HELP! I think my iPod is dying

I have a 2004 fourth-generation 60G iPod with color display. It worked wonderfully for years on a PC. About 1 year ago, it started having problems. I accidentally ran it until the battery was drained. I tried to plug it in to recharge it. This did not work. I had to restore it. Since then, I have accidentally drained the battery a couple more times; each time, I have to RESTORE it. This alone is frustrating, but it gets worse.
I switched from PC to Mac a few months ago, and I hoped the problems would stop and that my iPod would behave better because I am now connecting it to a better computer. Well, the same problem has continued.
Last week, when the battery drained yet again, I went to perform the RESTORE. After I did this, it said my 60G iPod now has only a capacity of 16.22G. What the heck happened to the other 43.78 gigs? I tried several suggestions, including restoring several more times, running the Mac Disk Utility to erase the iPod (which did not work because it said there was an Input/Output error), and even tried plugging it back into my PC to try to format it that way. Nothing worked.
Now, when I plug it into my Mac, the Mac won't even acknowledge it. Is it because I formatted to the PC? If so, I cannot remember how to format it back to the Mac, because the Mac won't even see it in order to format it. It gets worse.
For some reason, when I try to reset my iPod by holding down the Select and Menu buttons at the same time, it starts to reset, but it makes this horrible, LOUD clicking sound like I have never heard before. It literally sounds as if something inside the iPod is BROKEN (like the drive is trying to spin but is getting stuck on something), but I have not dropped it.
What are my options? Don't tell me I need to get a new iPod. I dropped $400 on this thing brand new with the intention of never needing to buy a new one again. I'll be damned if I have to drop another couple hundred dollars to get a new one again. HELP!

Don't tell me I need to get a new iPod. I dropped $400 on this thing brand new with the intention of never needing to buy a new one again.
Never? That's an unrealistic expectation for a consumer electronics product with a hard drive inside that you carry around with you in your pocket.
Try connecting the iPod, and running Disk Utility (quit iTunes if running). Select the iPod's hard drive in the sidebar (select the drive and not the volume indented under the drive). Go to the Erase tab. Set the format to +Mac OS Extended (Journaled)+ and erase (reformat) the iPod's hard drive.
If the erase completes successfully, quit Disk Utility. Run iTunes and immediately perform another Restore to install and initialize the iPod's software.
If the erase stalls or errors out, there may be a problem with the iPod's hard drive.

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  • I believe my Ipod has died

    I have a Ipod mini and I bought it in july of 2005. I have been told that the battery dies after two years.
    Im starting to believe that.
    It wont charge when I plug it into a wall unit or into my computer. When I try to turn it on the apple sign pops up then the sad ipod icon comes on. I tried to restart and restore it but both dont work.
    At the moment I have it plugged into a wall charger and the apple sign is on then the sad ipod.
    Is my Ipod died and done with?
    What should I do?

    First, I also agree that it is probably the right time to have a battery replacement, but you have to deal with the sad iPod icon, which caused by the sudden cut off of the battery power - the HD stuck at a certain point .. but have a read of the following
    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

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    Can't be done.
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  • Hello i think my ipod has been stolen

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    No
    lost/stolen                                     
    No app on the iPod is required.                           
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    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

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    I am having the same problem with my old iPod. I just bought a new iPod an hour ago and same thing.
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    I am using Windows XP

  • IPods keep dying

    Everyone seems to be at a loss why my iPods are dying including apple senior support and senior people at the Apple store.
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    Baby, you only really need to restore your iPod to troubleshoot a problem on your iPod. A restore wipes the iPod back to factory settings including all of your music, so this is nothing that is done routinely. As for updating, it is really only necessary to update if there has been a new release for software for your specific model of iPod. For example, I had a 3rd generation iPod that really hasn't been updated in at least 6 months because there has been no new software released for that model. Even if new software is released in the updater for your model of iPod, it may be wise to hold up on updating for a couple of weeks to see if there are any specific problems with that updater. In other words, "if it ain't broke, don't fix it." Hope this helps.

  • Help please! So my laptop died when i spilt coffee all over it. I had never synched my itunes (i know i know) and now i cannot access my tunes library. How can i get my library back ?! Thanks

    Help please!
    So my laptop died when I spilt coffee all over it. I had never synched my itunes (i know i know) and now i cannot access my tunes library. How can i get my library back ?! Thanks

    See Recover your iTunes library from your iPod or iOS device. Even if you don't have such a device there are links in the article that will show how to recover your purchases.
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  • I think my ipods knackard

    HELP HELP HELP.....
    I think my ipods knackard, but i really hope it isn't cos im doing chairty work for my gap so i cant afford to buy i new one... please help
    Ok the problem is that my ipod wont charge on any wall charger, ive tried alot, but will on my computor, in order to try and solve this I tried to restore factory conditons but in order to complete this ypu have to plug it into a wall charger which I can't do, so now it just sits there telling me to plug it into the wall charger! Is there anything i can do? Please help.
    Timekeeper

    When updating or restoring some iPods via a usb connection, it needs to be plugged into power via the charger to complete the process, and this is why you see this icon displayed.
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    You may be able to complete the process via a car charger, or via a powered firewire port on the computer (with the required 6 pin cable of course) if you have access to either of those. Or maybe visit an Apple store if one is nearby.
    Or you can try this.
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    Other than that, your iPod cannot be used until you complete this process.

  • My ipod touch 1st gen has gone into recovery and wont restore because of a error 1 or something like that can someone help me quick this ipod is my little cousins and i dont want her mum to find out what happend

    my ipod touch 1st gen has gone into recovery and wont restore because of a error 1 or something like that can someone help me quick this ipod is my little cousins and i dont want her mum to find out what happend

    I have not seen a solution for error (1)
    make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • The computer that i had been syncing my ipod to died and was unfixable. i now have a new computer. how can i back up my ipod on to my new computer without losing all my music and apps

    the windows computer that i had been syncing my ipod to died and was unfixable. i now have a new windows computer. how can i back up my ipod on to my new computer without losing all my music and apps?

    See these 2 User Tips...
    Syncing to a New Computer...
    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991

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