Help: Mail program hacked by Spammers

My "Mail" application has been hacked by spammers. About 3 weeks ago, I noticed when I clicked on "get mail" 15 incoming messages would appear in the mail activity box, but only 3 or 4 actual email messages would appear in my incoming message box. When I send out an email, there is alway at least one phantom email that goes with it, yet nothing appears in my sent mail box. Norton hasn't found anything. Today Comcast sent me a message saying Spam was being detected coming from my account and they were suspending my email port until it was resolved. I've tried changing my password and changing my outgoing mail port to a more secure port, but nothing has helped. This is my primary business email account and I need it to be clean. Does anyone have a suggestion for what I can do or a better virus/spam protection software package? Thanks!

I guess my confusion has to do with your direction to: "Open the list of applications and check off the ones you want---in your case probably just Mail." I was expecting to see a "list of applications" when I clicked on Applications in the Optional Install Package, but I saw neither a list of applications or the Mail application.
Regarding the install disk. I have a new Mac G5 that came with OS 10.4 pre-installed. I think this help line is getting frustration for both of us. A better solution might be for me to take my computer into the shop that sold it to me and have them deal with the problem. Thank you for your assistance.
Paul

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Mac mail program hacked?

I'm afraid I'm not posting this in the right place - but any advice would be welcome.
I think my mail program/mac.com email account has been hacked. I am recieving around 10 postmaster notifications every day that emails are returned undeliverable - but they are emails I never sent and are not in my sent itmes (or on iCloud). I have changed my password for my mac account, changed it for my computer, and have run a ClamXav scan and found nothing. Yet the emails continue to go out. All my software is up to date.
Here is an example of the email I'm recieving. Note, the email recieptients are not from my contacts - I don't know who they are.
The initial send date is after I changed passwords and scanned the computer. I deleted my email address from the message (replacing with MYEMAILADDRESS).
What should I do? Please help!
Thanks.
This report relates to a message you sent with the following header fields:
Message-id: <***>
Date: Wed, 22 Aug 2012 16:53:08 +0200
From: Shdtazsfl <MYEMAILADDRESS>
To: ***
Subject: wesat
Your message has been enqueued and undeliverable for 1 day
to the following recipients:
Recipient address: ***
Reason: unable to deliver this message after 1 day
Delivery attempt history for your mail:
Fri, 24 Aug 2012 00:29:09 -0700 (PDT)
Thu, 23 Aug 2012 16:24:45 -0700 (PDT)
Thu, 23 Aug 2012 08:21:01 -0700 (PDT)
Thu, 23 Aug 2012 00:17:16 -0700 (PDT)
Wed, 22 Aug 2012 20:12:40 -0700 (PDT)
Wed, 22 Aug 2012 16:08:56 -0700 (PDT)
Wed, 22 Aug 2012 12:05:11 -0700 (PDT)
Wed, 22 Aug 2012 10:01:27 -0700 (PDT)
Wed, 22 Aug 2012 07:57:43 -0700 (PDT)
Wed, 22 Aug 2012 06:53:44 -0700 (PDT)
The mail system will continue to try to deliver your message
for an additional 3 days.
Original-envelope-id: ***
Reporting-MTA: dns;st11b01mm-asmtp207.mac.com (tcp-daemon)
Arrival-date: Wed, 22 Aug 2012 06:49:42 -0700 (PDT)
Original-recipient: rfc822;***
Final-recipient: rfc822;***
Action: delayed
Status: 4.4.7 (unable to deliver this message after 1 day)
Return-path: <MYEMAILADDRESS>
Received: from *** by
(Oracle Communications Messaging Server 7u4-23.01(7.0.4.23.0) 64bit (built Aug
10 2011)) id <***>; Fri,
24 Aug 2012 00:41:31 -0700 (PDT)
Received: from vrifmgsctsu (unknown [31.192.36.7])
by ***
(Oracle Communications Messaging Server 7u4-23.01(7.0.4.23.0) 64bit (built Aug
10 2011)) with ESMTPA id <***> for
***; Wed, 22 Aug 2012 06:49:42 -0700 (PDT)
Date: Wed, 22 Aug 2012 16:53:08 +0200
From: Shdtazsfl <MYEMAILADDRESS>
Subject: wesat
To:***
Message-id: <***>
MIME-version: 1.0
Content-type: text/plain; CHARSET=US-ASCII
Content-transfer-encoding: 7BIT
vi
gaqin http://aaqdf9jgaam2n.de.tl/ ry na
<Edited By Host>

I'm surprised that nobody but one of the hosts has taken the time to answer you. Not my area of expertise, but I'll give you some ideas.
I've never run across any case of the Apple Mail application being used in this way without physical access to your computer over by controlling it remotely over a network. All a spammer really needs is your e-mail address (which I suppose is what the host removed for you) and he can send tons of e-mail out that appears to come from you, some of which doesn't go through and is bounced back to you.
The second biggest way this happens, as you have guessed, is to hack your e-mail account by guessing the password and using that to send spam. Depending on what your preferences are set to, you may be able to tell if this was done if the outgoing messages appear in your "Sent" folder. If you find such messages, you can be assured that they were sent using your e-mail account in some manner. If there you do save sent messages and there is no sign of them, then they are just using your e-mail address.

Hotmail acct hacked and now Mail program won't work

It looks like my hotmail account was hacked and sent numerous spam emails to my address book. I changed my password and they seemed to have stopped, but now I cannot send/receive emails using this acct through mac mail program. I have accessed my hotmail acct thru mail for years now.
The only thing that comes up is the msg: "POP server "pop3.live.com" rejected the password for user ...
but doesnt take the password.
Now I cant send/rec from my iPhone either -- tells me the user name or password is incorrect.
The questions: would the spam issue block my hotmail acct and freeze the mail program. If so, can it be restore and how? ANY HELP IS GREATLY APPRECIATED! THANKS

Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
And maybe instead if entering pop.live3.com, try using 208.87.32.68

Apple programs, Help, Mail, iTunes, Safari, Quicktime will not launch.

Recently we downloaded some upgrades from Apple and now Help, Mail, iTunes, Safari and Quicktime will not launch. The icon dances on the dock, and the operating system records the program as having opened, but the program does not come up and the icon menu on the dock still displays open rather than quit. I have tried re-installing the programs to no avail.

"Repair disk was unable to repair these"
Any one of the following may fix the directory damage:
DiskWarrior
Highly recommended for *directory damage* repairs.
TechTool Pro
Multi-functional utility.
Drive Genius Multi-functional utility.
You will need to make your own decision on which to purchase. Read up on them on their websites because each does something a little different.
You must use the versions that are compatible w/your OS system & keep the utilities updated to avoid damaging/harming/trashing your system.

Need Help W/ Different Signatures & Accounts Using Mail Program

Hi all!
I have 2 questions:
1) Say I send an email from [email protected], but I also have an account with [email protected] in this mail program with a separate mailbox. When I compose my new email address from the mailbox for [email protected] address, the account selected is [email protected], instead. I know there is a way to fix this, but I can't figure out how to do it.
2) I have different signatures for each of my multiple email addresses in my Mail program. Is there a way to make each one the automatic signature for the account it is being sent from?
I am using the 1.3.11 (v622/624) version of mail on my G4 Mac Mini.
Thanks for any help anyone can give me!

Hi,
I'm back trying to get some much needed help. Now I'm getting this message when trying to open Premire Elements 3.0 from my C drive. I get the message "Sorry a serious error has occurred that requires Premier Elements to shut down. We will attempt to save your current project." When clicking on OK or the closing X it shuts down. I tried the advice that I received in this forum. I tried deleting "workingset.prsl" . Instead of deleting it I dragged it out of the "Styles folder and onto my desktop. I didn't delete it for fear that I would cause myself more problems. This way if it didn't work I could put it back into the "Styles folder which I did because it didn't work. I'm desperate now. I'm making a video of our 50th wedding anniversary that I have been working on for over a year and now I can't get it opened.
Larry

Help with Mail program

Hello,
I am having trouble with my Mail program. Since turning on my computer this morning, I cannot get the program to respond. It will open, but it just sits with the timer going, and none of the emails show up. I have to do a force quit on it and do not know where to go (as far as settings etc.), or what I need to check into to figure out the problem. Does anyone have suggestions, or are familiar with the problem?
Thank you very much for any help,
Keri

Check the console (in the Utilities folder) for errors.

Mail Program HELP: Shows up in 'Sent Mail' but it isn't sent!

Hi,
I had no problem with my MAIL program until about an hour or so ago, when I sent an email to a business associate at another location and they didn't get it. My sent box lists the email as sent, but despite trying it again....and then to other people, including myself, the mail is not sent, though it does show up in the sent box.
After lots of tries and attempts to fix this, I can't and hope someone can help.
Here' what I have:
1. Working on an Intel iMac (recent update, but it worked after that). OS 10.4.9
2. In MAIL app, Sent mail is listed, but no one gets it. (I'm not using .mac). Outgoing mail server is SMTP.
3. If I send it via my actual server (bellsouth.net), the mail DOES get sent. So, the issue is the Mail Program on the iMac
3. I connected my laptop, a G4 iBook, through the same router, and had NO problem sending mail via the MAIL application!!!!!! All the settings are EXACTLY the same...so, it's got to be something with the MAIL app on the iMac.
Any ideas???? Should I just reinstall the Mail program?? (and if so, where do I have that? on the original disk? online download?)
Thanks much.

Hello Sandie.
> 3. If I send it via my actual server (bellsouth.net), the mail DOES get sent.
I assume this means sending via webmail access for the account using a browser and if so, this is not related.
Sending messages with an account via an email client such as the Mail.app uses SMTP and sending messages with an account via webmail access using a browser does not so this is not any proof that the problem lies with Mail.
If a message cannot be successfully sent by the SMTP server used to send messages with an account, the message will remain in the Outbox mailbox and not be sent.
A message moved to the account's Sent mailbox is an indication the message was successfully sent by the SMTP server used to send the message with the account but this is no guarantee the message will be accepted by the recipient's incoming mail server or that there won't be delays along the path of the message since messages do not take a straight line from the SMTP server used to the recipient's incoming mail server.
This only means the successfully sent messages by Mail have not been received by the recipient or recipients.
Reinstalling the Mail application rarely if ever resolves any problems experienced with the application and I'm certain that doing so here will be a complete waste of your time and effort.
Are you using BellSouth's SMTP server to send messages with the account using the Mail.app on your iMac?
If so, your focus needs to be directed there.

I just updated to 10.8.4 and my mail program is showing a series of boxes with AAAAs inside them instead of the email addresses. Also when on Safari web pages are displaying the same AAAAAs instead of type. Firefox displays fine. Can someone help me?

I just updated to 10.8.4 and my mail program is showing a series of boxes with AAAAs inside them instead of the email addresses. Also when on Safari web pages are displaying the same AAAAAs instead of type. Firefox displays fine. Can someone help me?

Restart your Mac and immediately hold down the Shift key when you hear the startup chime to boot into Safe Mode. Keep holding the Shift key until you see a progress bar towards the bottom of the screen. You can let go of the Shift key at that point.
OS X asks you to log in (you will get this screen on a Safe Mode boot even if your Mac is set to automatically log in). Let the Mac finish booting to the desktop and then restart normally. This will clear Font Book's database and the cache files of the user account you logged into in Safe Mode.
Next, close all running applications. From an administrator account, open the Terminal app and enter the following command. You can also copy/paste it from here into the Terminal window:
sudo atsutil databases -remove
Terminal will then ask for your admin password. As you type, it will not show anything, so be sure to enter it correctly.
This removes all font cache files. Both for the system and the current user font cache files. After running the command, close Terminal and immediately restart your Mac.

TS3276 I am not able to Mobile Me email account to connect with iCloud or my Apple Mail program. Don't know if my settings are correct or not. Can anyone help me with this please?

I am not able to Mobile Me email account to connect with iCloud or my Apple Mail program. Don't know if my settings are correct or not. Can anyone help me with this please?

http://support.apple.com/kb/HT5922
If you want to mirror your desktop, see:
http://support.apple.com/kb/HT5404
Regards.

I switched to Apple Mail in the last two months. When I attempt to print an email message, I get a blank piece of paper. When I attempt to use the print options suggested in "Mail Help", the program crashes and has to be reopened. Any ideas?

I switched to Apple Mail in the last two months. When I attempt to print an email message, I get a blank piece of paper. When I attempt to use the print options suggested in "Mail Help", the program crashes and has to be reopened. Any ideas?

Which version of Mail are you using as well as which Snow Leopard version you are using?

Help with sycning with Mail program

I use the Mail program on our iMac, which syncs with my yahoo account. However, the folders I have set up through the Mail program differ from yahoo and Mail simply syncs the emails themselves. How do I get my iPhone to sync with Mail instead of yahoo. I could only figure out a way to sync the iPhone with my yahoo account/folders instead of the Mail program & folders. Can anyone help me?
Thanks.

Email account mailboxes and messages are not included with the iTunes sync process.
If you want mailboxes and messages synced, you need to switch to an IMAP account which is specifically designed to accessing the account with more than one email client. All server stored mailboxes with an IMAP account are kept synchronized with the server automatically with each email client used to access the account.
Creating a Yahoo account with the Yahoo account preset on the iPhone creates the account as an IMAP account, but Yahoo does not support accessing a Yahoo account as an IMAP account with any other email client.
Google supports accessing a Gmail account as an IMAP account with an email client on your computer and with the iPhone's Mail client. The same with a MobileMe account.

HT1529 my macbookpro is hacked please help my e-mail is hacked too

can you help me my computer & e-mail is hacked ?

If you think your account has been hacked, change your email acccount password ASAP.

I have new MacBook Pro with OS 10.10. My MAIL program was working but suddenly won't recognize my VERIZON FIOS server. FYI, the MAIL programs on my iPAD and old iMAC continue to work. No answer yet from Apple Support HELP!!!

I have new MacBook Pro with OS 10.10. My MAIL program was working but suddenly won’t recognize my VERIZON FIOS server. FYI, the MAIL programs on my iPAD and old iMAC continue to work. No answer yet from Apple Support HELP!!!

Additional Information.
On my Mail Accounts setup it was set to "verizon.net" on incoming.
Now it faintly reads, "incoming.yahoo.verizon.net"
This came up automatically .... I did not do it and I cannot change it

I have a new ipad 2. The mail program refuses to send forwarded emails because the recipient "doesn't accept relays." My desktop and Blackberry forward emails to those recipients without difficulty. Help.

I have a new ipad 2. The mail program refuses to send forwarded emails because the recipient "doesn't accept relays." My desktop and Blackberry forward emails to those recipients without difficulty. Help.

I suspect that you are using the Forwarding option within Workgroup Manager, and this works outside of the postfix alias scheme. I think you should just set those users you are forwarding to, to normal mail users, and put their forwarding rules ALSO in the alias file, so you would have:
MAILER-DAEMON: postmaster
postmaster: alex,yong
alex: [email protected]
That should do it. You really have to commit to either using Workgroup Manager or Postfix in their entirety. They don't really work too nicely in conjunction with each other.

Help with GMAIL in Mail Program....

Hi,
I am using the Apple Mail Program in Leopard and just picked up a Gmail account. I want to set up my Gmail account on 4 different computers work/home/laptop) that I access all the time and am hoping I can set it up so that wherever I check my mail it looks more or less like it does on Gmail.com with respect to the emails:
1. All mail that I've deleted on another computer is gone from all the other computers when checking mail on those other computers. Is that possible??? Currently, I use a bellsouth.net account and a .mac account, and when I log on to any of the computers via the mail program, it gives me all of my 'new mail', whether or not it was deleted on another computer.
2. Sent mail. Is there any way to send it on one computer's Mail program and have it show up in my Sent box on the other computers?
3. Ditto on Trash and other folders
I did try to set it up my Gmail account using IMAP but I thendeleted the account on Mail because it looked 'weird'. I had a Mailbox in my Inbox for the Gmail account and then also another whole separate, duplicate Gmail account (with All Mail, Drafts, Sent Mail, Spam, Starred, and Trash Folders) further down the left side of mail. In testing an email to gmail account from my .mac account, the mail ended up in two places in my Mail and deleting one did not delete the others.
If this cannot work, I can just go to gmail.com. BUT, I so love MAIL that I am hoping there is a fix to all this.
Thanks in advance for any help you can provide.

My recollection is that unless you are a paid Hotmail account member, you cannot use Mail. Do a search within the discussion group, as I am not an expert, but I recall not getting Hotmail for that very reason.
Perhaps give gmail a try.....
That said....I still need some help with my posting! So please and thank you.

Help: Mail program hacked by Spammers

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