Help me please dll problems with Windows XP

My first time installing itunes was a desaster. A messsage appears saying dll problems. And another message " error 0x80040702 IpodFormatSupport"
My ipod is 4gb.
MY SYSTEM IS A WINDOWS XP PROFESSIONAL.
Thanks for any help.

First, let's make sure your Windows XP is compatible with iPod. Click on Start, Right Click on My Computer, and then Click on Properties. You want to make sure that you have Service Pack 2. (This is the last line of the first section on the "General Tab")
-If it says Service Pack 1, go to www.microsoft.com and search for Windows XP Service Pack 2. Find it, download it, and then install it. Once you've done that you can try to install your iPod/iTunes software again.
-If there is no service pack listed, go to www.microsoft.com and search for Windows XP Service Pack 1. Find it, download it, and install it. Then you need to go back and search for Windows XP Service Pack 2, and then download and install it. Then you can try your iPod / iTunes software again.
If you do have service pack 2 and you're having these issues, try a quick antivirus/spyware/adware scan, and make sure you don't have anything like that.
If that does not resolve the issue, it could be that your antivirus software is causing interference and not allowing your software to install. Follow the steps in this article, and then try the install again:
http://docs.info.apple.com/article.html?artnum=302538
Once you've gone through all of this, reply and let us know what's going on.
Best wishes,
CG

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