HELP! i woke this morning to my phone saying it needs to be connected to itunes.
when i try to connect it says restore to factory settings cause my phone cannot be recognized.... what should i do? i dont want to lose everything
Connect it to iTunes and restore from the backup...see what data is still there.
There is no reason at this point to suspect a new phone is needed.
Similar Messages
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I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.
probably need pc or mac update for ios 6 on your home device
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My brother gave me his old iphone when the touch screen went out on mine. It's in great shape but when I received it, it says that it needs to be connected to itunes to be restored. I have done this and it goes through the whole process then says iphone "iphone" could not be restored. unknown error code (-1). There is not a -1 code on the list and I have tried most of the suggestions.
Does my sim card need to be in when I am doing this? And any other suggestions?I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.
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My ipad is disabled and it says i need to connect to itunes when i connect it to itunes, it says it wont recognize it until i put my passcode into my ipad, but with my ipad disabled, this is immposible, how can i resolve this problem?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad an resync your content to it
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my iphone was fine last night and i put it on charge before i went to bed, woke up this morning and my phone was dead and hasn't come on since and i've tried putting it on charge for hours and still won't come on, anything you can do to help this problem?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
I woke up this morning and my phone is now stuck in Hboot/Fastboot menu
I woke up this morning and my phone is now stuck in Hboot/Fastboot menu.
How did you get at that screen in the first place? Were you installing something questionable on your device recently?
Have you tried to power off the device this way:
Press and hold the Volume up button and the Power button until the device powers off (approximately 10 seconds) then release.
Allow several seconds for the reboot process to complete.
Have you tried any of the other things found in the troubleshooting section?
Troubleshooting Assistant | Verizon Wireless -
Hello, Can anyone out there help me? I tried updating my phone to ios 6.0.1 this morning and my phone did a factory default/reset. I lost hundreds of precious pictures and all my contacts. Is there any way of recovering my photos? Please Help :-(
Yes we did a back up, but it's a new computer and we can't find it anywhere on it. We had to "authorize" it through itunes, but still nothing. Thanks for the help
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This morning Find My Phone alert went off on all my devices connected to my Apple ID at the same time, is this a bug or should I be worried that my id is hacked? I didn't have Find My Phone app installed on many of these devices. Please advice. Thanks in advance.
If you have enabled Find My iPhone/iPad on your devices, any one with access to your Apple ID and Password can Play Sound on your devices.
Tap to enlarge image. -
Hi,
For no apparent reason my phone stopped working...so I did a reset and got the message 'Restore Needed'. I connected to iTunes and got this message: 'iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your passcode on your iPhone before it can be used with iTunes'.
The problem is, I can't enter my passcode because I'm not given that option on the iPhone. All I seem to be able to do is make an emergency call.
It's been working fine otherwise. Any suggestions?
This is the SECOND replacement iPhone I've had this week and I'm getting a bit fed up.
Thanks in advance for any help,Are you referring to the 4 digit passcode needed to enter the phone and use it's features?
If so reboot your iPhone and enter the passcode to get it operational. Launch Image Capture on the Mac and connect the iPhone. Now you should be able to download the video files to wherever you want on your hard drive.
OT -
help, my phone says it needs to restore but when i go on to itunes, it says it cant because my phone has a password!!! i cant put the password in because the phone says it needs a restore!!1 catch 22!!! help much appreciated, thank you
Try restarting your router by removing power to it for 30 seconds. This may correct the problem.
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My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?
Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS -
My phone says it needs to connect to iTunes. I do this and it will not update or restore factory settings?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
hello im trying to unlock my ipod and its not letting me do this its saying that i have to connect to itunes and i did that so is there anyway you could help me please?
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Please Get the iPod Touch User Manual for iOS 5 -
i had updated my credit card details online this morning, and my credit card had been charged four times by ITUNES NZ CORK IE, anyone knows why this occurred
Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library. -
Tried to sync apps.. phone shut off and sed to connect to itunes
i have the 8 GB and i tried to sync apps.. phone shut off and sed to connect to itunes and when i did it just turned off and turned back on automaticy and still sed to connect to itunes even though it already was. It kept repeating this and now it wont charge or turn on or off. I need help
i tried that and nothing changed... it just has a slice of blinking red in the battery on the screen and a picture of a plug with an arrow pointing towards a lightning bolt.
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