Help ! ITunes crashes everytime on gapless playback information

Please, i don't know what to to. Everytime I open Itunes it says gapless playback information and goes on forever, it won't let me import a cd . It just crashes. It's version 7 the latest one. It didn't happen before until the upgrade
how can i stop that gapless playback information from apperaing everytime??
Windows XP

Hey, guess what...I fixed it!
It appears to be that when iTunes updated to the 7.1 version, you needed the newest version of quicktime to be running and fully installed.
For example. I had the K-Lite Mega Codec pack, which in it contains a quick time alternative codec which allows you to watch .mov or quicktime movies without having quicktime actually installed on your computer.
So I completely removed the K-Lite Mega Codec pack and rebooted, then completely installed iTunes 7.1 + quicktime, and then rebooted again to be safe. And it worked. I also installed the K-Lite Mega Codec pack later and excluded the quicktime alternative.
But if you dont have the K-Lite Mega Codec pack on your computer I suggest uninstalling quicktime, and reinstalling it, then install iTunes 7.1 all over again.
Does this help you? If you have anymore questions just ask sophie.
Best wishes,
Oakie

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Need help with this annoying "determining gapless playback information" freeze and crash error to having to hard reset my computer! Someone please help

Haven't been able to use itunes for at least 2 months now. I went to upload a newly downloaded album and now itunes freezes on "determining gapless playback information" every single time! Then i have to hard reset my mac every time as well, which i have done a good 30+ times now. Someone please help me out, it would be much appreciated. i just want to listen to my music again. Apple support is useless and just want money when it's there fault it has happened anyway by applying that useless 'determining' non sense. Please help!

This is the "iTUnes for windows" forum, If your doing this on a mac, you may get better help in the "iTUnes for mac" forums

Everytime iTunes starts with "Determining Gapless Playback Information"!?

Hi,
for 7 weeks now everytime I start iTunes (12.1.0.71) it keeps saying "Determining Gapless Playback Information" and does it with the last 189 mp3-files I imported. The files are always the same, it does not happen to any other, older mp3-files and it does not happen to new m4a-files. I found some ideas in forums but all of the suggestions are outdated because iTunes 12.1.0.71 does not have the options mentioned anymore....
Any ideas?

Welcome to AD!
I'm not sure this will work, but it's what I would try on my PC.
I would rename the folders containing those new music albums to something else. Then itunes will not be able to find them, so should skip the determining gapless info for them.
Specifically, use Windows Explorer to rename the folder they are in from "Artist A" to "Artist A re-do"
I would also check to see if another player such as WMP could play them. They might be damaged files.

ITunes Freezes on determining gapless playback information

I really would like some help, I start iTunes up it starts to check the gapless playback information, then stops and I can't do anything more, except close it out. I have tried repairing it, I have tried uninstalling then reinstalling it, nothing seems to work. Does anyone have anything else I should try?

Wow..adding to this one and will post my own. I just bought an iPhone and discovered iTunes 9 now Locks up on "Determining Gapless Playback Information". iTunes 9 worked fine prior to this as was syncing with iTouch. While it locks up on one song "Analyzing 4 of 4: Boys Boys Boys" the screen for Welcome to Your new iPhone is up but it is already locked up. I don't want to have to un-install and possibly lose my iTouch sync info. Without the iPhone hooked up iTunes just seems to lock up right away and never gets tot he Determining Gapless Playback.

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Welcome to AD!
I'm not sure this will work, but it's what I would try on my PC.
I would rename the folders containing those new music albums to something else. Then itunes will not be able to find them, so should skip the determining gapless info for them.
Specifically, use Windows Explorer to rename the folder they are in from "Artist A" to "Artist A re-do"
I would also check to see if another player such as WMP could play them. They might be damaged files.

Itunes crashes while determining gapless playback info

I had this problem with itunes 7 and now with 8 and its driving me crazy.
OK i have had no issues up till a few days ago. I was listening to a podcast and it had like 9 minutes to go and it froze up itunes started having the spinning beachball and it took 5 minutes before i could even get the force quit menu to come up so i could get out of itunes.
Then i reopened it and it said my libary was not an itunes libary so it began building one and it got half way though and it said determining gapless playback for sony 300 of whatever and it kept going it started slowing down then it picked up again then it froze. I saw which song it froze on so once i get itunes to quit i found the song and took it out. It sstarted up and this time froze on the song before it.
So i took out everything started a blank library and added songs one folder at a time and it got part way done but then at some point it freezes up and then every since this issue with itunes now when im typing in safari or firefox if i type to fast i get the spinning beach ball and i have to wait about 10 seconds to type again.

I am experiencing the same problem. My itunes used to freeze after several seconds of being open because certain songs would jam it on the gapless playback. However I would "X" out of this and the program would work fine. However, the first song it checks now for gampless playback jams it and as soon as i open itunes, it freezes. It does not even show that it is processing the gapless playback in the upper window. My computer also makes a "weird noise:" the hard drive turns intensely to a beat: -- -- ---- (pause of about 2 seconds) -- -- ----. I have tried reinstalling itunes, which did not work.
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HELP! Stcuk while "determining gapless playback information"...

I installed v7 and launched it. While going through my library to scan for gapless information (or whatever) it hangs... I've tried restarting my computer and it doesn't seem to help. It always gets stuck 174 tracks into the 4000 that I have.
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This is the "iTUnes for windows" forum, If your doing this on a mac, you may get better help in the "iTUnes for mac" forums

Determing Gapless Playback Information.. CRASH

Since I installed v 7, iTunes (and my computer) freezes as iTunes tries to "Determine Gapless Playback Information" by scanning all my tracks. It gets stuck on one (or several possibly), and there is nothing I can do except reboot my laptop. Can anyone help? The only way to avoid this happening is by stopping iTunes scanning all my tracks the second I boot it up, but this is obviously some kind of bug... thank you

I am having the same problem. Every time I update my iPod it has to "determine gapless playback information" for several hundred songs even though these songs were loaded onto my iPod long ago. I am using a 5g iPod 30gb with iTunes 7.0.2 and iPod software 1.2. Please let me know how to correct this problem.

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Everytime I update my ipod, iTunes has to determine gapless playback information for 400+ songs (not nearly my entire library) - what's going on? Is there anyway I can make this stop? It drives me insane.
Thanks!

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I allowed the original Gapless Playback scan to complete on all songs in my library (just 5K songs, but a slow PC). However, some songs are scanned again every time I start iTunes AND every time I sync my iPod and sometimes randomly (like when I download a new iPod Touch App). I normally allow the process to complete (again) every time. When it occurs during an iPod sync, is causes the sync to hesitate at the end of the process, apparently waiting for iTunes to finish the Gapless Playback scan. This is infuriating!
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WHAT I'VE TRIED:
1) I have attempted to play with the "Part of a gapless album" setting on the affected songs to no avail (set to On, Apply, then Off, Apply).
2) I have dumped my iTunes library and created an entirely new one from scratch (holding the Shift key when starting iTunes to create a new library in a new location).
3) I have completely uninstalled and reinstalled iTunes.
4) I have tried this on another computer and found that I experience the exact same problem on exactly the same songs on both Windows Vista Ultimate 32-bit and Windows XP Professional 32-bit.
5) I have submitted feedback to Apple (nearly an exact copy of the first 2 paragraphs you see above).
Note that I cannot re-rip these songs because I received them as part of a bonus package for a Sony PlayStation 3 video game (God of War 3, Collector's Edition). The MP3 files I have of these songs are the only ones I'll ever have access to. Also note that there is nothing obviously wrong with the song files because they play fine and all metadata appears to be valid.
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null

I know this is filed under iTunes for Windows, but I found this discussion whilst Googling for a solution to this exact problem under OSX 10.5.8, so I just thought I'd add my name to the list of people who are suffering!
Running OS X 10.5.8 with iTunes 9.1.1 (12) and a 160GB iPod classic. My iTunes library recently exceeded the capacity of my iPod, so I thought I would experiment with the converting higher bitrate files to 128kbps AAC option. Naively, I thought this would only address lossless files, as the idea of re-encoding a lossy file seemed a little silly to me - but no, even VBR MP3 with an avrage bitrate of not much over 128kbps got re-encoded. During the process (which was painfully slow - disk activity was at around 1.5MB/s for the entire duration) many of these suffered from Unknown Error (-50) and simply would not convert. All in all it took me 72 hours to convert my library on a 2.4ghz machine with 4gig of ram
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As a side note - Apple, if you are reading this, please allow us to only re-encode specific types of files to 128kbps AAC - I'd love to do this for my lossless albums, but I really don't want to do it for my V0 MP3s.

ITunes crashing - Determing gapless playback information

I am having a big problem with itunes, since my main drive crash with all my music, i had was to trash my library and restart from what every music I can find on my other drives.
Problems problems....
1. Adding music itunes will crash
2. Most time it will crash while trying to determing gapless playback information
3. and just at startup it will crash
I have repaired permissions and all the fancy stuff but still problem, now apple has updated to 8 and the problem was never fixed any ideas anyone????

Hi,
Try deleting the iTunes preference file. /Users/YourName/Library/Preferences. Open the Preferences folder, locate this file: com.apple.iTunes.plist drag that file to the Trash, empty the Trash and reboot. You will have to reset your iTunes preferences, but this is the only way to find out if the file is corrupted and considering you are experiencing so many crashes... that might be the culprit.
Carolyn

Macbook Pro running 10.6.8 and I can't update itunes as it freezes everything! It's open at 'determining gapless playback information' Please help! I've downloaded Combo and it has not help, and have had to force quit on the Mac each time I've tried!

Please help! I have already tried to use the Combo update, which I downloaded today but it has not help. Itunes then freezes at the point of 'determining gapless playback information,' no idea what to do next, please help!!

Deirdre_N,
you can download the latest iTunes (as of this writing) directly from Apple’s servers here. If you’re already running 10.6.8, then there’s no need to redownload the Combo update; iTunes is an independent download.

Itunes error...gapless playback Help!

I just recently updated to the new itunes. i opened it. Synced a few songs on it then it came up with an error. the next time i opened it, in the box on the top where it says what song you are playing it said "determining gapless playback" then like 1 out of 458 or something like that. then an error box popped up and when i clicked don't send it closes. i everytime i opened it, the same thing happened. So i uninstalled itunes and quicktime and reinstalled it. It does the exact same thing. I dont know what to do. Any suggestions? Thanks!
jacthemac11

hi bnoir
i'm having the exact same problem.
just updated to version 7 of itunes
as soon as it opens goes searching through
"determining gapless playback information"
first time it froze on track 1346 of 1393 - deep
second time froze on 1298 of 1346 - i get lifted
subsequently freezing on 1298.
just got nano for my xmas
have not been able to use it yet because of above prob.
would really appreciate any help.
cheers
zoë

ITunes determining gapless playback information then freezing computer

I imported my music to itunes last night. My computer froze while it was trying to find the artwork then i rebooted it and now itunes keeps determining gapless playback information. It gets about three quarters of the way through and freezes in the same spot everytime. I don't know what to do.

I have the same problem - and cannot use iTunes at this point. Have about 15,000 tracks, and it got through most of them crashing which seized up the whole machine. I removed the song it crashed on which didn't fix it.

Help ! ITunes crashes everytime on gapless playback information

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