Help in Incoming email and there service ticket id

Dear Experts
I need a help. We raise a service ticket for every email that we receive. I want a list of all those service tickets, email unique reference number, along with the sender email id (And not the BP standard email id). I am unable to find it. Tried SOIN, SOST, SOOD, but of not much use.
Kindly help
Regards
Malay

Hello Malay,
Even though you clearly mention "I want a list of all those service tickets", I think you really mean that you want the list of sent emails. Is this correct?
If so, I would say SOST is really the plce for it.
Now if you really want the list of service tickets, then you need to share what triggers those emails and how the tickets are created from them.
Cheers,
Ian Segóbio.

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