Help Me! (Nokia 5800 xpress music)

I know that is my fault but i getted some viruses on my nokia 5800 xpress music! I do not know the type of the viruses but all i know is that is eating my memory! Even if i erased all things, i still have at sis aplications to much memori in phone so i have 0 kb memory in C at phone! Can you help me? I tryed to put again the software but i only get a new version on it or the same version and the viruses remain there! Help me please because I started to miss my phone...
Solved!
Go to Solution.

Do this:
A hard reset (x6, 5800 and 5230 only) is done by the following (warning, this deletes all data on your phone):
1.) Turn off the phone and remove battery for 5min
2.) Reinsert battery
3.) Press and hold the green, red and camera buttons. DO NOT LET GO.
4.) While holding the three buttons, press the power key to boot the phone up.
5.) Keep on pressing until you see the country selection screen.
A correctly done hard reset would show you that everything on the phone (contacts, messages, calendar entries, etc) would be deleted. So it is advisable to back them up. Upon restoration, do not restore settings or files if possible.
Also, format your memory card. Just make a copy of your songs and pictures on your PC.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Similar Messages

  • I Can't update Nokia 5800 Xpress Music --plz help

    Hay all ,,
    plz help me
    I can't use Nokia software updater to update my phone
    Nokia 5800 Xpress Music
    I want to update it with my Pc
    Not by Phone
    That's the error massage
    http://i47.tinypic.com/16c508g.jpg
    PLz help me
    My FW is 11 !!!!

    What operating system are you using on your PC and what version of the software updater?
    If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture.

  • Problem with Nokia 5800 Xpress Music

    Hello. I have a Nokia 5800 Xpress Music for about a year now and been taking great care of it. I don't know why but a while ago it started freezing at times when i would try to turn on the camera..had to multiple times restart the phone and remove the battery in order to make it work (In the open applications menu it would show the camera running but you wouldn't be able to use it). Then i noticed that the two touch buttons it has in the main screen (dialing and phonebook shortcuts) wont work either, no matter how many times i press them nothing happens. Same goes for the Green and Red button on the left and the right side of the phone (Accept/Decline buttons), they won't work either when i'm on the main screen (wallpaper), they do work in the main menu though. I tried resetting my phone to manufacturer settings but nothing happened. What is wrong with my phone? Can anybody help me with it very please?

    @guilty_gr
    Welcome to the forum!
    When you say restored "factory settings" I don't know whether you mean that you backed up essential data then keyed in *#7370# followed by 12345 (default Nokia lock code unless altered by yourself); I would remove any memory card first and see if any difference before restoring device.
    Happy to have helped forum with a Support Ratio = 42.5

  • WLAN Wizard for Nokia 5800 Xpress Music

    Can someone please tell me where can I get the WLAN Wizard for Nokia 5800 Xpress Music?
    thanks

    xsb91 wrote:
    What WLAN Wizard?
    If you want to connect to WLAN, just go to the connections in settings, and choose WLAN. Refresh the list and connect to any which is available. If you see none, you're in a wireless-free area.
     Near enough what i posted mate, so why bother 
    Grayburn @ www.nokiausers.net & www.dailymobile.se....come say Hello!!!
    If you appreciate ANY help from a member,then show it by clicking on the Blue Star button, cheers

  • Not Enough Memory [Nokia 5800 Xpress Music]

    Hello,
    i have a nokia 5800 xpress music mobile phone.
    recently, i've been facing an error while trying to change my ringtone from the profiles
    when i tap on the screen on the ringing tone tab in general profile (or any other profile), an pop-up tells me the following "not enough memory to display all ringing tones, only read-only memory tones will be displayed"
    then, when i tap again , the ringing tones menu open but for sure not listing all of my music files !!
    i thought it's a firmware problem, i updated my 5800 to the latest v30 firmware, but the problem still persists.
    please, feed me back
    your help will be highly appreciated, thanks in advance
    Best regards,
    Solved!
    Go to Solution.

    take out your memory card and consider the first two options. make sure you have a back up and read carefully 
     1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
    Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
    2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)
    3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
    hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
    If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance. 
    You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

  • Updating NOKIA 5800 Xpress Music!

    Hello everybody!
    I've got problems with updating my fabulous Nokia 5800 Xpress Music! Well, I've got still installed 31.0.101 firmware version. So I wanted to update my phone to "41" or latest versions, but nothning happens! I run my "Nokia software update" and it says that "there is no update available" or "your phone is already up to date"! Thing is the same if I press all know function *#0000# and try to update there.  Also the same in Nokia PC Suite...
    So, Nokia fans and employees, please help me with some tricks, that I can improve performance of my Nokia... Thanks a lot!

    Reasons why a phone cannot update:
    1. It is a country variant - country variants often get the updates later, or have updates skipped altogether. A Turkish country variant product code for example, skipped v40 and updated from v31 straight to v50.
    2. It is network branded - phones acquired from network providers or these providers' stores SIM free are branded, and will not get updates until the networks approve and modify the updates to their liking.
    3. Special editions - These special editions are chartered editions and may never get updates unless taken to a Nokia Care center.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • N_gage in nokia 5800 xpress music

    why nokia 5800 xpress music dont has n-gage but nokia n97 has it and they are nearly to each other and they are from the last phones

    After gathering information from various sources I have finally managed to compile a decent guide to install NGage on the Nokia 5800XM using the files which have been circulating the web for the past week.
    If you have any questions please PM me on the forum or reply to the topic and I will try my best to help.
    Installing NGage
    Step 1
    Download the NGage Install Package which I have compiled below:
    - http://www.1filesharing.com/download/RIROTQGS/NGage%20-%20Nokia%205800.rar
    Step 2
    For this to correctly work, you will need to have your phone hacked, this should be no problem providing you have a little confidence and common sense. I can confirm that using HelloOX does work as it is the method I used and I can use NGage fine. If you're phone is already hacked with HelloOX and you're having trouble, ensure that all patches (open4all etc. are applied and set to auto using ROMPatcher.
    Step 3
    Copy the file "NGage 2.0 Installer.sis" to your phone and install it. You will need to sign the file using SignSIS GUI or a similar application, you should already have a certificate if you have hacked your phone as you need to sign HelloOX to hack successfully. The install process will take quite some time and you will be prompted to press "Yes" to various warnings. I can confirm that no harm has come to my phone from this process, however, proceed at your own risk. I take no responsibility.
    Step 4
    Once NGage has been installed, you will be able to find it under "Applications" on your phone. The icon will be an orange "N" and it will say "Games" underneath. To play NGage games they must be copied to "E\N-Gage" with "E\" being your memory card.
    Controlling NGage
    Since NGage is designed for phones with a keypad, and the Nokia 5800 is almost completely touchscreen, the controls must be customized. I have so far come up with two solutions, they are as follows.
    Control Method #1
    This is the most stable and easy to configure control scheme, I can confirm this works OK.
    Step 1.
    Sign and install "Virtual Keyboard.sis" which can be found in the "Control Method #1" folder of the Install Package.
    Step 2.
    Run the virtual keyboard application from your "Applications" menu and then start the NGage application. You can use the Virtual Keyboard to control your games.
    Control Method #2
    This control scheme is still a work in progress but, with some fiddling and a varying degree of luck, you may be able to get it to work. Some people have confirmed it working with different settings. I feel that this setup, if working correctly, would be the best way to control NGage on a Nokia 5800. I would like to request feedback from anyone who has this method working!
    Step 1
    Sign and install "Virtual Keyboard.sis" and then "Virtual Key.sis", both of which can be found in the "Control Method #2" folder of the Install Package.
    Step 2
    Start up "Virtual Keyboard" so that you have it running on screen and then proceed to start up "Virtual Key".
    Step 3
    In the Virtual Key application, choose "Options" then "Load Mode" and choose "Custom Mode 1".
    Step 4
    Press "Options" then "Add". Highlight "Original Key" and then press the Right arrow on the Virtual Keyboard application you loaded earlier. Then highlight "Mapped Key" and hold down the "Volume -" key then press the "Volume +" key. If all has worked correctly the mapped key should change to "Vol+". Then do the same for the following
    Vol+ .................. Left
    Vol- ................... Right
    No ..................... Up
    Yes ................... Down
    Camera .............. K
    Then press "Options" and save your "Custom Mode 1".
    Step 5
    Set the Virtual Key application to run in the background and completely exit the Virtual Keyboard application.
    Step 6
    Start up the NGage application and try to play a game. Hopefully the Up/Down volume keys will control Left/Right when holding the phone horizontally, and the other keys should do what you mapped them to above. You may have to use the volume keys in the same way you had to set them (Hold down Vol- and press Vol+ etc. So now hopefully you can play NGage. Let me know of any other control schemes you guys come up with!
    The installer and key mappers are freeware, but you need to purchase the games legally at www.n-gage.com.
    I'm an Xploit - Please feel free to post your issues, feedbacks in this discussion forum and I'll do my level best to help, otherwise my knowledged friends whom are around willing to help you. Thank you !

  • HELP ON NOKIA 5530 xpress music

    hi, i am new user, and just buyed 2-3 days back a new nokia 5530 xpress music, and i am not happy with it, the main problems are
    1) earphone problems - the earphones are not good i mean i got the white color earphone still the sound in it is so bad that no bass in it, simple voice with low sound, also buyed a new earphone but same problem. i hate that
    2) music player- well the music is very low as compared to samsung corby pro. this is xpress music but has not much sound where else samsung corby pro has more and better sound than us wat the hell.
    3) battery problem- well the battery life as told music can be played upto 27 hrs, and talktime 4 hrs, and standby time, huh ( ALL FAKE). i yesterday rechraged my xpress music fully at around 4 pm, and i dint listen to any music, was just msging my friends and talk to someone for around 30 mins and then was just msging and msging and i stoped at around 12 am night, i saw my battery and its almost down i was shocked and suprise that battery only worked for around 8-9 hrs wat the hell grrrrrrrrrr. at 1 am the battery was at 1 point i mean i am so disappointed i felt like kicking the phone out my balcony. and ya when i recharge my battery it recharges in almost 20-25 mins that too full charge i mean i dont understand y is it happening like that
    PLEASE SOMEONE HELP ME WITH MY PROBLEMS AND SORRY FOR MY HARSH WORDS BUT I SERIOUSLY NEED HELP
    THNX

    1. I use in ear earphones and the music is great
    2. Music quality on the 5800 is better than the corby pro whose distortion levels are quite high. If we are talking of volume, that is another matter. volume is not equivalent to quality. I am not sure if you are just not using good enough earphones or what, but the presets on mine has a difference on the songs. I can hear the difference. I also listen to songs at volume level 3. So I really think its your earphone which has a problem.
    3. These battery life quotations are maximum. Same goes for almost any brand. Music lifetime quotations are impossible to reach in real life. I could tell you how to get 27hours music on your phone but I can assure you, you wont do it.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • Ovi maps problems with Nokia 5800 xpress music

    Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts. Any advice please?

    I am having exactly the same problem with my 5800 xpress music having updated to version 40.0.005.235.10 and installed the new version of OVI maps and the software Own Voice.
    I have also tried reinstalling the sotware, restoring my phone to factory settings and resetting my phone by pressing the green, red and camera button whilst powering up. The problem persists. I will be making a call and within a few seconds of the call being connected the phone switches off and back on again. I also get the the coloured lines flasing on the screen.
    Please Nokia Support, help us out.

  • Help with Nokia 5530 Xpress Music

    Hi, i have purchased the nokia 5530 xpressmusic game edition, unfortunately i lost the memory card, it came with 20 games, anyone knows how i can find a backup of this games so it can be restored to factory settings into my new memory? Thanks in advance...
    P.S. Sorry for my bad english i'm from Venezuela.
    Regards...

    Just in case you do not have the list of games ..
    http://senseapplied.com/index.php/nokia-5530-xpress-music-games-edition/
    ..but you will have to do what psychomania suggested to get them..

  • Song's Format for Nokia 5800 Xpress Music

    Hello,
    Am new to Nokia 5800 .... and I think that this is some weird problem I am facing ... 
    I got trannferred some songs through bluetooth (source :- bollywood.com) which are in mp3 format .I have saved the songs in external memory card which I can view in Albums section of Music Library .. Now when I try to play these songs, I can see a small yellow triangle indicating some error ,hence am not able to play these files through Music Library . However if I try to play the same songs from external memory (have to put extra effort to pick each individual song to play)its working fine.
    I dont know ,what is the issue or what am I doing wrong ..
    Plz help me .

    May be the file is poor quality... use OVI suite player to upload. it will work fine

  • Server settings for nokia 5800 xpress music

    hiii,
    can anyone tell me wat are the server settings for updating nokia 5800 xpressmusic via phone itself. whenevr i try to update it, it just shows define server settings noe and thats it doesn't work,.. this is a big problem. can anyone help please..
    regards amit 

    xsb91 wrote:
    What WLAN Wizard?
    If you want to connect to WLAN, just go to the connections in settings, and choose WLAN. Refresh the list and connect to any which is available. If you see none, you're in a wireless-free area.
     Near enough what i posted mate, so why bother 
    Grayburn @ www.nokiausers.net & www.dailymobile.se....come say Hello!!!
    If you appreciate ANY help from a member,then show it by clicking on the Blue Star button, cheers

  • Nokia 5800 XPress Music Secondary Camera Option do...

    11. CameraYour Nokia 5800 XpressMusic has two cameras, a highresolution camera on the back of the device, and a lowerresolution camera on the front. You can use both cameras tocapture images and record videos.Your device supports an image capture resolution of2048x1536 pixels. The image resolution in this guide mayappear different.Activate the cameraTo activate the camera, press the capture key.To activate the secondary camera, activate the main camera,and select Options > Use secondary camera.Image captureOn-screen controls and indicators for still
    The above camera instructions do not work, and the option to use the secondary camera as stated above doesn't exist.  However, the secondary camera does work during video calls, if you want to pay extra for these, depending on your network provider and tariff.
    Am I alone on this?  I have contacted Nokia technical support and they are none the wiser either on this.  I have checked my model with identical models and this option just isn't there. 
    I have been using the on-line 5800 manual (camera settings are on page 56), as I have found that the guides that comes with my phone is next to useless.
    Attachments:
    Nokia_5800_XpressMusic_UG_en.pdf ‏1950 KB

    If your phone has v10 or v11 firmware the front camera can only be used for video calls.
    If your phone has v20 (or newer) firmware the front camera can be used to capture videos and photos as described in the latest version of the online manual.
    To check which version your phone has dial *#0000# and it will tell you on the screen that appears.
    To check for firmware updates see the user manual or:
    www.nokia.com/softwareupdate
    Note: v20 may not be available to you yet if you have a network supplied or branded model.

  • Help ? Nokia 5800 Xpress skips MP3 music file

    Phone has latest firmware.
    The music mp3 files (at 192kbps or above) were all ripped from CD, no DRM involved.
    I copy them onto the phone memory card (8gb).  I use drag-and-drop to do this on
    Windows Vista. When connecting the phone USB cable select the 'Media Transfer' option.
    The tracks all play fine on the PC. Some play fine on the phone, but many it plays just a few
    seconds of, skips some seconds, plays some more, jumps to the next track etc. I get only
    perhaps 30-40 seconds from each track. Any ideas why it might be doing this????
    Solved!
    Go to Solution.

    I found a fix. Nokia Care told me to select 'Media Transfer' when connecting the phone to the PC via USB to copy music files. This did not work, then they ran out of ideas.
    Googling around I found another Nokia webpage that said to select 'Mass Storage' instead. This works fine (when simply drag-dropping music files in Windows onto the memory card). No more skipping

  • I NEED HELP !!! NOKIA 5800 XPRESS MUSIC

    Can someone please kindly offer me some advice, Im not really a technical minded guy I'm afraid so would ask you to keep it like the ABC for me :-)  I would appreciate any help.
    Ok, I downloaded the BBC i-player application to my phone and it is just fantastic, I love downloading missed programmes and as I am a flight attendant I take my phone away and watch stuff whilst Im away in the hotel. I bought a Scart adapter with inputs for the Yellow, Red and White cables and thought I would be able to use this so I could watch my programmes on the TV. When I plugged it all together and selected the AUX channel, I was just getting a black screen but I did get volume. Strange ! I fiddled around a bit and got a message on my phone about protection but it dissapeared too quickly to remember exactly what it said. When I stopped the programme running and returned to my home screen on the phone, this appeared on the tv and I caould see my phone as such on the television. Only when I tried to play back it turns black. Any ideas on how I can watch stuff ?
    Also, can I download other channels other than BBC to my new phone ?
    Many Thanks in advance peeps

    Welcome to the world of DRM (Digital Rights Management, or Digital Restrictions Management as I like to call it).
    You can watch iPlayer programmes on the phone's screen but the TV-output of the phone is deactivated.
    The iPlayer is the BBC iPlayer, with the emphasis on BBC. You cannot use it to download programmes from other stations. Other broadcasting companies may have applications that will enable you to view their prorammes.
    Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

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