Help I receive a email and cannot open them my phone goes back to the home page of apps

when I receive a email I cannot open it to view it the phone tries to open but the returns to my home page of apps

Try:
- Resetting the iPOd. Nothing will be lost.
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Download/install a new app
- iOS: Troubleshooting applications purchased from the App Store

Similar Messages

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    Every app I try to open goes back to the home page. Help!

    Hello Cacisme,
    Have you tried a hard reset of the iPod? T o do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    If the problem still persists, try restoring your iPod from backup via iTunes.  See this article for more assistance.
    http://support.apple.com/kb/ht1414
    B-rock

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    Hi,
    Try resetting your iPod:  http://support.apple.com/kb/HT1430. 
    Hope this helps! 
    ---likeabird---

  • My apps won't respond.  I touch them and it tries to initiate and it goes back to the home page.  How do I fix this?

    I just got an Ipod touch for Christmas and I can't get the apps to work.  I touch an app and it tries to initiate, but then if goes back to the home screen.  How can I fix this?

    Try:
    - Resetting the iPOd. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Download/install a new app
    - iOS: Troubleshooting applications purchased from the App Store

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    Hi upgraded my iphone 5 to ios7.1 and now my Facebook and fitbit app won't work it just keeps going back to front screen and suggestions on how I can fix this if so please put answer in simple words. Thanks

    Hello Glenys,
    It sounds like you have 2 apps that are not working as expected. I recommend the steps from the following article named:
    iOS: An app you installed unexpectedly quits, stops responding, or won’t open
    http://support.apple.com/kb/ts1702
    These steps will get you started but therea are more if needed:
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    Update your device software and your apps
    Update your device to the latest version of iOS.
    Update your apps:
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    Thank you for using Apple Support Communities.
    Take care,
    Sterling

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    My iPad was working fine until Tues. Night. I went to go on facebook and it shows a white page like it is coming on the it goes back to the home page. I have turned it off, deleted Facebook and put it back on but it still does the same thing. What can I do?

    Morning DeeHutton,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Best of luck,
    Mario

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