Help - iTunes V4.8 'Program Error' at end of install.
Please can anyone help with this CD installation failure of itunes only (without ipod connected):
The installation of quicktime seems ok then iTunes, but on completion a window opens stating 'Program error, iTunes will close.. an error log was created'. No associated error number is displayed and I can't find the error log. At the same time the folder System32 opens. The Installation wizard says everything worked ok but if I then run iTunes the same 'program error..' window appears.
Thanks in advance.
PC pentium III Windows 2000 256 RAM, 7.5Gig free disk space
hi BB!
hmmmm. that's an unusual sort of error message.
let's first try taking any CD-drive complications out of the loop. download and save to your hard drive a fresh copy of the itunes installer from the apple website. (we'll run the install from there rather than on-line.)
http://www.apple.com/itunes/download/
try switching off all background applications prior to the install too (if possible, disconnect from the internet first):
http://consumer.installshield.com/kb.asp?id=Q108377
do you still get the same error then?
keep us posted.
love, b
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