HELP! My iTunes library has disappeared so when I open iTunes it's blank. All the files are still there and the data is on my iPod, how do I restore it??

This happened about twenty minutes ago and I'm frantic trying to get it back.
I've tried all the stuff I can find online, turning it off and on again and nothing will work!
I even tried restoring old libraries to see if that would work but still nothing!
HELP I'M DESPERATE!!

Hello iainhoey
Follow the steps in the article below to roll back the previous iTunes library file to get back your iTunes library.
No content shows up in iTunes after updating
http://support.apple.com/kb/ts1967
Regards,
-Norm G.

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