers? Help.
Once per year you can deauthorize all five computers regardless of whether they are still in service or no longer in your possession. You can then reauthorize the computers you still use.
In iTunes Store click on the Account link under Quick Links. -
How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
You need your password to delete it and I need the email address to reset the password. I feel like I'm going in circles!!! Please help!!!Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account). You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I switched ISP so no longer have access to the email address for my iCloud account how do I change it. Why isn't it as easy as changing my Apple ID.?
Hi dawn192,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Apple ID: Changing your Apple ID
http://support.apple.com/kb/HT5621?viewlocale=en_US
Cheers,
- Judy -
How do I change my daughter's iPod onto my new apple account from my old account? It always ask's me for my old password, which I can't remember, and no longer have the email address. Thanks
Purchases are locked to the account that purchased them. Thus first try to recovery use of the original account.
Also, yo have obtain use of the original account to deactivae the Activation Lock
Find My iPhone Activation Lock
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
The method includes if you do not have access to your original email account.
The
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
CHANGE ID
Apple ID: What to do after you change your Apple ID
The ID is used in the following locations and you have to change them.
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
Settings>iCloud
and Settings>iTunes and App store
You have to sign out of ID (for iCloud you delete the iCloud account from the iPod) and sign in with other ID.
Note the following are resolved if you use Family Sharing (iOS 8 and later):
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
I no longer have the email address that is suppose to be my resuce email address to reset the security questions.
How can I reset the rescue email address if I don't have access to it?
Thanks,
Wareagleauburnfanhave a look at this support article.
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how do i change the email address for my icloud account on my 4s. when i sign in on line it is my new email address so i thought it would change automatically but obviously not!
Settings>iCloud...scroll down...delete account. Then setup iCloud with your new ID.
You can't change the Apple ID for your iCloud account, you have to delete it. -
I want to access my itunes account on my parents computer. It already has another itunes account on it. I no longer have the original computer that my itunes account was on. How do I access my itunes now in these circumstances?
I can try, but I don't understand your problem.
What device are you using?
Do they have a Mac or a PC?
Do they have devices they are using?
What do you want to access? Do you want to sync that information you access? -
How do I update my ipod touch with my new email address for my itunes account?
How do I update my ipod touch with my new email address for my itunes account? I recently changed my email address and updated it on my itunes account but now my ipod keeps asking me for the password associated with my old email address.
I did this and I still get a error message about either the
password or the email account is incorrect! -
I'm trying to reset my iPhone 5 but no longer have the email address iTunes is connected to
IM trying to reset my ipone 5. But my email address is no longer active so cant get my pass word back is there any other way I can reset my phone to factory settings .
This link will tell you how to change the email address for your Apple ID: https://www.apple.com/support/appleid/manage/
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How do i change the email address for this iCloud account
I have just set up my new iMac. When asked for an email address, I set up a new one instead of using the email address used for my icloud used in my ipad. How do I apply the old email address to icloud on the imac so that my calendars and email synchronise on all machines?
Sign out in System Preferences>iCloud then sign in with the ID used on your iPad.
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I want to use a different email address for my iTunes account.
My Apple ID is tied to my old email address at Comcast. I no longer have Comcast. I am told that I can't change this. If I create a new account using my me.com address how do I export/import all of my music and apps that were bought under the old ID? This sounds like it would be a pain
You can set up an email address for your husband by following this guide.
http://bt.custhelp.com/app/answers/detail/a_id/44610
Unless you either use different web browsers, ie you use Chrome browser and your husband uses Internet Explorer or you both have different Windows users accounts on your computer you can not have different homepages as such.
The work around would be to set your browser to open with two tabs, one being your homepage and the other being your husbands home page. I don't use Chrome so I am not sure exactly how you would do that but it would be similar to open your home page then in a seperate tab open your husbands then got to tools in the browser menu and find the setting "set as home page" and save it.
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